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1.
Universities that actively recruit foreign students
Multiple Choice
typically have a poor understanding of the competitive positions in that market.
may have to negotiate more competitive tuition rates to successfully attract students.
capitalize on the large revenue and profit potential found in foreign markets.
lack effective distribution systems in their own countries.
effectively limit the choices for American students.
2.
If the export value of American educational institutions is more than twice that of America’s top agricultural export, and supports 455,000 jobs, we can conclude that
Multiple Choice
exports of higher education represent an important component of the U.S. economy.
exports of higher education are paid for in foreign currencies effectively bypassing EXIM bank requirements.
American universities have been recruiting foreign students to the detriment of U.S. students.
exports of higher education will continue to grow without export assistance.
U.S. taxpayer dollars are being spent in foreign countries rather than domestically.
3. What is the effect of foreign students attending college in the United States on the U.S. balance of payments? Foreign students attending U.S. universities
Multiple Choice
have no effect on the U.S. balance of payments.
have a negative effect on the U.S. balance of payments.
decrease U.S. foreign exchange reserves.
have a moderating effect on U.S. foreign exchange reserves.
have a positive effect on the U.S. balance of payments.
4. If an American university sends a recruiter to a foreign country to speak with high school students in that country about getting their college education in the United States, the university is taking a(n) __________ approach to exporting.
Multiple Choice
high risk
inventive
reactive
ethnocentric
proactive
The management of the Diners Delight restaurant chain is in the process of establishing quality control charts for the time that its service people give to each customer. Management thinks the length of time that each customer is given should remain within certain limits to enhance service quality. For simplicity, the data from three samples are displayed below. In each sample, five service people were randomly selected, and the customer service they provided was observed. The time (in seconds) to service each customer was recorded as below.
| Service person | Sample 1 (morning) | Sample 2 (afternoon) | Sample 3 (evening) |
| #1 | 193 | 196 | 201 |
| #2 | 203 | 206 | 210 |
| #3 | 205 | 208 | 211 |
| #4 | 200 | 202 | 206 |
| #5 | 196 | 203 | 202 |
What is the upper control limit of the R- chart for a 99.73% (3-sigma) quality limit?
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