solution

I base promotionsand raises on a performance management system. This kind of structure lets me look at how my employees contribute to the company and conduct themselves as members of their teams.

People form businesses because they want to provide a service to customers. Employees work for the business but are there to serve the customer. Therefore, an employee’s devotion to customers absolutely must be a part of your system for promotions and raises.

What does that look like? A customer-focused employee builds and maintains customer satisfaction as a conduit for the business’s products and services. They should be able to describe a customer’s business and state the customer’s expectations of the company.

2.1. “I base promotions and raises on a performance management system.” Evaluate the purpose being fulfilled by the above. (10)