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You have yet to meet with the folks in Finance at Informational Systems as part of your consulting work for Workplace Solutions Consulting, so you contact the admin for the CFO to set up a meeting. You are told that the CFO is on travel, but you could meet with the Director-level people the next day. At that meeting you get the three Directors in a conference room where they proceed to open up and share their frustrations with working with the CFO. They state that she is difficult to work for because she doesn’t listen to anyone and makes all decisions without consulting them at all.

What type of leadership is the CFO displaying? What are the benefits of this type leader? What are the limitations? Under what conditions would this type of leadership be successful?

 
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Most individuals can meet their liability insurance needs through: Select one:

a. Homeowners and personal auto policies.

b. Individual liability coverage
c. Personal umbrella policies.
d. Pre-paid legal services contracts.
If an insured is found to be liable for an amount that exceeds the limit of the applicable in Select one:
a. Will not be paid
b. Becomes the personal responsibility of the insured to pay.
c is paid by the claimant’s insurance company.
d. Cannot be discharged in bankruptcy.
Zerkes is the claims manager for the Seattle Zoo. He has been keeping data on the various the greatest impact. Zerkes’ broker suggested that he maintain separate claim records of the Select one:
a Lost worker productivity after a claim
b. The increase in next year’s insurance premiums
c The loss of use of damaged physical assets
d. The cost to repair damaged property

 
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Which of the following is NOT a category of daim loss experience costs: Select one:

a. Eamed premiums
b. Paid losses
c Loss reserves
d. incurred losses
Comprehensive Insurance Company is investigating a claim submitted by Champion Corporation. Compra that the insurance company acknowledges the filing and will continue to investigate and/or defend the ch called: Select one:
a. A claim denial letter
b. A claim acceptance letter
c A reservation of rights letter
d A conditional claim filing letter
If the loss ratio for a company is going up this must mean: Select one:
a. The number of claims is increasing each period
b. The value of claims is increasing each period
c. The loss control program is getting less efficient
d. None of the above is true

 
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Pacifica County is a developing economy in the Pacific, and its Economic Development Division
is pessimistic about the future GDP growth projections. The economy is actually suffering from
diseconomies of scale because the national average costs is rising when national output increases.
In an effort to control total costs (TC) and ensure that national average costs of production falls as
output expands, hence restoring economies of scale; Pacifica County has engaged your
consultancy firm to evaluate the current industry attractiveness. As a consultant, you have decided
to evaluate industry effectiveness by pursuing diversification. A principal consideration in
evaluating the caliber of a diversified organization’s strategy is the attractiveness of the industries
in which it has business operations.
As per the above, a simple and reliable analytical tool for gauging industry attractiveness involves
calculating industry-attractiveness scores.
Questions:
1. Calculate the missing individual industry weighted score for the three (3) industries in
Pacifica County and fill in the blanks.
(2 marks)
2. Calculate the missing overall industry-attractiveness scores for the three (3) industries in
Pacifica County and fill in the blanks.
(2 marks)
3. Which of the industry has a higher degree of attractiveness and which of them has a lower
degree of attractiveness?
(2 marks)
4. In reference to your completed calculations in Table 1.1, which industry attractiveness
measure needs urgent policy reform so as to improve its weighted overall industry
attractiveness scores above the desired 5.0 level? Please justify your answer by citing the industry-attractiveness measure and its associated ‘importance weight score’.
(4 marks)

Pacifica County – Industry-Attractiveness Assessments
Industry A (Tourism) Industry B (Dairy) Industry C (Sugar)
Industry-Attractiveness
Measure
Importance
Weight
Attractiveness
Rating*
Weighted
Score
Attractiveness
Rating*
Weighted
Score
Attractiveness
Rating*
Weighted
Score
Market size and projected
growth rate
0.1 8 — 3 — 4 0.4
Intensity of competition 0.25 8 — 2 0.5 5 —
Emerging opportunities and
threats
0.1 6 0.6 5 — 4 —
Cross-industry strategic fit 0.3 8 — 2 0.6 3 —
Resource requirements 0.1 5 — 5 — 4 0.4
Social, political, regulatory,
and environmental factors
0.05 8 — 3 — 7 —
Industry profitability 0.1 5 0.5 4 — 6 —
Sum of importance weights 1.00
Weighted overall industry
attractiveness scores
— — —
*Rating scale: 1 = very unattractive to company; 10 = very attractive to company.
 
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