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Sometimes things don’t go the way you plan them. What would you do in each of the following situations with reference to the type of sales aids you would use? What would you say (what would be your reply) to the customer in each of the scenarios identified? Be as specific as possible and be sure to identify the specific verbal and visual tool you would use.
? The buyer says, “Look, I don’t want to see a bunch of pictures and charts! Just tell me how you’ll save me money.â€Â
? You hand the prospect a page from your price book. He takes it, looks at it, then opens his desk drawer and tosses it in. Because your industry has severe price competition, your company’s policy forbids you to hand out your price sheet to anyone
? You offer the prospect a sample of your new food product. He tastes it, makes a face, and says, “That really tastes awful!â€Â
? You are showing your buyer some items in the portfolio, and you accidentally knock them off the desk. The rings open up, and the pages scatter all over the floor
 
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Summarize the text using the information in the slides and the video Managing a corporation includes organizing relationships with various ses Trust is importancement de wong down between corporations and stakeholders. The willingness of stakeholders to tear uncertainty gwing the resulto be expected to the homes the green stakeholders need something or someone to trust if this trust cannot be established by various social mechave been the ches of the corporation Del The degree to which employees, as the corporation representatives are not able to realize the most by the de the corporation’s moral trustworthiness needs to be organized Kaptein M (1998). Ethics management in this management opp 31-45) Sponger Dordrecht Summarize the text using the information in the slides and the video Managing a corporation includes organing relationships with various stakeholders Trust is an important element in initiating, maintaining and even winding down onships between corporations and stakeholders. The willingness of stakeholders to bear uncertainty regarding the results to be expected from the relationship determines the degree to which stakeholders need something or someone to trust if this trust cannot be established by various social mechanisms, stakeholders have to base their trust on the efforts and capacities of the corporation set. The degree to which employees as the corporations representatives, are not able to realize the moral trust by themselves determines the degree to which the corporations moral trustworthiness needs to be organized Kapten M. (1996). Ethics management in Eics management op 31-45) Springer Dordrecht Summarize the text using the information in the slides and the video Managing a corporation includes organizing relationships with various stakeholders Trust is an important element in intuting, maintaining and even winding down relationships between corporations and stakeholders The willingness of stakeholders to bear uncertainty regarding the results to be expected from the relationship determines the degree to which stakeholders need something or someone to trust if this trust cannot be established by various social mechanisms, stakeholders have to base the trust on the efforts and capacities of the corporation itselt the degree to which employees, as the corporation’s representaves, are not able to realize the moral trust by themselves, determines the degree to which the corporation’s moral trustworthiness needs to be organized. Kaptein, M. (1996) Ethics management in Ethics management (pp 31-45) Springer, Dordrecht Summarize the text using the information in the slides and the video Managing a corporation includes organizing relationships with various stakeholders Trust is an important element in intuting, manting, and even winding down relationships between corporations and stakeholders. The willingness of stakeholders to bear uncertainty regarding the results to be expected from the relationship determines the degree to which stakeholders need something or someone to trust. If this trust cannot be established by various social mechanisms, stakeholders have to be the trust on the efforts and capacities of the corporation itself. The degree to which employees, as the corporation’s representatives, are not able to realize the most trust by memselves, determines the degree to which the corporation’s moral trustworthiness needs to be organized Kapten, M. (1998) Ethics management. In Emics management (pp 31-45) Springer Dordrecht
 
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dining at the Montauk Diner, Jack ordered a tuna sandwich and Jill ordered a fried

chicken sandwich. When Jill took a bite of her sandwich, she felt an instant burn about her

mouth and lips when a pocket of hot grease emerged. When Jack took several bites of his

sandwich, he suffered a broken tooth due to a piece of metal. When they complained, the

manager ofthe diner explained: ‘Tm sorry but it is NOT our fault … ” When they attended an art

auction and had the highest bid, the auctioneer refused to take their money and give them the art

work, explaining “it is with reserve!” Upon returning home, they discovered that Jack’s watch,

brought to Henry’s Watch & Jewelry Exchange for repairs had been sold to Ben; that their

apartment suffered a break in while away and they lost a laptop, Snoop Dog CD collection

and CD player. Later, they discovered that Fred had their laptop; Mary had their Snoop Dog CD

collection and Tim had their CD player and each insisted like Ben, they purchased as bona fide

purchasers for value from 3rd parties and had receipts to prove it. They consult you. Discuss.

ISSUE 1: What does UCC 2-314 say regarding sale of food and/or beverage? Apply law to

facts and draw conclusion. May Jack recover? Jill? Why?

ISSUE 2: What does UCC 2-328 say regarding auctions with reserve as compared to auctions

without reserve? Apply law to facts and draw conclusion

ISSUE 3 What is the Entrustment Doctrine? 2-403 What title does merchant get from owner

of property who entrusts personal property? What title can it pass? To whom? What is a bona

fide purchaser for value? Apply law to facts and draw conclusion.

ISSUE 4: What title does thief who breaks and enters get? What title can it pass? 2-403 Apply

law to facts and draw conclusion.

 
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  1. A metal fabricator produces metal rods with an outer diameter that has a 3.260 ±.01 inches specification. A machine operator takes several sample measurements over time and determines the sample mean outer diameter to be 3.261 inches with a standard deviation of .002 inches.
    1. Calculate the process capability index (Cpk) for this example.
    2. Determine the probability of producing a defect.
    3. Calculate the DPMO of the process.
    4. Is the process six sigma compliant?
  1. C-Spec, Inc., is attempting to determine whether an existing machine is capable of producing a part that has a key specification of 4.550 ± .003 inches. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 4.552 inches with a standard deviation of .001 inch.
    1. Calculate the process capability index (Cpk) for this example.
    2. Determine the probability of producing a defect.
    3. Calculate the DPMO of the process.
    4. Is the process six sigma compliant?
 
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