Which of these actions will help you determine the purpose of your message? Check all that apply.

a.) Decide what you want to accomplish through your message.

b.) Condense your thoughts into a central idea.

c.) Develop an appropriate template.

d.) Organize the message according to audience expectations.

Read the scenario, and then answer the corresponding questions.

You are the general manager of a well-known car dealership in Muncie, Indiana. Although your dealership narrowly escaped being closed last year, car and truck sales are still down. To remain profitable, you will need to cut the dealership’s budget.

You decide the most fair and efficient way to do this is through the elimination of four positions within the dealership. You regret laying off employees, but you also believe it is the best option under the current circumstances. You sit down to plan the message to the employees whose positions will soon be eliminated.

The best channel for delivering this message to the employees who will be laid off is ____.

a.) In person

b.) In a formal letter

c.) In a traditional meeting

Perception influences the way a message is received. An audience’s perception of reality is limited by ____ and their attitudes toward the sender of the message.

a.) Political affiliations

b.) Physical characteristics

c.) Previous experiences

Audience characteristics help define how that audience will perceive your message. Which audience characteristics should you consider when envisioning your audience? Check all that apply.

a.) Physical attributes

b.) Needs and expectations

c.) Occupational background

d.) Culture

AS PER CHEGG POLICY, ANSWER ALL PARTS OF THE QUESTION. PLEASE DO NOT ANSWER IF YOU CANNOT ANSWER ALL PARTS OF THE QUESTION. PLEASE DO NOT ANSWER IF YOU DO NOT KNOW THE “ANSWER 4-SUB PARTS OF A QUESTION” CHEGG POLICY. THANK YOU FOR YOUR TIME.

draw a system blueprint for the following business scenario:

You use your mobile phone, click the app and fill the necessary information into the form to select the coffee you would like to order. Submit the form and make the payment online. The coffee store staff receives the online order and makes the coffee, then notify you online that the coffee is ready for pick-up. After receiving the notification, you walk to the store, check the name on the coffee cup and pick up the coffee.

Pay attention to the right shape. Identify front system, back system, front staff, back staff and database clearly.