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Several issues have arisen on the Global Treps Project. Ashok, your team member in India, broke his wrist playing tennis yesterday and cannot work on the project at all for three weeks. His work, which involves helping to edit the videos, starts in one week, so you need to reassign it to others.

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Bobby suggests you use kanban boards to list all of the tasks for editing the videos and to track where they are in the work flow. Bobby, a techie and not known for being a good communicator, is the only person who’s ever used kanban boards. You have not yet broken down the tasks into much detail and need more information from Angela, the contractor in charge of creating the videos.

Alfreda is having difficulties communicating with her main contact in Ethiopia, Dr. B. He is very busy all the time and does not use texting, Alfreda’s preferred communications medium. He has also not communicated key information with students who could be candidates for their event, which is only a month away. Alfreda is not sure if he booked a room for the event yet.

2. Prepare a partial communications management plan to address some of the challenges mentioned in Part 7 of the case.

 
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The Iowa Energy are scheduled to play against the Maine Red Claws in an upcoming game in the National Basketball Association (NBA) G League. Because a player in the NBA G League is still developing his skills, the number of points he scores in a game can vary substantially. Assume that each player’s point production can be represented as an integer uniform random variable with the ranges provided in the following table: Player lowa Energy Maine Red Claws 1 [5,20] [7,12] 2 [7,20] [15,20] 3 [5,10] [10,20] 4 [10,40] [15,30] 5 [6,20] [5,10] 6 [3,10] [1,20] 7 [2,5] [1,4] 8 [2,4] [2,4] Develop a spreadsheet model that simulates the points scored by each team and the difference in their point totals. (a) What are the average and standard deviation of points scored by the Iowa Energy? Round your answers to one decimal place. Average: Standard Deviation: What is the shape of the distribution of points scored by the Iowa Energy? (b) What are the average and standard deviation of points scored by the Maine Red Claws? Round your answers to one decimal place. Average: Standard Deviation: What is the shape of the distribution of points scored by the Maine Red Claws? (c) Let Point Differential = Iowa Energy points – Maine Red Claw points. What is the average Point Differential between the Iowa Energy and Maine Red Claws? What is the standard deviation of the Point Differential? If your answer is negative, enter a minus sign in the input box. Round your answers to one decimal place. Average: Standard Deviation: What is the shape of the Point Differential distribution? (d) What is the probability that the Iowa Energy scores more points than the Maine Red Claws? Round your answer to the nearest whole number. % (e) The coach of the Iowa Energy feels that they are the underdog and is considering a riskier game strategy. The effect of this strategy is that the range of each Energy player’s point production increases symmetrically so that the new range is [0, original upper bound 1 original lower bound]. For example, Energy player 1’s range with the risky strategy is [0, 25]. How does the new strategy affect the average and standard deviation of the Energy point total? How does that affect the probability of the Iowa Energy scoring more points than the Maine Red Claws? Round first two numerical answers to one decimal place and the last answer to a whole percentage. The average Iowa Energy point total is relatively unchanged at points, and the standard deviation of the Energy point total points. The probability of the Iowa Energy scoring more points than the Maine Red Claws %.
 
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Orange Tech (OT) is a software company that provides a suite of programs that are essential to everyday business computing. OT has just enhanced its software and released a new version of its programs. For financial planning purposes, OT needs to forecast its revenue over the next few years. To begin this analysis, OT is considering one of its largest customers. Over the planning horizon, assume that this customer will upgrade at most once to the newest software version, but the number of years that pass before the customer purchases an upgrade varies. Up to the year that the customer actually upgrades, assume there is a 0.50 probability that the customer upgrades in any particular year. In other words, the upgrade year of the customer is a random variable. For guidance on an appropriate way to model upgrade year, refer to Appendix 11.1. Furthermore, the revenue that OT earns from the customer’s upgrade also varies (depending on the number of programs the customer decides to upgrade). Assume that the revenue from an upgrade obeys a normal distribution with a mean of $100,000 and a standard deviation of $25,000. Using the template in the file OrangeTech, complete a simulation model that analyzes the net present value of the revenue from the customer upgrade. Use an annual discount rate of 10%.

(a) What is the average net present value that OT earns from this customer?
Round your answer to the nearest whole number. Do not round your intermediate calculation.
$
(b) What is the standard deviation of net present value?
Round your answer to the nearest whole number. Do not round your intermediate calculation.
$
How does this compare to the standard deviation of the revenue? Explain.
Orange Tech
Parameters
Annual Upgrade Probability 0.5
Upgrade Year
Discount Rate 10%
Upgrade Revenue
Upgrade Revenue (normal)
mean $100,000
standard deviation $25,000
 
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A supply chain manager faced with choosing among four possible locations has assessed each location according to the following criteria, where the weights reflect the importance of the criteria. Location Criteria Weight 1 2 3 4 Raw material availability 0.05 VG P G G Infrastructute 0.09 OK OK G OK Transportation costs 0.31 G P OK OK Labor relations 0.19 VG G P G Quality of life 0.36 P G VG P VG = Very good 5 pts; G = Good 4 pts; OK = Acceptable 3 pts ; P = Poor 1 pt. Using this information, determine the best and the worst location. Round your answers to two decimal places. Location Total Points 1 2 3 4
 
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