Exchange Rate Effect on Industry

Review  Group Problems G11-1: Exchange Rate Effect on Industry and G11-2:  Exchange Rate Effects on Your Firm, located at the end of Chapter 11 in Managerial Economics: A Problem Solving Approach.  Select one problem that relates to you and your current position in the  work environment. Complete your response in 750-1,000 words. Support  your response with personal experiences or examples.

Alternate Scenario: If  you are in an industry that does not deal with any foreign exchange  transactions, use the petroleum industry for this assignment. Imagine  that you work for a domestic oil refinery, and answer either question  G11-1 or G11-2. You do not work for an oil producer, but rather for a refinery,  which turns crude oil into many different petroleum products, from jet  fuel to gasoline, which are then sold to world markets. You have the  option of purchasing crude oil from U.S. sources or from various foreign  countries. You must purchase crude oil in order to make products that  you can sell in the United States or in other countries.

Prepare  this assignment according to the guidelines found in the APA Style  Guide, located in the Student Success Center. An abstract is not  required.

This  assignment uses a rubric. Please review the rubric prior to beginning  the assignment to become familiar with the expectations for successful  completion.

You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.

Review  Group Problems G11-1: Exchange Rate Effect on Industry and G11-2:  Exchange Rate Effects on Your Firm, located at the end of Chapter 11 in Managerial Economics: A Problem Solving Approach.  Select one problem that relates to you and your current position in the  work environment. Complete your response in 750-1,000 words. Support  your response with personal experiences or examples.

Alternate Scenario: If  you are in an industry that does not deal with any foreign exchange  transactions, use the petroleum industry for this assignment. Imagine  that you work for a domestic oil refinery, and answer either question  G11-1 or G11-2. You do not work for an oil producer, but rather for a refinery,  which turns crude oil into many different petroleum products, from jet  fuel to gasoline, which are then sold to world markets. You have the  option of purchasing crude oil from U.S. sources or from various foreign  countries. You must purchase crude oil in order to make products that  you can sell in the United States or in other countries.

Prepare  this assignment according to the guidelines found in the APA Style  Guide, located in the Student Success Center. An abstract is not  required.

This  assignment uses a rubric. Please review the rubric prior to beginning  the assignment to become familiar with the expectations for successful  completion.

You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.

 
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CustomeCustomer Relationship Management

Student Number:

 

 
An Evaluation of Zoho CRM – does it comply with CRM theory?
 

This report evaluates Zoho CRM, as example standard CRM software,

for compliance with accepted CRM theory.

 
[Student ID]
[Date]

[Word Count]

 

 

 

 

 

 

 

Contents Introduction 2 Aim 2 Objectives 2 Main body (6 questions) ZOHO CRM and key –map (table) Figures Record types with ZOHO CRM Marketing and sales campaign in ZOHO CRM Modifying ZOHO CRM to specific business needs Conclusions 2 Recommendations 2 References 2 Appendix A – My Lead records converted to Accounts and Contacts 3 Appendix B – (Home dashboard screenshot) 4

 

-Use examples based upon lab exercises.

-Create and maintain a record of all lab exercises completed.

-Use supporting research where necessary.

You can write your answers to the questions in any order that matches how you want to structure your report.

You may find that when answering the questions some answers may have fewer or more words and this is to be expected.

You do not have to use the suggested shortened headings as the questions are not included in your word count.

 

This zoho CRM website maybe can help you, sign in it:

 

https://accounts.zoho.com/signin?servicename=ZohoCRM&signupurl=https://www.zoho.com/crm/lp/signup.html?plan=enterprise

account: [email protected], password: 68866881baba

Don’t worry about any Appendix and images.

 

Introduction 200 – 300 words

Detail the overall aim and describe supporting objectives. Be clear about the structure you have within the report and make sure the objectives point to the questions asked.

Aim

Objectives

 

Main body 1150 words

A medium-sized business that sells extreme sports equipment (eXtremeSPORTS) wishes to use Zoho CRM for their customer focused activities. They want you to assess the software tool before they purchase it so you need to make appropriate recommendations. They have some key questions:

 

1. Appraise the record types in Zoho CRM in relation to the CLC (leads, account), 100-150 words.

Shorter heading – Record types within Zoho CRM

 

Zoho appears to only link to the acquisition stage.

 

Table 1 Zoho CRM adapted to CLC

This is might support the view that zoho is limited. However, if we consider the CLC by the Blogg (2010), zoho complies fully. The CLC used by Rebble (2018) includes many stage that are not applicable with general CRM theory according to Crystal (2018) and Buttle (2014).

Figure 2- show the spread of potential deals along the CLC.

2. How does Zoho CRM comply with the CLC/CLV/SVOC?

Shorter heading – Zoho CRM and key CRM theory

Give the reason that zoho CRM relates to CLC/CLV/SVOC.

Figure 3-customer life cycle

 

If we use Bloggs (2018) view of the CLC which includes Acquisition, Retention and Renewal, it is arguable that zoho complies the first stage only. However, if the CLC according to Joe (2018) (a little explain) zoho appears to satisfy all stages of the CLC.

 

3. Assess Marketing and Sales campaigns in terms of the CLC/CLV.

Shorter heading – Marketing and Sales Campaigns in Zoho CRM

How can Marketing and Sales campaigns help the company?

 

Sales campaigns is full-scale implementation of a sales strategy for a product or a market segment in a geographical area to achieve specified objectives.

 

4. What type of CRM software is it? Consider Operational, Analytical, and Strategic, and justify your answer.

Shorter heading – Classifying Zoho CRM.

Benefit of operational CRM, analytical CRM, and Strategic CRM,

Image result for operational crm, analytical crm and strategic crm

Figure 6-three types of CRM

What is include relationship with CLC, CLV?

-Record type within zoho CRM

 

5. How does Zoho CRM facilitate communication between eXtremeSPORTS and their customers.

Shorter heading – Facilitating communication.

Figure 9- different ways to communicate with customers in zoho CRM

Choose one way to communication, (meeting, call)

Why choose, benefit

 

 

6. Assess the usefulness of workflow/business processes and customisation.

Definition, and how to fit it in workflow.

Shorter heading – Customisation in Zoho CRM.

Explain benefit to company

 

Conclusions [about 200-300 words]

 

Recommendations [about 50 words]

 

References

 

Appendix A – My Lead records converted to Accounts and Contacts

 

 

Lead Name Company Name
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

 

 

Appendix B – (Home dashboard screenshot)

 

 

 

10

 
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Finance Questions

Need answers to the below questions and problems. Prepare the answers in a word documents

11.  . A proposed nuclear power plant will cost $2.2 billion to build and then will produce cash flows of $300 million a year for 15 years. After that period (in year 15), it must be decommis-sioned at a cost of $900 million.(LO8-1and LO8-2)

a.  What is project NPV if the discount rate is 5%?

b.  What if the discount rate is 18%?12.  NPV/IRR. A new computer system will require an initial outlay of $20,000, but it will increase the firm’s cash flows by $4,000 a year for each of the next 8 years. (LO8-1)
a.  Is the system worth installing if the required rate of return is 9%?
b.  What if the required return is 14%?
c.  How high can the discount rate be before you would reject the project?

1.  Cash Flows. Quick Computing currently sells 10 million computer chips each year at a price of $20 per chip. It is about to introduce a new chip, and it forecasts annual sales of 12 million of these improved chips at a price of $25 each. However, demand for the old chip will decrease, and sales of the old chip are expected to fall to 3 million per year. The old chips cost $6 each to manufacture, and the new ones will cost $8 each. What is the proper cash flow to use to evaluate the present value of the introduction of the new chip? (LO9-1)

2.  Incremental Cash Flows. A corporation donates a valuable painting from its private collection to an art museum. Which of the following are incremental cash flows associated with the dona-tion? (LO9-1)

a.  The price the firm paid for the painting

b.  The current market value of the painting

c.  The deduction from income that it declares for its charitable gift

d.  The reduction in taxes due to its declared tax deduction

3.  Cash Flows. Conference Services Inc. has leased a large office building for $4 million per year. The building is larger than the company needs; two of the building’s eight stories are almost empty. A manager wants to expand one of her projects, but this will require using one of the empty floors. In calculating the net present value of the proposed expansion, senior manage-ment allocates one-eighth of $4 million of building rental costs (i.e., $.5 million) to the project expansion, reasoning that the project will use one-eighth of the building’s capacity. (LO9-1)

a.  Is this a reasonable procedure for purposes of calculating NPV?

b.  Can you suggest a better way to assess a cost of the office space used by the project?

5.  Cash Flows. Tubby Toys estimates that its new line of rubber ducks will generate sales of $7 million, operating costs of $4 million, and a depreciation expense of $1 million. If the tax rate is 25%, what is the firm’s operating cash flow?(LO9-2)

6.  Cash Flows.True or false?(LO9-2)

a.  A project’s depreciation tax shields depend on the actual future rate of inflation.

b.  Project cash flows should take account of interest paid on borrowings undertaken to finance the project.

c.  Accelerated depreciation reduces near-term cash flows and, therefore, reduces project

7.  Calculating Cash Flows. The owner of a bicycle repair shop forecasts revenues of $160,000 a year. Variable costs will be $50,000, and rental costs for the shop are $30,000 a year. Deprecia-tion on the repair tools will be $10,000. (LO9-2)

a.  Prepare an income statement for the shop based on these estimates. The tax rate is 20%.

b.  Now calculate the operating cash flow for the repair shop using all three methods suggested in the chapter. All three approaches should result in the same value for cash flow.

i.  Dollars in minus dollars out.

ii.  Adjusted accounting profits.

iii.  Add back depreciation tax shield.

 
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Element Assessment Assignments-Format: Static Imagery

lease see attached.

Please use the image attached to describe everything

Videos:

articles

 
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