solution

While on lunch break, Luke snuffs out a fire that started in the bagel toaster. A recommended statement of praise for Luke would be ________.

Question 13 options:

	1) “From now on your nickname will be ‘Fabulous Luke the firefighter.’”
	2) “Nice job. You probably saved the company from a $10,000 insurance claim.”
	3) “You did the right thing, but helping out is part of every employee’s job.”
	4) “Much appreciated, but are you sure you didn’t start the fire?”

Which of the following is typical of the performance philosophy of compensation?

Question 14 options:

	1) Pay and raises based on length of service. ?
	2) No raises for poor-performing employees. ?
	3) Across-the-board raises. ?
	4) Pay scales increased annually. ?

Question 15 (5 points)

When the manager and the employee together review the job description and key activities of the employees’ job to agree on the exact makeup of the job, they are implementing the __________ stage of the Management by Objectives (MBOs) process.

Question 15 options:

	1) first
	2) second
	3) third
	4) fourth