solution

Case 3 de S At the end of your Annual Conference for the year 2000, when you asked the Area Managers if they have any problems, Mr. Ahmad Nawaz told you that the Senior Finance Executive of his area, Mr. Ali Raza, who had also won the best performance award of the year 1999, was not taking interest in his work. Despite Ahmad Nawaz’s counseling, no change was noticed in the individual, rather his attitude deteriorated. You had also received such information from the National Manager, but considering that Ahmad Nawaz being an experienced hand would solve the problem, you did not interfere intentionally. Now that Ahmad Nawaz himself brought this to your notice, you decided to call the individual and counsel him. During the interview, Mr. Ali Raza initially did not tell you anything but considering his 14 years old association with you, he revealed that he got married five years ago (the marriage was also attended by you) and was still without a child. You were further informed that his parents were forcing him to divorce his wife, whom he loved so much. Moreover, he was also not being understood by the senior managers and was disallowed any kind of leave. Therefore, you concluded that an excellent worker had been disgruntled and had lost interest in his job. 1. As a General Manager, what measures you would take to help / satisfy Mr. Ali Raza and influence change in his behavior?