solution

• How do you interpret the kid’s advice to Barton: “you need to know what you don’t know?”
• Davies predicts that Barton will be gone in a year; why does he say that? Do Maggie’s notes shed any light on Davies’s assertion?
• What should be Barton’s plan for reaching out to other CIO’s and industry experts to gain expertise quickly about running an IT department? Whom should he talk to first?
• How does IT create or enable the creation of value within a company? How should we value IT capabilities required to keep us in business, but that do not differentiate us from competitors?
• Should Barton try to take control of the entire IT Budget? Should he ask for a percentage of the overall budget to be placed under his control? Or should he try to fix the committee structure put in place by Davies?
• How do you manage project problems you cannot anticipate?

The Adventures of an IT Leader”