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  1. The basic functions of management include all of the following except?
    1. Planning
    2. organizing
    3. motivating
    4. leading
    5. Staffing
  1. Celeste spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Celeste specialize in?
    1. planning
    2. organizing
    3. motivating
    4. leading
    5. staffing
  1. _____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
    1. Human Resource Management
    2. Labor Relations
    3. Industrial Psychology
    4. Organizational Behavior
    5. Organizational Health and Safety Management
  1. _____ is the right to make decisions, to direct the work of others, and to give orders.
    1. Leadership
    2. Authority
    3. Delegation
    4. Management
    5. Responsibility
  1. Human resource managers generally exert _____ within the human resources department and _____ outside the human resources department.
    1. line authority; implied authority
    2. staff authority; line authority
    3. line authority; staff authority
    4. functional control; authoritarian control
    5. staff authority; specific authority
  1. Which of the following job titles indicates a position in human resources?
    1. recruiter
    2. job analyst
    3. training specialist
    4. EEO coordinator
    5. all of the above
  1. The _____ measures the rate at which employees leave the company.
    1. turnover costs
    2. turnover rate
    3. time to fill
    4. cost per hire
    5. absence rate
  1. Information regarding how, why, and when a worker performs each activity is included in the information about _____ an HR specialist may collect during a job analysis.
    1. work activities
    2. human behaviors
    3. machines, tools, equipment, and work aids
    4. performance standards
    5. job context
  1. A(n) _____ shows the flow of inputs to and outputs from the job being analyzed.
    1. organization chart
    2. process chart
    3. value chain
    4. job preview
    5. job description
  1. Which of the following is not an advantage of using interviews to collect job analysis data?
    1. it is simple to use
    2. some information may be overstated or Incomplete
    3. it is quick to collect information
    4. it can identify uncommon, but important activities
    5. it can be used to explain need for job analysis
  1. Abid records every activity he participates in at work along with time in a log. This approach to data collection for job analysis is based on _____.
    1. diaries
    2. interviews
    3. direct observation
    4. questionnaires
    5. supervisor verification
  1. Most job descriptions contain sections that cover _____.
    1. job summary
    2. standards of performance
    3. working conditions
    4. all of the above
    5. none of the above
  1. When filling jobs with untrained people, the job specifications may include _____.
    1. quality of training
    2. length of previous service
    3. previous job performance
    4. physical traits
    5. all of the above
  1. A(n) _____ is a procedure designed to obtain information from a person through oral responses to oral inquiries.
    1. writing test
    2. work sample simulation
    3. interview
    4. reference check
    5. background check

  1. _____ is the division of a business that is charged with finding, screening, recruiting, and training job applicants, as well as administering employee-benefit programs.
    1. Corporate HR teams
    2. Embedded HR teams
    3. Centers of expertise
    4. Transactional HR teams
    5. None of the above
    6. All of the Above

  1. _____ is the process of periodically moving employees from one specialized job to another.
  1. Job Enrichment
  2. Job Enlargement
  3. Job Rotation
  4. Job Termination
  5. None of the above
 
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