solution

/in /by
The Bjou Theater shows vintage movies. Customers arrive at the theater line at the rate of 70 per hour. The ticket seller averages 40 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) (

a. What is the average customer time in the system? (Round your answer to 2 decimal places.) Average customer time minutes
b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 25 seconds?
Average time in system minutes
c. What would be the customer time in the systemilf instead of the change in Part b, a second window was opened with each server doing all three tasks?
Average time in system minutes
d. Would system waiting time which is obtained in part
(e) be less than you found in
(b)? Yes O No

 
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