solution

Create a detailed job description for a position within the organization. For assistance, see the competency information presented in chapter 1. Here is a sample (Your choice has to be something totally different—no banquet coordinator):

Coordinator of Banquets—Golf Club

Salary Range
$35,000-$50,000

General Definition

This person will be responsible for planning and managing banquet events. Applicants with good communication skills, professionalism, and marketing experience would be good for this position.

Supervision

This person will supervise and direct all part-time and full-time event staff. The Coordinator of Banquets is supervised by the Golf Operations Manager.

Essential Duties and Functions

• Work directly with clients to plan their events while satisfying their needs.
• Review client event requests and create contractual proposals explaining details of events.
• Develop budgets for individual events and monthly reports on the banquet services held.
• Negotiate contract terms and the pricing for clients if needed.
• Contract services for food and beverage along with rental needs.
• Develop a strong network of venue and industry contacts; maintain excellent relationships to ensure continuing clients and opportunity.
• Serve as a liaison between vendors, clients, and organizational staff in arranging events.
• Assist in development and expansion of banquet planning and make recommendations for improved planning processes, sales tools, and technologies.

Physical and Cognitive Considerations

• Physical—Some heavy lifting could be necessary in setup and clean-up for events. The environment when managing events can be fast paced.
• Cognitive—The ability to resolve management problems and problems within the supervised staff is important; applicants must also possess creativity to plan innovative, attractive, and productive events. Applicants must be resourceful in networking and maintaining sales events.

Qualifications

Bachelor’s degree with 3 to 5 years of experience in event planning, marketing, and management.

Competencies

Possess program planning techniques, human resource abilities, management/leadership skills, communication techniques, experience in budgeting events/reports, networking skills, knowledge of catering, and the ability to communicate with the public.