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QUESTION 1

In consequence to the utilization of intangible assets as strategic assets, the process of valuation of intangibles, practices of measuring and reporting of value created by intangible assets lead to develop the ‘intellectual capital’ as a distinct discipline in business.

Discuss the concept of intellectual capital is needed in training to gain competitive advantage. (12 Marks)

QUESTION 2

The entire training process should be planned in advance with specific company goals in mind. In developing a training strategy, it may be helpful to assess the company’s customers and competitors, strengths and weaknesses, and any relevant industry or societal trends. To achieve successful result of your employees’ knowledge, skill and ability from the training, develop a training and development process to ensure it fulfill the training needs. (15 marks)