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Sir Elroy decided to invite Madam Boekeshia out to dinner to demonstrate his interest in her as a steady girlfriend. Sir Elroy was hesitant at first to take this monumental step; however, after long periods of deliberation, he gave much thought to the idea and in the process pondered over the choice of the best dining facilities in town. He recalled the La Galleria Restaurant downtown where he remembered the restaurant to be clean, waiters and waitresses were hospitable and the food was simply delicious. This process is referred to as the ____ process in decision-making.

Group of answer choices

1. external informational search
2. consideration set
3. cognitive dissonance
4. involvement
5. internal informational search

Moe invited friends over for a fun -filled evening at his home. He decided to use Flappy’s Pizza, a local favorite in his hometown, rather than the Pizza Hut, due to the lower prices, custom pizzas, location and excellent delivery services of Flappy’s. Flappy’s would be a part of Moe’s _____ set.

Group of answer choices

1. consideration
2. augmented
3. consumption
4. Demonstrative

Lucy Lee purchased an IPhone because she was impressed with the quality of this device; however, after making this purchase, she noticed some issues with the phones capacity to update. This was annoying and quite disturbing to Lucy Lee. Although she was pleased with the phone itself, she felt uneasy about the phone’s operating system. Lucy Lee was experiencing ____.

Group of answer choices

1. convulsive paralysis
2. cognitive dissonance
3. technosis
4. delayed technical syndrome

is a set of values, norms, attitudes and other meaningful symbols that shape human behavior, artifacts or products.

Group of answer choices

1. involvement
2. culture
3. subculture
4. cognitive dissonance