solution

Each job candidate goes through three activities during the office visit: verification, written test, and interview. Verification takes 7 minutes, the written test takes 35 minutes, and the interview takes 13 minutes. Assume there is only one resource dedicated to each activity. What is the process capacity in candidates per hour? Round your answer to one decimal place.

2. Students are going through a three-step process to obtain their ID cards. Each student will first visit the only registration desk before going to one of 6 cashiers to pay a fee for the card. After that, he/she will visit one of the 5 ID processing stations to have his/her picture taken and the ID card printed. Registration takes 4 minutes. Visits to the cashier and ID processing station take 10 and 15 minutes, respectively. If the bottleneck resource has the utilization of 73%, what is the per hour flow rate through the process?

3. Consider a simple process where work flows from Activity A to Activity B to Activity C to Activity D. Activity A takes 3 minutes and is performed by Aaron. Activity B takes 5 minutes and is performed by Aaron and Betty together. Activity C takes 4 minutes and is performed by Betty and David together. Activity D is performed by David and takes 3 minutes. What is the bottleneck of the process?

Activity B

Aaron

Betty

None of these

Activity C