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A catalogue order process Business Staples for personalized products for staff members can be described as follows: Phone orders are taken over a 8-hour period each day Orders are collected from each person at the end of the day and checked for errors by the Supervisor of the phone departmentusually the following morning. The Supervisor does not send each one-day batch of orders to the data processing department until after 2:00 pm In the next step-data processing orders are invoiced in the oneday batches. Then they are printed and matched back to the original orders At this point, if the order is from a new customer, it is sent to the person who did the customer verification and set up of new customer accounts. This process must be completed before the order can be invoicedThe next step order verification and proofreading -occurs after invoicing is completed The orders, with invoices attached, are given to a person who verifies that all required information is present and correct to permit setting. If the veritier has any questions, they are checked by computer or by calling the customer Finally , the completed orders are sent to the typesetting department of the Business Staples print desk.Question the Questions to answer 15marks 1. Describe the process design of this case scenario2. Who are the stakeholders involved and explain their Tole3. Assuming you are the Business Operations Manager or the consultant explain how you will go about operational apect and the catalogue order filling processes and prodydures?4. What are your observation and improvement and actions to be taken?5. Explain the flow chart process and prduct Layouts6. Assess the impact product/service design