solution

Q5: The distinction between work and nonwork stressors isn’t always clear, although a primary source of stress for many people clearly is conflict between ____.

a.

work and family demands

b.

work and civic responsibilities

c.

family demands and personal time

d.

work and leisure time

Q6: ____ describes a situation in which the employee is uncertain about the assigned job duties and responsibilities.

a.

Role defining

b.

Role ambiguity

c.

Role overload

d.

Role underload

Q7: The opposite of the Type A personality is:

a.

the Type B personality

b.

the hardy personality

c.

the Type C personality

d.

none of these can be considered an opposite to the Type A personality

Q8: Lauren, a senior management major, comments to her professor after class: “You know, I actually enjoyed giving my presentation in class today. I can remember during my sophomore year, when I gave my first presentation in front of the whole class. I was petrified! But now, after giving at least one presentation in each of my management classes, I think I’m really becoming good at it.” This statement probably reflects the influence of ____ on Lauren’s experience of stress in giving a presentation.

a.

positive thinking

b.

reinforcement

c.

pride

d.

individual differences

Q9: ____ is an example of a physiological effect of stress.

a.

Poorer intellectual functioning

b.

Low self esteem

c.

Depression

d.