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Company A has been challenged recently by several new competitors. Its current customers have not yet switched, but Company A has learned that its customers have been approached by the new competitors who have lower prices than does Company A. To counter this potential threat, Company A has told its sales staff to work with clients to identify free service enhancements for each customer. This is an attempt to:

Increase Company A’s pricing power within its industry

Improve the customer perceived value of Company A’s offerings

Reduce the switching costs to Company A’s customers

Lower the value proposition of the new competitors in Company A’s markets
 
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Motivating, inspiring, requiring, people and organizations to change can be one of the most challenging tasks manager’s are required to perform. Yet in today’s environment it is likely more important than ever that we do this and do it well. In competitive system those that do not will fall to those that do.

For this discussion list and explain three key steps or actions that help make change in organizations. Explain each briefly and provide an example of each. The examples can be from your experience or from readings and published sources. If published sources are used they should be appropriately referenced.

 
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Larry Edison the Director of the Computer Center for Buckly College. He now needs to schedule the staffing of the center. It is open from 8 AM until midnight. Larry has monitored the usage of the center at various times of the day and determined that the following numbers of computer consultants are required:

Time of Day

Minimum Number of Consultants Required to be on Duty

8 AM -noon

4

Noon – 4 PM

8

4 PM – 8 PM

10

8 PM – Midnight

6

Two types of computer consultants can be hired: full-time and part-time. The full-time consultants work for eight consecutive hours in either one of the following two shifts: morning (8 AM – 4 PM), and evening (4 PM – Midnight). Full-time consultants are paid $14.00 per hour.

Part-time consultants can be hired to work any of the four shifts listed in the table. Part-time consultants are paid $12.00 per hour.

An additional requirement is that during every time period, there must be at least two full-time consultants on duty for every part-time consultant on duty.

Larry would like to determine how many full-time and part-time consultants should work each shift to meet the above requirements at the minimum possible cost.

Summarize the model in algebraic form by defining the decision variables, the objective function and all the constraints.

 
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Bart Incorporated manufactures rotary air fans and uses a production planning horizon of one-half year. It allows for part time, overtime, and subcontracting production to meet the demand but no more than 12 units may be made by each of these methods. Both anticipation Inventory and backorders are allowed. The beginning (or current) Inventory is 20 units. Their first attempt at a sales and operations plan has resulted in the following. Forecasted demand (of units) 2 3 Total Workforce Level (of units) 125 120 70 570 Inputs 80 Part Time (of units) BO BO 480 Overtime (of units) 12 12 12 72 0 o Subcontract # of units) 0 0 0 Beginning inventory (of units) 12 0 Inventory Ending inventory (of units) 0 0 Backlog (w of units) 21 49 0 Workforce level $5 400 400 400 400 $2,400 Part Time $6 72 72 72 72 $432 Overtime $7.5 0 0 Cost ON $0 0 Subcontract $8 0 Calculations O $0 Inventory holding $5 30 0 5 $115 Back orders $20 420 980 740 0 $2,540 Total $552 $922 $1,452 $1,212 $872 $477 $5,487 wolona ??800 ?? ??? SOON 400088 80000880000 ????? If the anticipated inventory at the start of first month is 30 units what will be inventory holding cost for the entire period ? 115 215 145 165 If the anticipated inventory at the start of first month is 30 units what will be back order cost in month 4? 400 $540 640 740

 
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