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Pick one of violence, sexual harassment, injustice, and technology and discuss how it’s an emerging stressor and how we remove it from the workplace

[True/false] As a part of designing goods/services, the production process(es) that create these goods/services must also be designed.
True
False
Creating a manufacturing process that is highly responsive to new customer orders involves trading off the plant’s operating the strategy of customer intimacy.
In a continuous flow process, the most important factor to pay attention to is:
Efficiency of the process turning inputs into outputs.
No interruptions to supplies of materials during the process.
Steady sales of the output products to manage storage facilities
Length of the production run before reconfiguration is required

 
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You are a staff nurse in the ICU at one of your city’s two hospitals. You have worked at this hospital for 5 years and transferred to the ICU 2 years ago. You love nursing but are sometimes frustrated in your job due to a short supply of nurses, excessive overtime demands, and the stress of working with critically ill patients. The hospital has a closed shop, so union dues are deducted from your pay even though you are not actively involved in the union. The present union contract is up for renegotiation, and the union and management have been unable to agree on numerous issues. When the management made its last offer, the new contract was rejected by the nurses. Now that the old contract has expired, nurses are free to strike if they vote to do so. You had voted for accepting the management offer; you have two children to support, and it would be devastating to be without work for a long time. Last night, the nurses voted on whether to return to the bargaining table and try to renegotiate with management or to go out on strike. Again, you voted for no strike. You have just heard from your friend that the strike vote won. Now, you must decide if you are going to support your striking colleagues or cross the picket line and return to work tomorrow. Your friends are pressuring you to support their cause. You know that the union will provide some financial compensation during the strike but believe that it will not be adequate for you to support yourself and your children. You agree with union assertions that the organization has overworked and underpaid you and that it has been generally unresponsive to nursing needs. On the other hand, you believe that your first obligation is to your children. ASSIGNMENT: List all of the reasons for and against striking. Decide what you will do. Use appropriate rationale from outside readings to support your final decision. Share your thoughts with the class. Take a vote in class to determine how many would strike and how many would cross the picket line.

 

 
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You are a charge nurse on a postsurgical unit. Retrospective survey data reveals that many patients report high levels of postoperative pain in the first 72 hours after surgery. You decide to make a list of possible structure, process, and outcome variables that may be impacting the situation. One of the structure measures you identify is that the narcotic medication carts are located some distance from the patient rooms and that may be contributing to a delay in pain medication administration. One of the processes measures you identify is that licensed staff are inconsistent in terms of how soon they make their initial pain assessments on postoperative patients as well as the tools they use to assess pain levels. An outcome measure might be the average wait time from the time a patient requests pain medication until it is administered. ASSIGNMENT:  Identify at least three additional structure, process, and outcome measures for which you might collect data in an effort to resolve this problem. Select at least one of these measures, and specifically identify how you would collect the data. Then, describe how you would use your findings to increase the likelihood that future practice on the unit will be evidence-based.

 

 
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Betty Smith, a unit clerk, has come to see you, the nurse–manager of the medical unit, to complain of flagrant discriminatory practices against female employees of University General Hospital. She alleges that women are denied promotional and training opportunities comparable to those made available to men. She shows you a petition with 35 signatures supporting her allegations. Ms. Smith has threatened to forward this petition to the administrator of the hospital, the press, and the Department of Labor unless corrective action is taken at once. Being a woman yourself, you have some sympathy for Ms. Smith’s complaint. However, you believe overall that employees at University General are treated fairly regardless of their sex. Ms. Smith, a fairly good employee, has worked on your unit for 4 years. However, she has been creating problems lately. She has been reprimanded for taking too much time for coffee breaks. Personnel evaluations that recommend pay raises and promotions are due next week. ASSIGNMENT: How should you handle this problem? Is the personnel evaluation an appropriate time to address the petition? Outline your plan, and explain your rationale.

 

 
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