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Case Study
Teleplast company (hypothetical name) is one of the leading manufacturing companies of “plastic injection moulding parts” for the telecommunication market. With the increase in competition in telecommunication product supplier market, the company is planning to reduce cost and simultaneously provide better quality products in order to achieve higher profits. As a result, the company is planning to design and implement a quality improvement program. Quality improvement for the company also aims at improving the productivity and reducing the rejection rate. The quality improvement should be focused on both the internal and external customers. In order to appropriately design the quality improvement program, the company’s Sr. Manager Ravi decided to personally have look on the number of defective parts. In the previous 30 weeks, Ravi took a random sample of 200 plastic injection moulded parts in each week for determining the rejection rates. The table given below indicates the number of defective parts obtained each week through the sample:
| Sample Week | Defective Lenses | Sample Week | Defective Lenses | Sample Week | Defective Lenses |
| 1 | 5 | 11 | 10 | 21 | 2 |
| 2 | 10 | 12 | 4 | 22 | 5 |
| 3 | 1 | 13 | 3 | 23 | 3 |
| 4 | 0 | 14 | 5 | 24 | 6 |
| 5 | 7 | 15 | 2 | 25 | 11 |
| 6 | 6 | 16 | 7 | 26 | 7 |
| 7 | 12 | 17 | 1 | 27 | 9 |
| 8 | 11 | 18 | 1 | 28 | 3 |
| 9 | 3 | 19 | 12 | 29 | 0 |
| 10 | 2 | 20 | 13 | 30 | 1 |
Questions
1. Using 95% confidence level, plot the overall percentage of defective parts (p) and upper and lower control limits on a control chart.
2. Plot the percentage of defective lenses in each sample. Do all the samples fall within the control limits of Teleplast. What should be done when one falls outside the control limits.
3. What should be reported by Ravi about the quality of production?
“CURRENT BUSINESS NEWS” Assignment ( not the money supply and Strategies)
This is an extremely important exercise. The transference of knowledge/understanding from the classroom to real-life is an expected outcome of this course. Researching relative information, summarizing it in your own words, and recording your thoughts/comments enhances learning transference.
PROCESSFOR NEWS REPORTS
At the end of each Chapter, there is a section labeled “Key Terms.” Choose one of the Key Terms at the end of the chapter section, from the section called, “Key Terms,” and research online or in written publications; find a current news article that contains your chosen Key Term. Summarize it in two or three paragraphs. Include two or three paragraphs with your personal Comments. Note: Each summary/ comment paragraphs must contain only 2-5 sentences. Watch out for plagiarism. This IS NOT a TERM PAPER!!! Only “1” page in length!!!
Article: (Title of article)
Article Date: (Date of article)
Reference: (Source of article)
Chapter:(Chapter #)
Key Term: (End of chapter key-term)
Consider the below listed questions. Imagine you are advocating for each clause’s supreme importance over all other contract clauses. This scenario might occur when you are a department head or Chief Logistics/Operations/Finance/et al Officer and you are advocating for a course of action or path forward in disagreement with another department head or Chief Human Resources/ Marketing/Risk/et al Officer. How would you convince the Chief Executive Officer, Board, and/or General Counsel that your proposal, solution, negotiation strategy, risk or profit assessment, etc. is best?
1) List three (3) reasons Term; Renewal; Termination is the most important contract clause.
2) List three (3) reasons Compensation; Fees (Payment) is the most important contract clause.
3) List three (3) reasons Relationship of the Parties and Conflicts of Interest are the two (2) most important contract clauses.
4) List three (3) reasons Scope of Services is the most important contract component.
5) List three (3) reasons Insurance; Bonds is the most important contract component.
For this assignment, please post your group’s most creative and/or distinct position for each of the five (5) items listed above.
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