Recover Inc., a fictitious for-profit home health agency, provides complete nursing and supportive services for in-home care. Services include skilled nursing, bathing, shopping, physical therapy, occupational therapy, meal preparation, housekeeping, speech therapy, and social work. The agency provides round-the-clock care, 7 days a week, to a primarily underserved rural area in northern California. The brochure the company publishes says that it is committed to satisfying the needs of the rural community and that it is dedicated to excellence. ASSIGNMENT: Based on this limited information, develop a brief philosophy statement that might be appropriate for Recover Inc. Be creative, and embellish information if appropriate.

 

You are the staffing coordinator for a medium-sized community hospital in California. Minimum staffing ratios were implemented in January 2004. While this has represented an even greater challenge in terms of meeting your organization’s daily staffing needs, you believe that the impetus behind the legislative mandate was sound. You also are a member of the state nursing association that sponsored this legislation and wrote letters of support for its passage. The hospital that employs you and the state hospital association fought unsuccessfully against the passage of minimum staffing ratios. The local newspaper contacted you this morning and wants to interview you about staffing ratios in general as well as how these ratios are impacting the local hospital. You approach your chief nursing officer, and she tells you to go ahead and do the interview if you want but to remember that you are a representative of the hospital. ASSIGNMENT:  Assume that you have agreed to participate in the interview. 1. How might you go about preparing for the interview? 2. Identify three factual points that you can state during the interview as your sound bites. What would be your primary points of emphasis? 3. Is there a way to reconcile the conflict between your personal feelings about staffing ratios and those of your employer? How would you respond if asked directly by the reporter to comment about whether staffing ratios are a good idea?