solution

Typically, contracting
parties reach mutual assent using a combination of

O A. an invitation to negotiate and an
acceptance

O B. an offer and promissory estoppel

O C. an invitation to negotiate and an offer

O D. an offer and an
acceptance

Which of the following provides that the
acceptance of an offer is generally effective upon dispatch of the acceptance
when sent in a commercially reasonable manner, and not when the acceptance is
received by the offeror? O A. The mailbox rule

O B. The promissory
estoppel doctrine

OC. The mirror image rule

O D. The commercial
dispatch rule

Which of the following is the legal rule used
by courts to protect parties who may lack the ability to understand the terms
of an agreement?

O A. Capacity

OB. Unilateral mistake

O C. Consideration

O D. Promissory estoppel

 
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solution

Promotion and Rejection:

As a supervisor, your team is made up of strong employees and employees who are not meeting expectations. You have an opening for a senior level position and look to promote from within your team. Two individuals (you make up the individuals names) on your team have applied for the position. One employee has worked for you for three years. This employee excels on every project, asks thoughtful questions, has a positive attitude, and is willing to help any member of the team. The second candidate has worked for you for over five years, however, has a track record that is not stellar. The employee has a difficult time responding to their clients promptly, and when they do respond, it is not always professional. This team member is quick to add new projects to their plate, but the follow-through is not consistent, nor the quality of their work. You have addressed these issues over the years, but when you see improvement, it does not last long. Who do you promote?

Assignment:

Draft a letter to each employee where you communicate “The Good” and “The Bad” news to the employees. For the person receiving the promotion, be detailed on why the person is moving into the senior level position and provide the responsibilities in their new role (create relevant responsibilities). In this letter, you will demonstrate how to give positive written feedback to an employee.

In the second letter, you will inform the other employee they did not get the position and the reasons why they were not selected. Your writing must remain positive in tone and provide suggestions on how to improve in their current position (create viable improvements).

Use outside research to help guide your letters.

 
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solution

The following jobs are waiting to be processed at Rick Solano’s machine center. Solano’s machine center has a relatively long backlog and sets a fresh schedule every 2  weeks, which does not disturb earlier schedules. Below are the jobs received during the previous 2 weeks. They are ready to be scheduled today, which is day 241 (day 241 is a work day). Job names refer to names of clients and contract numbers.

a) Complete the following table. (Show your supporting calculations.)

b) Which dispatching rule has the best score for flow time?

c) Which dispatching rule has the best score for utilization metric?

d) Which dispatching rule has the best score for lateness?

e) Which dispatching rule would you select? Support your decision.

 
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solution

How do your answers to Problems 16.8 and 16.9 provide insight into a collaborative purchasing strategy?

Problems 16.9

Discount-Mart (see Problem 16.8), as part of its new Lean program, has signed a long-term contract with Specialty Lighting and will place orders electronically for its halogen lamps. Ordering costs will drop to $.50 per order, but Discount-Mart also reassessed its carrying costs and raised them to $20 per lamp.

a) What is the new economic order quantity?

b) How many orders will now be placed?

c) What is the total annual cost of managing the inventory with this policy?

Problem 16.8

Discount-Mart, a major East Coast retailer, wants to determine the economic order quantity (see Chapter 12 for EOQ formulas) for its halogen lamps. It currently buys all halogen lamps from Specialty Lighting Manufacturers in Atlanta. Annual demand is 2,000 lamps, ordering cost per order is $30, and annual carrying cost per lamp is $12.

a) What is the EOQ?

b) What are the total annual costs of holding and ordering (managing) this inventory?

c) How many orders should Discount-Mart place with Specialty Lighting per year?

 
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