Using your problem solving and self and social awareness skills and what you have learned about personality traits and emotions, answer the questions below to help Gloria calm her anxiety and find a solution to her problem.

For each question, you should write a paragraph-length response (5–7 sentences) to receive credit for this assignment. You may use your Soomo webtext as a resource.

Question 1: From Chapter 3 in the webtext, what are the Big 5 personality traits? (Hint: Page 3.12 helps you learn about the Big 5 traits.)

Question 2: Use one of the Big 5 personality traits to describe Gloria’s personality.

Question 3: Chapter 6 in the webtext focused on emotions. Using what you learned, give advice to Gloria on how she can identify and regulate her own emotions so that she can stick with this project and be successful. (Hint: Pages 6.4 and 6.11 have resources to help with this question.)

Question 4: If you were in this situation, how confident are you that you could successfully resolve a workplace conflict like the one that Gloria faced? What past experiences or knowledge influence your answer?

Sources

1. David G. Myers. 2019. Psychology. http://www.webtexts.com

Gloria and Lakeisha are coworkers who are assigned to work on a project together. Lakeisha is very organized and wants them to do really well on this project. To help them get started, Lakeisha took some initiative and prepared a list of to-do items along with due dates. She even color-coded the list to indicate which partner will do each item and sends an email to Gloria with the to-do list. Lakeisha wants her partner to know that she’s serious about their success.

Gloria is surprised by Lakeisha’s to-do list and feels a bit uncomfortable because she feels like Lakeisha is micromanaging her. Gloria wants to do her part on the project but is feeling anxious because she doesn’t know where she fits in, and it is making her worried about working on this project. She wonders how she can succeed on this project if Lakeisha is already the leader. When working for a previous employer, Gloria felt anxious about her ability to successfully complete a project and attempted to communicate her feelings with a coworker; however, her coworker didn’t seem to understand Gloria’s concerns and said that she should just ignore her feelings and get the work done.

As Gloria ponders having a conversation with Lakeisha, she starts to feel overwhelmed and thinks it might just be easier to be removed from the project. Using your problem solving and self and social awareness skills and what you have learned about personality traits and emotions, answer the questions below to help Gloria calm her anxiety and find a solution to her problem:

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In this unit, you will experience the powerful impact communication and miscommunication can have on cultural diversity.

• Download the Communication: The Journey of Message Template
• Follow the template instructions
• Demonstrate your understanding of key concepts from the weekly content by including analysis of specific evidence in your responses within the template.
• Use in-text citations and APA formatting for all source material references in your template.
• Upload the completed template to this assessment.HU 140 Cultural Diversity Unit 3 Template

   

   

  Communication: The Journey of Message

   

   

   

   

   

   

   

   

   

  

   

   

   

   

   

  We have all had moments where communication meant the difference between resolving an issue and creating one. Describe an event or incident where being an active listener allowed you to calm a situation. Here are some questions to consider:

  · What ways did dialogue contribute to diffusing the situation?

  · Did you or the other people involved demonstrate body language cues that signaled the situation was escalating or diminishing?

  · How did the situation resolve?

  · If you could revisit that situation now, what would you change?

   

  Click here to share your story!

   

   

   

   

   

   

   

   

   

   

  Effective Communication in Art

   

  Click on the picture icon to the right and insert images of art (any visual representation) that communicates new understanding of diversity issues. This can be anything from a multi-racial family to the physically active elderly sky diving or water skiing (defying the stereotypes on aging). Click on the word “Text” and describe the message being communicated and explain why some people might miss or ignore this message. If necessary, reference the image on the References page.

   

   

   

   

   

   

   

   

   

  Listening to the Voiceless

  Go to this YouTube channel and view three or more interviews with the homeless that are not from your race/ethnicity/gender group. Select one that you feel created the most effective message to help yourself and others understand the unique issues facing the homeless population. Once you select your video, share the URL in the textbox below. Be sure to reference the video on the References page.

   

  Click here

   

   

   

   

   

  Address the following questions:

   

  1. What feelings or emotions did the video draw out in you? What made you connect to the person being interviewed?

  2. What stereotypes did you find yourself falling into initially?

  3. How might this video or others like it bring an end to othering of the homeless?

   

   

  Click here

   

   

   

   

  Literature and Identity Power

   

   

  Literature has been used over the centuries in assimilating cultures and establishing cultures, but in more modern times it has become an effective tool to bring ‘voice’ to the marginalized and underrepresented. One example is Amy Tan, an Asian American writer of the novel, The Joy Luck Club, and many others. Her essays often focus on Identity Power in ways that are inclusive to all groups which is one reason her work has been so effective. Click on this link and read her essay “Mother Tongue.” In the textbox below address the following questions:

   

  1. How does the essay bring a new perspective to the idea of language?

  2. In what ways could you directly relate to her explanation of ‘many Englishes?’

  3. How does Amy Tan expose the need for effective listening?

   

   

   

  Click here

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

  Reflections

   

  

  Now that you have had the opportunity to learn more about the importance of listening as a first step in effective communication among all groups, please address the following to complete your Unit 3 template.

  1. The headlines are filled with injustices each and every day, and it seems nothing is being done to combat the negative communication in modern society. Think of an issue that directly impacts your immediate community and create a short dialogue to put communication within that community on a positive track.

  Click here

   

   

   

  2. Take a few moments to imagine you were one of the ‘Invisible People’ being interviewed. What would your message be to the audience? How might you say to help bring about an effective dialogue that begins the process of restoring the dignity of those who are financially disabled?

   

  Click here

   

   

   

   

   

   

   

   

   

   

   

   

   

  Reference page

  Reference your video or any other sources used here.

   

   

   

   

   

   

   

   

   

   

   

   

  Are you listening? Am I listening?

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