Exam3 FIN 370 B Key Part 2

31. You own a portfolio that is invested 22 percent in stock A, 36 percent in stock B, and the remainder in stock C. The expected returns on these stocks are 9.7 percent, 14.5 percent, and 11.2 percent, respectively. What is the expected return on the portfolio?
A. 12.48 percent
B. 12.97 percent
C. 13.11 percent
D. 13.33 percent
E. 12.06 percent

32. Which one of the following best exemplifies the concept of a marginal tax?
A. Southern Mills paid $3.2 million more in taxes last year than its competitor, Eastern Mills.
B. High Water Adventures paid $0.18 in tax for every $1 in taxable income last year.
C. As the result of opening a new store, Northern Lights owed an additional $1.1 million in taxes.
D. Alpha Industries received a tax refund due to an error in its tax return that the IRS discovered.
E. Jefferson-Knight paid $2.1 million in taxes last year on revenue of $6.8 million.

33. You own a portfolio that consists of $8,000 in stock A, $4,600 in stock B, $13,000 in stock C, and $5,500 in stock D. What is the portfolio weight of stock D?
A. 19.46 percent
B. 18.42 percent
C. 19.07 percent
D. 17.91 percent
E. 17.68 percent

34. Standard deviation measures the _____ of a security’s returns over time.
A. frequency
B. volatility
C. average value
D. arithmetic average
E. mean

35. Over the past six years, a stock had annual returns of 2 percent, 10 percent, 14 percent, 8 percent, -6 percent, and 8 percent, respectively. What is the standard deviation of these returns?
A. 7.04 percent
B. 8.38 percent
C. 11.97 percent
D. 12.27 percent
E. 7.19 percent

36. Given the following information, what is the variance for this stock?


A. .019949
B. .006667
C. .012121
D. .017406
E. .004638

37. Boyes Beach Wear is adding a new product to its sales lineup. Initially, the firm will stock $22,000 of inventory, which will be purchased on 30-days credit from its supplier. The firm will also invest $16,000 in accounts receivable and $54,000 in equipment. What amount should be included in the initial costs for net working capital?
A. $6,000
B. $6,000
C. $0
D. $16,000
E. $38,000

38. Which of the following affect the expected rate of return on a security?
I. multiple states of the economy
II. probability of occurrence for any one economic state
III. market rate of return given a particular economic state
IV. security beta
A. I, II, and III only
B. I, II, III, and IV
C. II and III only
D. III and IV only
E. I and II only

39. Whole Foods has decided to expand its retail store by building on a vacant lot it currently owns. This lot was purchased six years ago at a cost of $495,000, which the firm paid in cash. To date, the firm has spent another $89,000 on land improvements, all of which was also paid in cash. Today, the lot has a market value of $689,000. The financial manager of Whole Foods is trying to determine the amount, if any, that should be assigned to the building project for the cost of the land. The project should:
A. be assigned a cost equal to the current market value of the land.
B. be assigned a cost equal to the cash paid to date for both the lot and the improvements.
C. not be charged for the land since it is currently owned, debt-free, by the firm.
D. be assigned a cost equal to the original purchase price only.
E. be assigned a cost equal to the current market value of the land plus the cash paid for the improvements.

40. Given an interest rate of zero percent, the future value of a lump sum invested today will always:
A. be equal to $0.
B. remain constant, regardless of the investment time period.
C. be greater than the initial investment amount.
D. decrease if the investment time period is lengthened.
E. decrease if the investment time period is shortened.

41. Truman Florists pays a constant annual dividend of $2.20 per share on its stock. Last year at this time, the market rate of return on this stock was 12.6 percent. Today, the market rate has fallen to 9.7 percent. What would your capital gains yield have been if you had purchased this stock one year ago and then sold the stock today?
A. 9.70 percent
B. 2.90 percent
C. 23.02 percent
D. 29.90 percent
E. 14.57 percent

42. Portman’s is considering adding a new product to its lineup. This product is expected to generate sales for three years after which time the product will be discontinued. What is the project’s net present value if the firm wants to earn a 12 percent rate of return?


A. $6,795.61
B. $1,084.41
C. $7,611.08
D. $4,862.07
E. $9,682.26

43. You earned 16.7 percent on your investments for a time period when the risk-free rate was 6.1 percent and the inflation rate was 5.4 percent. What was your real rate of return for the period?
A. 10.60 percent
B. 9.78 percent
C. 10.72 percent
D. 9.89 percent
E. 11.83 percent

44. A debenture is:
A. long-term debt secured by fixed assets of the borrower.
B. unsecured debt that generally matures in ten years or more.
C. any type of debt that is short-term in nature.
D. unsecured debt that generally matures in less than ten years.
E. long-term debt secured by real estate.

45. Which one of the following has the lowest effective annual rate?
A. 7 percent compounded semi-annually
B. 7 percent compounded daily
C. 7 percent compounded quarterly
D. 7 percent compounded monthly
E. 7 percent compounded annually

 

46. The National Bank offers personal loans at 8 percent compounded monthly. The Global Bank offers similar loans at 8.25 percent compounded quarterly. Which one of the following statements is correct concerning these two banks?
A. The National Bank loan has a higher effective rate than the Global Bank loan.
B. The National Bank loan has an effective rate of 8.33 percent.
C. The Global Bank loan has an effective rate of 8.30 percent.
D. The National Bank loan has an effective rate of 8.27 percent.
E. The Global Bank loan has an effective rate of 8.51 percent.

47. Conway & Sons had $26,500 in net fixed assets at the beginning of the year. During the year, the company purchased $5,700 in new equipment. It also sold, at a price of $1,000, some old equipment with a book value of $850. The depreciation expense for the year was $4,300. What is the net fixed asset balance at the end of the year?
A. $27,050
B. $26,900
C. $20,800
D. $15,650
E. $31,200

48. A firm is reviewing a project that has an initial cost of $85,000. The project will produce cash inflows, starting with year 1, of $10,000, $15,500, $23,600, $30,100, and finally in year five, $38,700. What is the profitability index if the discount rate is 14 percent?
A. .88
B. .64
C. .95
D. .72
E. 1.06

49. The dividend yield is computed as:
A. (Dt+1  Dt) / Pt.
B. Dt+1 / Pt.
C. (Pt+1 + Dt+1) / Pt
D. Pt+1 / Dt.
E. (Dt+1  Dt) / Pt+1.

50. The amount by which a firm’s tax bill is reduced as a result of the depreciation expense is referred to as the depreciation:
A. opportunity cost.
B. credit.
C. adjustment.
D. erosion.
E. tax shield.

51. An increase in which of the following will increase the future value of a lump sum investment made today assuming that all interest is reinvested? Assume the interest rate is a positive value.
I. interest rate
II. amount of the lump sum
III. frequency of the interest payments
IV. length of the investment period
A. II and IV only
B. II, III, and IV only
C. I, II, and IV only
D. I, II, III, and IV
E. I and III only

52. The control of a corporation ultimately lies with the:
A. chief financial officer.
B. company president.
C. chief executive officer.
D. chairman of the board.
E. company stockholders.

 

53. Stock X has a beta of 1.6 and an expected return of 19 percent. Stock Y has a beta of 1.2 and an expected return of 15.5 percent. What is the risk-free rate if these securities both plot on the security market line?
A. 4.5 percent
B. 4.8 percent
C. 4.2 percent
D. 4.0 percent
E. 5.0 percent

54. The primary market is:
A. the NYSE.
B. the market where all new issues of debt and equity securities are sold to the public.
C. any large stock exchange accessible to the general public for trading either debt or equity securities.
D. a reference to any dealer market.
E. a reference to any auction market.

55. The Bailey Brothers want to issue 20-year, zero coupon bonds that yield 9 percent. What price should it charge for these bonds if the face value is $1,000?
A. $202.64
B. $157.25
C. $194.49
D. $163.70
E. $178.43

56. Wheaton, Inc. pays a constant annual dividend. Last year, the dividend yield was 3.6 percent when the stock was selling for $28 a share. What is the current price of the stock if the current dividend yield is 3.2 percent?
A. $33.70
B. $33.40
C. $32.90
D. $32.60
E. $31.50

 

57. Discounted cash flow analysis is the process of discounting the:
A. nominal rate of return to determine the aftertax rate of return.
B. cost of a project to determine its current value.
C. future cash flows of a project to determine the project’s current value.
D. present value of an investment to determine its future value as of a specified date.
E. rate of return to determine the aftertax cash flow from a project.

 

 

 
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Financial Management

Read the scenario below, and answer the following questions.

You work as a financial analyst at a large automobile corporation that occasionally makes acquisitions of smaller companies that specialize in the production and assembly of small component parts. In order to achieve vertical integration of its newest sports sedan model, the company is evaluating a few manufacturing companies that have experienced strong financial performance in the past few years. These companies would make excellent acquisitions due to the nature and quality of the product and the anticipated ease of transition. You have been tasked to evaluate these companies from a financial perspective and choose one. To do this, you need to brush up on a few concepts by addressing the following topics:

  1. Describe what a crediting rate/score is. Should this be a factor in evaluating companies?
  2. The firm will need to raise funds immediately for the acquisition, and debt will be used. Should the firm borrow on a long-term or short-term basis? Why?
  3. Explain the effect, if any, inflation rates will have on the purchase? How significant is this factor?
  4. Define the relationship between yield curves and the term structure of interest rates.
  5. Explain what would happen to interest rates if a new process was developed that allowed automobiles to run off oil that was formulated based on lemonade? The technology used to convert this liquid to gas would be pricey but well worth it. What impact would this technology have on interest rates?
  6. Discuss what ratios should be used to assess the financial health of the potential acquisition?

Your completed case study must be at least two pages in length, and you must use at least your textbook as a reference. Other references may be used as needed. Any information from a source used must be cited and referenced in APA format.

 
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Case Study 6.1 Structural Adjustments In Masawa -International Business

Please read Case Study 6.1 Structural Adjustments in Masawa pp. 208-211 (Links to an external site.).

Instructions:

Please provide well- written and well-reasoned answers to the following discussion questions. Follow the guidelines in the Case Reflection Paper rubric below.

What would be your position if you were a member of Dr. Sabankwa’s cabinet?

Should Dr. Sabankwa accept the IMF plan as it exists or should he insist on some modification? If modification is needed, what changes should he sug-gest? What arguments can Dr. Sabankwa make to convince IMF officials to agree to these modifications in the structural adjustment plan?

Submission Instructions:
All responses in this discussion forum must be professional, well-reasoned, well-written, and free from profanity.  This discussion assignment should reflect the fact that this is a written product for a graduate professional program.  All responses should be professional, and if you disagree with a submission, keep it professional.

208 Chapter 6 • Supranational Organizations and International Institutions

as a supranational governing body may have peaked in importance. The recent forma- tion of the Pacific Alliance among Chile, Colombia, Mexico, and Peru has the potential of returning Latin America to the “open regionalism” which led to the founding of the Mercosur Accord in 1991. This time, the founding members of the Pacific Alliance are free- market oriented, relatively fast growing economies which have embraced globalization. The Pacific Alliance is trying to resolve the difficulties of the spaghetti bowl of regional trade agreements by agreeing on rules of origin, border procedures, and harmonization of trading rules without WTO involvement.

Questions for Discussion 1. How might the creation of yet another regional alliance threaten the WTO? 2. What does the “spaghetti bowl” of regional trade agreements mean for the notion

of free trade? 3. Should free trade be the goal of international business? 4. What are the potential benefits and pitfalls of a free trade regime with or without

the WTO?

caSe Study 6.1

struCtural adjustMents in MasaWa

Masawa is a small country located in southwestern Africa, with an area of 240,000 square miles and a population of about 60 million. The northern and western parts of the country are hilly terrain, while the southern and eastern areas are plains. Masawa has substantial natural resources: mineral deposits of manganese, copper, and tin in the northern hill areas and large tropical forests in the southeastern parts of the country. The eastern part has most of the cultivated land, and agricultural production, especially cereal crops, is concentrated there. There are some cocoa plantations in the western part of the country; cocoa is an important commercial crop. The main exports of Masawa are copper, tin, and cocoa. Manganese deposits are too small to be commercially viable for export.

The country attained its independence from colonial rule in 1961 and since then has seen a few political upheavals. Emorgue Watiza, a leader of the country’s freedom movement, was the first president. He ruled Masawa for six years before being ousted by the military, which installed General Ramaza, who was assassinated in 1974 and replaced by another military ruler, Colonel Waniki. Colonel Waniki instituted a series of political reforms, and after twenty-one years of power, handed over the

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Case Study 6.1 209

reins of government to Dr. Sabankwa, the winner of the country’s first democratic election. Dr. Sabankwa brought excellent credentials to the presidency. He holds a PhD in political science and government from the University of Paris and had been active in the movement for restoration of democracy in Masawa. He enjoyed the almost total loyalty of his tribe, the Waldesi, which is the largest tribe in the country, constituting 30 percent of the population. Besides the Waldesi, Masawa also has three other major and sixteen minor tribes. The three other major tribes are the Mokoti (18 percent), Lemata (15 percent), and Simoki (11 percent). The remaining 27 percent of the population is made up of members of the smaller tribes, none of which individually constitutes more than 5 percent of the population.

Dr. Sabankwa enjoyed considerable support from the Simoki and several minor tribes at the time of his election. After more than fifteen years in office, however, that support has eroded, and rumblings of discontent have been heard, even from Sabankwa’s own Waldesi tribespeople, especially those living in urban areas. Much of the discontent is clearly the result of the economic difficulties the country is fac- ing, which have led to considerable difficulties for both the urban and rural popula- tions. Reactions, however, tend to be more pronounced in the densely populated and politically conscious urban areas.

Most of Masawa’s economic difficulties began before the election of Dr. Sa- bankwa. The country had little in the way of industrial or technological development when it attained independence, and the annual per capita GNP was $160. Much of the agriculture was conducted along primitive lines and was largely dependent on seasonal rainfall, which tended to be erratic. In the initial years of independence, Masawa’s rulers sought to adopt a centralized planning approach to economic de- velopment, assigning a key role to the government in nearly all aspects of economic activity. The public sector accounts for 90 percent of industrial production, and all key infrastructure projects are run by government agencies. Masawa has a large number of highly paid civil servants who administer the wide range of economic and other controls imposed by the government. Although private enterprise is officially permitted, there are a number of bureaucratic disincentives for entrepreneurship. A typical new venture in the private sector needs separate approvals from thirty-two different government agencies and departments.

As in many other countries of the developing world, the state-owned industrial enterprises of Masawa have had losses for a variety of reasons, including inef- ficient management, overstaffing, administered prices of products, and outmoded technology. The government has guaranteed most of the debt taken on by the enterprises and has had to resort to substantial deficit financing to make good on these obligations.

(continued)

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210 Chapter 6 • Supranational Organizations and International Institutions

Case Study 6.1 (continued)

The government of Masawa has faced a major budget deficit every year for the past eleven years; for several reasons, the deficit has become a permanent feature of the government’s finances. Government expenditures have been rising rapidly in five areas: defense, oil imports, administrative expenses of the government, subsidies to industrial enterprises, and price subsidies for essential consumption items, especially food. On the other side, revenues have been stagnant, principally because of the absence of strong measures to secure better tax compliance by the vast majority of taxpayers. The government has, therefore, resorted to large-scale deficit financing, which has pushed the inflation rate progressively higher every year. In 2011, Masawa experienced 93 percent inflation, and there were indications that this number would increase by another 40 percent in 2012.

Imports have been increasing steadily over the past seven years, while exports are stagnant, because the world market for Masawa’s principal exports continues to be sluggish. The exchange rate of Masawa is overvalued by about 70 percent, and there is a large premium on the black market for foreign currencies. The country has suffered considerable flight of capital as wealthy industrialists lost faith in the political and economic stability of Masawa.

The external debt of Masawa, largely to official creditors, is well above the level considered dangerous for sustaining the debt-service schedule. The country has no access to the international capital market, having defaulted on the amortization of earlier loans, taken primarily by state-owned corporations. Foreign exchange re- serves are at a dangerously low level and are sufficient to finance only two weeks of imports.

Dr. Sabankwa calls a meeting of his cabinet to discuss the question of accept- ing an International Monetary Fund structural adjustment loan in order to tide the country over the immediate problems on the balance of payments front and to im- prove future prospects. The finance minister briefs Dr. Sabankwa and the cabinet ministers on the pertinent issues.

The IMF is willing to extend a $3 billion loan to Masawa under its structural adjustment lending program, but it wants Masawa to draw up a set of concrete economic measures to restructure the economy. Although several measures have been recommended by the IMF, five are the most important:

1. The government should initiate a phased reduction of official subsidies on food.

2. Masawa should devalue the exchange rate by 40 percent. 3. The government should take steps toward privatizing state-owned enter-

prises.

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Case Study 6.1 211

4. The level of imports should be reduced. 5. The government should reduce its administrative expenses by cutting the

government staff and salaries.

While these measures seem sensible and useful, effective implementation of them would create many practical difficulties. First, cutting food subsidies would be an extremely unpopular measure that might spark civil disturbances, especially in the urban areas. Those most affected would be the urban poor, who are already under great economic hardship. Devaluing the exchange rate also has ominous implications. Politically, it might be viewed as a weakening of the economy, pro- viding another reason for opposition groups to attack the government’s handling of the economic situation. Further, the costs of imports would rise and contribute to an increase in the already high inflation rate. Privatization would also be difficult, since there are few people in Masawa with the managerial or technical expertise to take over the operations of these enterprises. Further, there is bound to be strong opposition from the trade unions to any move for privatization.

Reducing the level of imports would be a feasible option, but it would hurt the growth rate considerably, because imports of essential industrial equipment and machinery would have to be curtailed. A very large cut in imports might not even be possible because of the inelastic level of defense and oil imports. Reducing government staffing may create ill feelings in a crucial time.

Dr. Sabankwa fears that these steps, if implemented, would generate political unrest that would lead to the fall of his government. As he mulls over these issues, he wonders whether a compromise solution can be found.

diScuSSioN QueStioNS 1. What would be your position if you were a member of Dr. Sabankwa’s

cabinet? 2. Should Dr. Sabankwa accept the IMF plan as it exists or should he insist on

some modification? If modification is needed, what changes should he sug- gest? What arguments can Dr. Sabankwa make to convince IMF officials to agree to these modifications in the structural adjustment plan?

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212

Chapter 7

Analyzing National Economies

“There is no substitute for knowledge.” —W. Edwards Deming

Chapter ObjeCtives

this chapter will:

• Describe the importance of national economic analysis and identify the major indicators used in this analysis

• Describe the sources of data and research tools that can be incorporated in national economic analysis

• Discuss the results of analysis as inputs to developing an international marketing strategy

While W. Edwards Deming was a noted quality expert, the quote at the beginning of this chapter still serves as an important introductory statement for international business. Whether the aspiring international business is large, midsize, or small, the analysis done before venturing into foreign markets is crucial for success. Sometimes equally important is the level of ongoing analysis that is undertaken once the international venture has com- menced. The analysis of national economies is an ongoing process; the nimble business is one that can respond to changes on the ground in all of its markets of operation. In order to respond in a timely manner, a solid foundation of understanding of the various markets is vital.

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FedEx Office Case Study Analysis Submit Assignment

Preview the document before you begin this exercise. The written submission is an internal report using professional business writing skills. The analysis should be in a business format with clearly identified sections and headings for each of the required evaluation areas as presented by your instructor in class.

SECTION 1 – SITUATION

  • Relevant facts – specify all of the relevant facts associated with the situation as outlined in the case study. Include facts for both the seller (FedEx Office) and the buyer (Global Training Associates). For FedEx Office this includes two parts – background and potential solutions. For Global Training Associates, this includes two parts – background and complete process for producing and shipping materials.
  • Situation Questions – After analyzing the relevant facts, submit four (4) or more Situation Questions which would uncover those facts in the sales call role play.

SECTION 2 – PROBLEMS

  1. Problems Analysis – identify and fully analyze  a minimum of four problems that the seller can solve.
  2. Problem Questions– After fully analyzing the problems, submit four (4) or more Problems Questions which would uncover those problems/needs in the sales call role play.

SECTION 3 – IMPLICATIONS

  1. Analysis of the Implications – specify and fully analyze a minimum of four implications related to the four problems analyzed in the previous section. Implications must be the future, more severe implications that will occur if the problems are not solved.
  2. Implication Questions– After fully analyzing the implications, submit four (4) or more Implication Questions which would uncover those future, more severe implications in the sales call role play.

SECTION 4  – FEDEX OFFICE SOLUTIONS

  • Potential FedEx Office solutions to the Global Training Associates’ problems – present and explain a minimum of four solutions that FedEx Office can offer to solve the Global Training Associates’ problems. Each solution must fully explain how it solves the problem and be supported with specific FedEx Office features.

SECTION 5  – BENEFITS

  1. Benefits of the potential FedEx Office solutions – Identify and fully explain a minimum of four benefits that the Global Training Associates will experience as a result of implementing the FedEx Office’s solutions. Identify the benefiting party – Global Training Associates company, Global Training Associates corporate employees, Global Training Associates trainers, or Global Training Associates clients.
  2. Need-Payoff Questions – After fully presenting the solutions and benefits, submit four (4) or more Need-Payoff Questions which would move the customer towards agreement to the solutions in the sales call role play.

SECTION 6 –  Current Revenue Loss and Quantify Future Revenue Loss

  1. Calculate the total revenue loss in 2019 from the historical revenue (using historical number of seminars and total number of seminars in 2019)
  2. Calculate the potential loss of revenue if: 10% of the core trainers quit and take their portion of the training seminars with them to a competitor.

HELPFUL TIPS

  1. Assumptions – list any assumptions that you make that are not included in the case. .
  2. SPIN Questions –  Do not create your SPIN questions until after you have completed the analysis.

The required file format is Word (.docx) or PDF (.pdf) and the file must be uploaded to this assignment. Do not email the file to your instructor. The file must be uploaded to Canvas to be graded.

FedEx Office Case Study Analysis (FORMAT EXAMPLE FOR REFERENCE ONLY)

Student First and Last Name (update with your name)

MKTG 3010.001 (update for your section)

SECTION 1: SITUATION

I. FedEx Office Relevant Facts

A. Background

As an Account Representative at FedEx Office, my job is to understand the needs, present and future. FedEx Office provides a vast variety of services that range from (continue with your background description)

B. Potential Solutions

1. FedEx Office has the ability to (continue with your presentation of the potential solutions)

II. Global Training Associates Relevant Facts

A. Background

(UPDATE THIS SECTION with your background description. Answer the following questions: What does the company do and what industry do they compete in? How did it start and who is the founder/leader? Where do they operate geographically? What is the product or service they provide? Who are their customers and how many training sessions do they have? What makes them unique? What kind of materials do they produce? How large is the company in terms of territory and products? How many employees do they have? Plus, any other relevant facts.)

B. Process for Producing and Shipping Materials

(UPDATE THIS SECTION with your process description. Answer the following questions: What happens from the first point of contact with a potei9al customer to the final delivery of the product or service? We have provided the first step in the process.)

1. Clients contact Global Training Associates via the Internet, telephone or email.

2. Global Training Associates then______________________________________

3. Global Training Associates then______________________________________

4. Global Training Associates then______________________________________

5. Global Training Associates then______________________________________

III. SPIN Situation Questions (UPDATE WITH YOUR SITUATION QUESTIONS)

A. Situation Question #1

B. Situation Question #2

C. Situation Question #3

D. Situation Question #4

SECTION 2: GLOBAL TRAINING ASSOCIATES PROBLEMS

I. Global Training Associates Problems Analysis

(UPDATE THIS SECTION with your problem analysis. Answer the following questions to develop your analysis: What is specifically happening? Is it part of the production and shipping process? Is it caused by the production or shipping process? Who or what is causing it? Is it related to staffing? Is it related to the training session? How often does it happen? What is the current impact of the problem? Is the problem the direct result of another problem? And any other relevant analysis.)

A. Problem #1 Analysis

B. Problem #2 Analysis

C. Problem #3 Analysis

D. Problem #4 Analysis

II. SPIN Problem Questions (UPDATE WITH YOUR PROBLEM QUESTIONS)

A. Problem Question #1

B. Problem Question #2

C. Problem Question #3

D. Problem Question #4

SECTION 3: IMPLICATIONS TO GLOBAL TRAINING ASSOCIATES

I. Global Training Associates Implications Analysis

(UPDATE THIS SECTION with the future, more severe consequences that will occur if the problems are not solved Think in terms of financial, operations/process, human resources/employees or trainers, customers/trainees, reputation, etc. What is the problem? What is the current impact? What will be the more severe impact in the future if the problem is not solved now? Who or what will it impact? And any other relevant analysis.)

A. Implication #1 Analysis related to Problem #1

B. Implication # 3 Analysis related Problem #3

C. Implication #4 Analysis related to Problem #4

II. SPIN Implication Questions (UPDATE WITH YOUR IMPLICATION QUESTIONS)

A. Implication Question #1 related to Problem #1

B. Implication Question #2 related to Problem #2

C. Implication Question #3 related to Problem #3

D. Implication Question #4 related to Problem #4

SECTION 4: FEDEX OFFICE SOLUTIONS

I. FedEx Office Solutions to Global Training Associates Problems

(UPDATE THIS SECTION by restating the Global Training Associates problem, provide the FedEx Office solution, describe the features and advantages of the FedEx Office solution in detail and demonstrate how it will solve the specific Global Training Associates problem.)

A. FedEx Office Solution #1 related to Global Training Associates Problem #1

B. FedEx Office Solution #2 related to Global Training Associates Problem #2

C. FedEx Office Solution #3 related to Global Training Associates Problem #3

D. FedEx Office Solution #4 related to Global Training Associates Problem #4

SECTION 5: BENEFITS TO GLOBAL TRAINING ASSOCIATES

I. Benefits of the Identified FedEx Office Solutions

(UPDATE THIS SECTION by restating the FedEx Office solution and then continue with an explanation of the benefit in detail referencing who it benefits (Global Training Associates company, Global Training Associates employees, Global Training Associates trainers, Global Training Associates clients, or the trainees at the training session. Remember to demonstrate how the features support the benefit.)

A. Benefit (to Global Training Associates) of FedEx Office Solution #1

B. Benefit (to Global Training Associates) of FedEx Office Solution #2

C. Benefit (to Global Training Associates) of FedEx Office Solution #3

D. Benefit (to Global Training Associates) of FedEx Office Solution #4

III. SPIN Needs-Payoff Questions (UPDATE WITH YOUR Needs-Payoff QUESTIONS)

E. Needs-Payoff Question #1 related to Problem #1

F. Needs-Payoff Question #2 related to Problem #2

G. Needs-Payoff Question #3 related to Problem #3

H. Needs-Payoff Question #4 related to Problem #4

SECTION 6: Current Revenue Loss and Quantify Future Revenue Loss

I. Calculate the total revenue loss in 2019 from the historical revenue (using historical number of seminars and total number of seminars in 2019)

II. Calculate the potential loss of revenue if: 10% of the core trainers quit and take their portion of the training seminars with them to a competitor.

 
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