M&A Case Study

  1. Read case and review the exhibits
    1. Think about the following questions and be prepared to discuss:
      1. Does the merger of Anheuser-Busch and InBev make sense from a strategic point of view? If so, how is value being created?
      2. How much should InBev be willing to pay to acquire all of Anheuser-Busch’s shares? As a base case, please use the projections in case Exhibit 4.
      3. How much should InBev be willing to pay if it were to expect extra revenue synergies of EUR3,000 in 2008, which were expected to grow at 6%?
      4. Perform sensitivity analysis and identify the key factors affecting the price that InBev should pay.
      5. What alternative options does August Busch IV have to respond to InBev’s public bid on June 11, 2008?
      6. Please value Anheuser-Busch as of December 31, 2007. Please note all key assumptions; be prepared to discuss and justify them.

        V6934 Rev. Feb. 23, 2015

         

        This public-sourced case was prepared by Luke Wilmshurst, Case Writer; Mary English, Case Writer; Gerry Yemen, Senior Researcher; Paul Voorhees (MBA ’14); and Yiorgos Allayannis, Professor of Business Administration and Associate Dean for Global Executive MBA. August Busch IV’s thoughts are fictional and information was drawn from public sources. It was written as a basis for class discussion rather than to illustrate effective or ineffective handling of an administrative situation. Copyright  2014 by the University of Virginia Darden School Foundation, Charlottesville, VA. All rights reserved. To order copies, send an e-mail to [email protected]. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of the Darden School Foundation.

         

         

        This Bud’s for Who? The Battle for Anheuser-Busch

         

        August Busch IV, chief executive officer of Anheuser-Busch, sat at his desk in his St. Louis, Missouri, office, and considered the implications of InBev’s hostile bid to buy his company. The Belgium-based InBev had recently displaced Anheuser-Busch to become the largest brewery in the world, and Carlos Brito, InBev’s CEO, had made some early inquiries about buying Anheuser-Busch. After Busch IV rebuffed any idea of a merger of the two companies, Brito responded by making a public bid at $65 per share ($46.3 billion) on June 11, 2008.

        The Budweiser brand and the company’s dominance of the U.S. market were second to none, but these facts were not reflected in the share price, which had been stagnant for several years. As Busch IV considered possible responses to the bid, he needed to determine a fair value for the company. What he really needed was time, but with the threat of a hostile takeover looming, it was one luxury he did not have. Although he wasn’t quite sure how to fend off InBev and preserve his family’s legacy, his first order of business was simple: right now, he could really use a Bud.

        Growth of a Beer Economy

        The development of a formal beer economy could be traced back to European monasteries in the early Middle Ages. Monasteries contributed new brewing techniques and played a key role by operating monastic pubs where beer was sold to the public. When historical events such as the Reformation and French Revolution began to threaten monasteries, the number of commercial breweries increased to fill the void.1 This shift led to an exponential growth in total breweries, which reached a historical peak during the late 19th century.

        National legislation played a major role in shaping patterns of consolidation and cross-border expansion. Since alcohol sales were highly regulated and subject to additional licensing and tariffs, exporting beer to foreign markets was far more complicated and expensive than for products such as carbonated drinks. These regulations affected breweries unevenly. Protectionism helped some companies, such as South African Breweries (SAB), which used near-monopolies to gain considerable scale. In other markets, most notably the United States and England, strict antitrust regulations limited growth opportunities via acquisition, which slowed consolidation and delayed the emergence of national champions. Distribution partnerships were common among major breweries; cross-brewing arrangements created a complex and tangled web of business relationships between nearly all of the major competitors, who were forced to work together for their mutual benefit.

        1 Another historical event that increased public demand for beer was the Great Plague of London (1665–66): beer became preferred for health reasons over water, which was often polluted and could lead to the spread of epidemics.

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        Two main scale economies existed in the brewing sector. The first, and most advantageous, occurred when costs decreased and brewers achieved a minimum efficient scale (MES) of production. The second scale economy occurred during advertising and brand building and was linked to the rise of television, which reached a wide audience cheaply through national ads while opening up new opportunities such as global event sponsorship.2 The question of which scale economy had the greatest impact on the U.S. market was debatable, but the fact that Anheuser-Busch used both more effectively than any other brewer from 1960 onward helped the firm become the largest producer in the United States and possess the highest margins in the industry.

        The explosion in cross-border M&A

        Despite a focus that was predominantly local, in the year 2000, Anheuser-Busch not only ranked as the largest brewer in the world but also led by a significant margin, selling over 75% more beer than the next largest company, Heineken. Strong performance in the U.S. market alone seemed to be enough to make any brewery a global power, as supported by two other American breweries ranking in the top 10 globally, Miller and Coors. Over the next five years, however, a radical change took place as cross-border acquisitions involving four of the top six breweries accelerated global consolidation.

        In 2002, SAB acquired Miller to form SABMiller; the transaction combined two of the top five brewers in the world. Three years later, Coors merged with Molson, a Canadian brewery that had a 41% domestic market share, to create Molson Coors, at the time the fifth-largest brewery in the world. The biggest game changer involved a 2004 merger that combined two national champions from outside the United States, Ambev and Interbrew, to create another new powerhouse, InBev. By 2005, Anheuser-Busch had not only been dethroned as the world’s largest brewer; it had also been surpassed twice by companies that had surged forward on the strength of aggressive M&A strategies. (See Table 1 for 2007 market share data.)

        Anheuser-Busch Family Succession

        Over a span of 150 years, Anheuser-Busch grew from a small brewery to an industrial giant responsible for producing more than half of all beer consumed in the United States. Along the way, the company became an American institution and producer of the world’s leading beer brand: Budweiser, the “king of beers.” Remarkably, this growth occurred organically, without the large-scale mergers and acquisitions most major international breweries used.

        Thanks to a family tradition whereby newborn babies were fed their first drink of Budweiser through an eyedropper, August Busch IV first tasted the prominence Anheuser-Busch would have in his life when he was only a few minutes old. Being heir to such a large business was tremendously fortunate, but it also created significant additional pressures. When Busch IV became CEO in 2006, he did so with the knowledge that his

        2 Victor J. Tremblay and Carol Horton Tremblay, The US Brewing Industry: Data and Economic Analysis, (Boston: Massachusetts Institute of Technology,

        2005), 48.

        Table 1. Top beer producers worldwide in 2007. Company Percentage of market share SABMiller 13.1% InBev 12.8% Heineken 9.3% Anheuser-Busch 8.5% Carlsberg 6.8% Molson Coors 3.3% Modelo 2.9% Other 40.4%

        Data source: Market Share Reporter, vol. 1 (2008), 162.

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        father and grandfather had served in the same position for a collective 50-some years. Their accomplishments would be tough to follow.

        Busch IV’s father had a reputation for being abrasive and he intimidated his senior staff, but he also led the company through its most impressive growth period. His disinterest in markets outside the United States and failure to recognize the strategic value in acquiring foreign breweries gave smaller companies a chance to catch up and eventually surpass Anheuser-Busch. In addition, Busch III had a habit of poisoning the well with his competitors, which made any large-scale merger or collaboration somewhere between unlikely and impossible. Even in partnerships, he was often difficult to deal with and was said to despise win-win situations, only agreeing to deals in which he won and his opponent lost—mergers were out of the question. His obsessive micromanagement and mishandling of the transition that allowed his son to succeed him as CEO were legendary.3

        Before he was named CEO, Busch IV worked in marketing at Anheuser-Busch, where he amassed some impressive accomplishments. He was responsible for many of the company’s most successful advertising campaigns, which often debuted during the Super Bowl, including Budweiser’s popular “Wassup?” and “Frogs” television spots. Yet Busch IV’s transition to the CEO role was far from smooth. Even when Busch III stepped down from his role as CEO, he chose to appoint Patrick Stokes as chief executive, making him the first non– family member CEO in company history. Many saw that move as a deliberate snub and a major vote of nonconfidence in his son. When Busch IV took over in 2006, he was thrown into a major crisis almost immediately.

        Anheuser-Busch Performance

        All of Anheuser-Busch’s beer was sold to independent wholesalers (more than 600 by 2007) who then distributed to retailers. One key to Anheuser-Busch’s success had been its strength in marketing and branding. The company’s advertising and marketing efforts were prolific, but the leverage obtained due to its size enabled it to keep its SG&A expenses around 18% of sales, while smaller brewers often incurred costs of twice that amount. Anheuser-Busch’s flagship product, Budweiser, ranked as the 30th most recognized brand in the world according to Interbrand.4 Maintaining a high profile and a nearly limitless marketing budget had been fundamental parts of the culture at Anheuser-Busch. Spending was not limited to traditional media outlets, and the company had diversified into other businesses—both rarities in the brewing sector. As part of its marketing strategy, Anheuser-Busch increased its public profile through ownership of amusement parks (e.g., Busch Gardens), sports teams (e.g., Major League Baseball’s St. Louis Cardinals), and food product subsidiaries (e.g., Eagle Snacks). Anheuser-Busch also spent more money on sports sponsorship than any other brewer in the United States, often paying extra to lock up exclusive rights to major global sporting events, including the Super Bowl and the World Cup.

        Yet the company’s philosophy of sparing no expense in its efforts to dominate the U.S. market was in direct contrast with how conservative Anheuser-Busch was with respect to international expansion. While other breweries fulfilled global expansion plans through foreign acquisitions, Anheuser-Busch opted for a less capital- intensive approach, using licensing deals to partner with foreign breweries and occasionally taking minority stakes in the business. Here deals were characterized by a desire to make Budweiser into a global brand by finding local partners who could brew and distribute Bud within their regions. The most dramatic example was

        3 Susan Berfield, “Fall of the House of Busch,” Bloomberg Businessweek, June 30, 2011, http://www.businessweek.com/magazine/fall-of-the-house-of-

        busch-07012011.html (accessed Jul. 2, 2013). 4 Interbrand and BusinessWeek, “All Brands Are Not Created Equal: Best Global Brands 2007,”

        http://www.interbrand.com/Libraries/Branding_Studies/Best_Global_Brands_2007.sflb.ashx (accessed Jul. 5, 2013).

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        Anheuser-Busch’s largest deal of the 1990s, in which it purchased 17.7% of Grupo Modelo, including options to increase this position.5 Those options were exercised, and Anheuser-Busch paid $1.63 billion for just over one-half of a company that would be worth $13 billion roughly a decade later. Although the deal enabled Anheuser-Busch to export Budweiser to Mexico, it did not gain the rights to import Modelo brands. As of 2008, Anheuser-Busch owned a majority stake (50.2%) in the company.

        Anheuser-Busch also began doing business in China in 1995, when it established a licensing deal for Budweiser to be brewed locally. This was followed by the purchase of a 5% stake in Tsingtao, which was increased to 27% in 2002. China represented a new global market with numerous possibilities.

        Despite its close-to-home habits, between 1998 and 2003, operating profits at Anheuser-Busch grew on average by 8.5% per year as the firm experienced particularly favorable conditions.6 The number of barrels sold was important for making money, because the higher the net revenue per barrel, the greater the company’s gross profit dollars and gross profit margin. In 2005, Anheuser-Busch sold 148.3 million barrels of beer, earning gross profit of $5,456.2 million on net sales of $15,036 million. The company had introduced more than 30 new products, including fruit-flavored malt beverages, energy drinks, and organic and gluten-free beer.7 This portfolio expansion allowed the firm to continue to introduce new products quickly. That environment changed in 2005, however, when, under Stokes’s leadership, Anheuser-Busch felt the effects of declining sales volumes in the United States and the rising cost of hops and barley necessary to brew beer.8

        One year after Busch IV took over at the end of 2007, an expanded beer portfolio, favorable pricing, and increased demand in the United States for Anheuser-Busch’s high-end beer segment drove sales volumes and revenue up, earning the company gross profits of $5,849.6 million on net sales of $16,685.7 million, an increase of 2% year over year. (Exhibit 1 shows key financial data.) At the same time, international sales increased by a much more robust 6%, albeit off a much lower base. (Exhibit 2 shows data by segment as well as projections. The projections assume growth of Anheuser-Busch as a continued stand-alone entity. They also assume U.S. sales will continue to grow by approximately 2% and that international sales will grow by between 4% and 6%.) Some analysts credited improvements that Busch IV initiated around productivity and lowering costs.9 That success was short lived, however, as consumer preferences changed and growth in the U.S. beer market began to signal a decline. Between 2005 and 2009, the annual average beer growth rate was forecast to be at 1.1%, while wine and spirits were projected to grow at a rate of 3.3% and 2.6%, respectively.10 Given its already significant market share in the United States, coupled with changing preferences and a slowing growth rate, the future of Anheuser-Busch appeared to lie increasingly in international markets.

        InBev

        The most international of the major breweries, InBev was formed after an $11.4 billion merger between Brazil’s AmBev and Belgium’s Interbrew in 2004. Together they held an impressive portfolio of beer brands, including Stella Artois and Hoegaarden from Belgium, Brahma Chopp and Skol from Brazil, Beck’s from Germany, and Labatt Blue and Alexander Keith’s from Canada.

        5 Grupo Modelo’s beer brands included the popular Corona Extra. 6 Robert van Brugge and Peter Choi, Black Book—Anheuser-Busch: Times Are Getting Tougher for the King of Beers, Sanford C. Bernstein & Co., September

        2004, 1. 7 Datamonitor, “Anheuser-Busch Companies, Inc.,” October 20, 2008, 6. 8 “Anheuser-Busch Cos., Inc.,” Mergent’s Dividend Achievers, vol. 2, issue 2, Spring 2005 (Hoboken, NJ: Wiley, 2005), 16. 9 “Anheuser-Busch Cos., Inc.,” Mergent’s Dividend Achievers, vol. 4, issue 4, Fall 2007 (Hoboken, NJ: Wiley, 2007), 14. 10 Datamonitor, “Anheuser-Busch Companies, Inc.,” 9.

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        Interbrew, the aristocrat of the brewing sector, was formed when Belgium’s Piedboeuf-Interbrew merged with Artois in 1988. Not only did the company have bloodlines that linked directly to monastic brewing in the 14th century, but Interbrew had also displayed a keen eye for the future, leading the sector’s first major transatlantic acquisition by acquiring Canada’s Labatt in 1995. After conquering Belgium and Canada, Interbrew then set its sights on England and made two more acquisitions, of Bass and Whitbread, in 2000. The deal left Interbrew with such a strong market position that it was required to sell off assets to comply with British antitrust laws.

        AmBev displayed similar ambition by gaining a 68% share of the Brazilian market and then acquiring competitors in nearby countries to become the largest brewer in South America. The company was led by a group of former investment bankers who entered the industry by buying Brazilian brewery Companhia Cervejeira Brahma (Brahma) in 1989. One decade later, a merger with Companhia Antarctica Paulista (Antarctica) combined Brazil’s two largest breweries to create a South American powerhouse.

        Interbrew and AmBev were an ideal fit in many respects. Their portfolios of beer brands and regional market positions were highly complementary. Furthermore, the two companies shared a common approach to doing business, including strong competencies in M&A deal making and realizing postacquisition value through cost cutting. An example of this reputation for achieving high levels of operating efficiency was when Interbrew acquired Labatt. Even though Labatt held a nearly 50% share of the Canadian market, its shares traded at a discount, in part because of significant nonbrewing assets, including ownership of sports franchises such as Major League Baseball’s Toronto Blue Jays. Shortly after the deal closed, Interbrew sold Labatt’s noncore assets, which not only boosted the company’s valuation but also freed up cash to help finance the transaction. The new company, InBev, seemed to operate with a distinctly European sensibility—and indeed, Interbrew CEO John Brock was chosen to lead InBev, and corporate headquarters were established in Leuven, Belgium. Within one year, however, Brock was ousted and former AmBev chief executive Carlos Brito took over as the new CEO of InBev. After this transition, Brito focused his attention on a new objective: the lucrative U.S. market, which had been a conspicuous gap in InBev’s global portfolio. Given InBev’s interest in regional expansion and acquiring strong brands, Anheuser-Busch seemed an ideal target. Brito made little effort to hide his interest, publicly stating his admiration for Budweiser, which he referred to as “the great America in a bottle.”11

        Interestingly, this was not the first time a merger of the two breweries had been discussed. In the early 1990s, Anheuser-Busch explored forming a partnership with a Brazilian brewery and held discussions with Brahma and Antarctica before deciding in 1994 to purchase a small stake in Antarctica, which would become a part of AmBev five years later and InBev five years after that. A second approach was made around the time of the AmBev deal, when Brahma chair and CEO Marcel Telles had proposed an even more ambitious deal— to merge the two Brazilian breweries with Anheuser-Busch, dominate the Americas, and “form the Coca-Cola of beer.” A smaller deal was finally struck in 2006, when Brito and Busch IV agreed to a joint-venture partnership. Although the terms seemed friendly enough, the partnership gave InBev team members an inside look at Anheuser-Busch and helped them better understand just how much room there was for improvement through strategic divestments and more efficient operations. Like Labatt, Anheuser-Busch had significant noncore assets in its entertainment and packaging businesses, which could likely be sold off to help finance any transaction. Another option for InBev would be to dispose of Anheuser-Busch’s 50.2% Modelo stake.

        11 “InBev Brewing up Plans to Bring Bud to the World,” Economic Times, July 20, 2008, http://articles.economictimes.indiatimes.com/2008-07-

        20/news/27730341_1_inbev-budweiser-carlos-brito (accessed May 21, 2013).

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        The Bid for Bud

        After several months of rumor and innuendo and a meeting between the two companies’ CEOs, InBev made an official offer to purchase Anheuser-Busch on June 11, 2008. Since the beginning of InBev’s hinted interest in the company on May 22, Anheuser-Busch’s stock price (at $53 per share) had started to soar. InBev said that its long-term plan for Anheuser-Busch was to continue to run its U.S.-based breweries; keep St. Louis, Missouri, as North American headquarters; add Anheuser-Busch to InBev’s name; and offer several current Anheuser-Busch board members seats on the combined firm’s board.12 Brito sent Busch IV a letter outlining intentions—excerpts included:13

        We believe that the best way to achieve this transformational combination for all constituents, including Anheuser-Busch’s shareholders, is an all-cash acquisition of Anheuser-Busch by InBev. InBev is prepared to pay $65 per share14 in cash for all of the outstanding share of Anheuser-Busch. A price of $65 per share would deliver to your shareholders an immediate cash premium of 35% over the 30-day average share price prior to recent market speculation and 18% over the previous all-time high achieved in October 2002.

        Together we would be the leader in the industry and one of the top five consumer products companies globally, with pro forma 2007 beer volumes of 460 million hectoliters, net sales and EBITDA of $36.4 billion and $10.7 billion, respectively.

        Busch IV had responded to InBev’s initial advances with assurances that he wasn’t interested in a merger. The hostile bid now placed Busch in a bind, because the market’s reaction to it reflected more of an increase in stock value than Anheuser-Busch management had been able to achieve in seven years. (See Exhibit 3 for stock price chart.) To an external investor, it was a good deal. And when compared to recent past performance and the fact that Anheuser-Busch’s shares had not surpassed the $60-per-share peak value for some time, it would certainly be attractive to shareholders. Busch IV felt strongly, however, that the current bid of $65 was too low. Food and beverage deals in the United States over the past few years had averaged around 11× EV/EBITDA but had gone as high as 14×. Busch IV felt that the company’s prospects were anything but average. Heineken had recently completed an acquisition of a “mature asset” for 11.9× EV/EBITDA.

        Some on Wall Street believed that the firm had put itself in an almost defenseless position. “[Anheuser- Busch] made big missteps, but it made them two years ago when they declassified the board,” one analyst said. “Once [they] did that, they were always a sitting duck.”15 In addition to the board action, the firm had let its poison pill expire in 2004.16 If the provision were still in play, or reinstated, it would have stopped any hostile bid from buying more than 20% of Anheuser-Busch’s stock.17 Furthermore, the Busch family likely would have been unable to play much of a role in opposing the bid because it owned less than 4% of the shares.18

        Despite those issues, Busch IV believed he might have room to decline the offer. The company had recently told “the Street” that it expected significant cost savings from both a decline in capital expenditures (CAPEX)

        12 Jeremiah McWilliams, “InBev Makes Its Play for Bud $46.3 Billion Bid,” St. Louis Post-Dispatch, June 12, 2008, A1, via Factiva (accessed May 21,

        2013); and Jessica Hall and Martinne Geller, “InBev Played Smart to Win Defenseless Anheuser,” Reuters, July 14, 2008, via Factiva (accessed May 21, 2013).

        13 Andrew Ross Sorkin, “InBev’s Offer for Anheuser-Busch: The Letter,” New York Times DealBook (blog), June 11, 2008, http://dealbook.nytimes.com/2008/06/11/inbevs-offer-for-anheuser-busch-the-letter (accessed Jul. 5, 2013).

        14 The $65-per-share bid included Anheuser-Busch’s 50.2% ownership of Grupo Modelo SAB. 15 Hall and Geller. A declassified board is one in which all the directors are elected at the same time and therefore all come up for reelection at the same

        time. 16 Boards of directors often use a tactic called a poison pill, which makes a firm’s stock too expensive to be attractive to purchase. 17 McWilliams. 18 Jonathan Sibun, “Who Will Bottle It First in the Battle for Anheuser?,” Sunday Telegraph, June 1, 2008, via Factiva (accessed May 21, 2013).

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        and expectations for margin improvement. Whereas recently, CAPEX had been running at just over 5% of sales, the company anticipated a decline in the 3%-to-4% range over the next several years. Likewise, Anheuser- Busch had experienced a meaningful increase in cost of goods over the past few years as a result of a surge in commodity costs, specifically hops and barley. Increases in energy prices hadn’t helped margins either. Despite expectations for these costs to continue to rise slightly in 2008, Busch IV felt the company was getting a better handle on things and, anticipating a better product pricing environment, felt it should begin to see margin improvement in 2009 and beyond. (See Exhibit 4 for operating and financial projections, including some synergies Busch IV identified from a reduction in CAPEX.)

        InBev would need to take on a significant amount of leverage to make the all-cash deal, and Anheuser- Busch could make it more difficult for InBev to pursue this acquisition if it required InBev to pay a lot more than originally planned. If Anheuser-Busch instituted a change in management philosophy, making cuts in staff and expenses—or divesting some assets—it might send a signal to the market that Anheuser-Busch was willing and able to manage operations in a more efficient and profitable manner. In a way, this would be stealing a page from the InBev playbook. If the margin improvements Anheuser-Busch outlined were realized, earnings- per-share growth would show significant improvement over the next several years, likely having a knock-on effect on valuation. Anheuser-Busch could also continue to accelerate its share repurchase program. Still, the bottom line was that domestic sales were growing at only about 2% per year and international growth was expected to be somewhere in the 5%-to-6% area.

        Busch IV and the Future

        Time may have been short, but there were still alternative strategies, such as seeking out a white knight.19 One of the firms whose name was tossed around in speculation was Diageo20—an alcoholic beverage company headquartered in London, England, and a major global spirits, beer, and wine producer. A combined Diageo Anheuser-Busch would provide Diageo 10% of the global beer market, synergies related to the separate distribution of beer and spirits, and increased access to the U.S. market.21 Another option would be to mount a Pac-Man defense in the form of a counterbid to acquire InBev. Lastly, Busch IV could try to make the acquisition more difficult for InBev by itself acquiring another brewery. If done properly, and quickly enough, this would effectively force InBev to acquire two major breweries at the same time, making financing even more difficult for InBev to secure. This option would require closing a deal fast enough to thwart InBev’s bid. On the other hand, Anheuser-Busch had significant stakes in two targets that might fit the criteria—Grupo Modelo and Tsingtao. As Busch IV weighed the pros and cons of each option, he realized that a number as high as possible representing his company’s value would be among the first line items to prepare.

        19 A white knight is a friendly potential acquirer who treats its target corporation favorably by offering a fair price and often retaining the acquired

        company’s board of directors. 20 Paul Murphy, “A White Knight for Anheuser?,” FTAlphaville, May 27, 2008, http://ftalphaville.ft.com/2008/05/27/13319/a-white-knight-for-

        anheuser (accessed Jul. 2, 2013). 21 Murphy.

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        Exhibit 1

        This Bud’s for Who? The Battle for Anheuser-Busch

        Anheuser-Busch Key Financials, 2004–2007

         

        (1) EBITDA is calculated as pretax income plus depreciation and amortization expense, plus net interest cost (interest expense less capitalized interest), plus equity income on a pretax basis (equity income divided by the reciprocal of the effective tax rate).

        (2) Return on capital employed is computed as net income before after-tax interest expense divided by average net

        investment. Net investment is defined as total assets less nondebt current liabilities.

        Data source: Anheuser-Busch annual reports, 2006–2007.

        Year ended Dec. 31 (in millions, except where noted) 2004 2005 2006 2007

        Barrels of beer sold: U.S. 103.0 101.1 102.3 104.4 International 13.8 20.8 22.7 24.0      Worldwide Anheuser‐Busch Brands 116.8 121.9 125.0 128.4 Equity Partner Brands 19.3 26.4 31.6 33.2 Total  Brands 136.1 148.3 156.6 161.6

        Gross sales 17,160$        17,254$        17,957.8$     18,988.7$     Excise taxes 2,240.7$       2,303.0$       Net sales 14,934$        15,036$        15,717.1$     16,685.7$     Gross profit 5,951.7$       5,456.2$       5,552.1$       5,849.6$            As a percentage of net sales 39.9% 36.3% 35.3% 35.1% Operating income 3,361.0$       2,621.0$       2,719.6$       2,894.0$            As a percentage of net sales 22.5% 17.4% 17.3% 17.3% Equity income, net of tax 404$             498$             588.8$          662.4$          Net income 2,119$          1,744$          1,965.2$       2,115.3$       Diluted earnings per share 2.62$            2.23$            2.5$              2.8$              Diluted weighted average shares outstanding 808.5 780.6 777 757.1

        Operating cash flow before the change in working capital 3,121.9$       2,677.5$       2,520.6$       2,963.1$       Common dividends paid 742.8$          800.8$          871.6$          932.4$               Per share (in dol lars ) 0.93$            1.03$            1.13$            1.25$            Earnings before interest, income taxes, depreciation      and amortization (EBITDA)(1) 4,997.4$       4,419.0$       4,672.5$       4,989.9$       Return on shareholders equity 83.3% 61.2% 51.6% 59.7% Return on capital employed(2) 18.4% 14.7% 15.6% 16.6%

        Total assets 16,173.4$     16,555.0$     16,377.2$     17,155.0$     Debt 8,278.6$       7,972.1$       7,653.5$       9,140.3$       Capital expenditures 1,089.6$       1,136.7$       812.5$          870.0$          Depreciation and amortization 932.7$          979.0$          988.7$          996.2$          Number of full‐time employees 31,435 31,485 30,183 30,849 Number of registered common shareholders 54,654 53,573 51,888 49,732 Closing stock price 50.7$            43.0$            49.2$            52.3$            Income before Income taxes 2,812$          2,057$          2,277$          2,423$

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

         

         

        Page 9 UV6934

        Exhibit 2

        This Bud’s for Who? The Battle for Anheuser-Busch

        Anheuser-Busch Business Segments, 2007

        Data source: Anheuser-Busch annual report, 2007, 63.

        Selected Financial Information for Anheuser-Busch, 2007–2009

         

        Note: Figures above do not provide for income taxes or capital expenditures. Sales are expressed in dollars and euros, respectively. Data sources: Anheuser-Busch annual report, 2009, and case writer estimates.

        2007A 2008E 2009P

        Barrels of Beer (millions)

        Domestic  104.4 106.5 108.6 International 24.0 25.2 26.7   Total Barrels 128.4 131.7 135.3

        Sales (millions)

        U.S. ($) 15,191 16,589 17,418 International (euros) 2,601 2,706 2,815

        Excise Tax 2,303 2,393 2,512

        Cost of Goods Sold ($) 10,837 11,334 11,570 Marketing, General and Admin ($) 2,982 3,158 3,316

        Depreciation 996 997 1,047

        Increase in Net working Capital ($) (24) 40 50

        US International Corporate & Total  US Intl 2007 Beer Beer Packaging Entertainment Eliminations Consolidated Beer share share

        Income Statement Information Gross sales 14,158.7$         1,351.70 2,632.80 1,272.70 ‐427.2 18,988.7$         15,510.4 91.3% 8.7% Net sales ‐ intersegment 3.2$                   0.6 931.9 — ‐935.7 Net sales ‐ external 12,106.1$         1,097.50 1,700.90 1,272.70 508.5 16,685.7$         Depreciation and amortization 749.0$               49.8 68.9 103 25.5 996.2$               Income before income taxes 2,784.0$           93.3 175.8 262.7 ‐893.1 2,422.7$           Equity income, net of tax 2.3$                   660.1 — — — 662.4$               Net income 1,728.4$           717.9 109 162.9 ‐602.9 2,115.3$           2,446.3 70.7% 29.3%

        Balance Sheet Information Total assets 8,142.0$           5,880.80 772.6 1,548.30 811.3 17,155.0$         14,022.8 58.1% 41.9% Equity method investments 93.9$                 3,925.60 — — — 4,019.5$           Goodwill 21.2$                 1,343.30 21.9 288.3 — 1,674.7$           Foreign‐located fixed assets 4.5$                   544.4 548.9$               Capital expenditures 554.4$               59.2 72.4 169.4 14.6 870.0$

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

         

         

        Page 10 UV6934

        Exhibit 3

        This Bud’s for Who? The Battle for Anheuser-Busch

        Anheuser-Busch Adjusted Stock Price, 1998–2008

         

        Month  Adjusted Stock Price  Jan‐03  49.43  Jun‐03  52.99  Jan‐04  52.44  Jun‐04  53.87  Jan‐07  49.22  Jun‐07  54.01  Jan‐08  51.63  Jun‐08  57.78

         

        Note: Prices prior to 9/18/2000 adjusted due to stock spilt. Data sources: ChicagoBooth CRSP Historical Indexes, http://www.crsp.com/products/research-products/crsp-historical-indexes (accessed Sep. 5, 2014).

        $0

        $10

        $20

        $30

        $40

        $50

        $60

        $70

        $80

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

         

         

        Page 11 UV6934

        Exhibit 4

        This Bud’s for Who? The Battle for Anheuser-Busch

        Operating and Financial Projections Associated with Operating Efficiencies

        (1) Pretax equity income is calculated as equity income divided by the reciprocal of the tax rate. This income is related to AB’s investment in

        Grupo Modelo and should be added back to AB’s stand-alone free cash flow for valuation purposes. Note: Analysts estimated WACC at 8.4% (William Pecoriello and Brett Cooper, “Anheuser-Busch Cos.,” Morgan Stanley, June 27, 2008, 3). Data sources: Anheuser-Busch annual reports, 2006–2007, and case writer estimates.

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

         

         

        Page 12 UV6934

        Exhibit 5

        This Bud’s for Who? The Battle for Anheuser-Busch

        Selected Exchange Rates, 2003–2008

        Quarterly Period    USD/EUR   Jul. 1, 2003–Sep. 30, 2003    0.8878    Oct. 1, 2003–Dec. 31, 2003    0.8404    Jan. 1, 2004–Mar. 31, 2004    0.8006    Apr. 1, 2004–Jun. 30, 2004    0.8296    Jul. 1, 2004–Sep. 30, 2004    0.8178    Oct. 1, 2004–Dec. 31, 2004    0.7716    Jan. 1, 2005–Mar. 31, 2005    0.7621    Apr. 1, 2005–Jun. 30, 2005    0.7938    Jul. 1, 2005–Sep. 30, 2005    0.8195    Oct. 1, 2005–Dec. 31, 2005    0.8407    Jan. 1, 2006–Mar. 31, 2006    0.8316    Apr. 1, 2006–Jun. 30, 2006    0.7962    Jul. 1, 2006–Sep. 30, 2006    0.7843    Oct. 1, 2006–Dec. 31, 2006    0.7758    Jan. 1, 2007–Mar. 31, 2007    0.7632    Apr. 1, 2007–Jun. 30, 2007    0.7417    Jul. 1, 2007–Sep. 30, 2007    0.7278    Oct. 1, 2007–Dec. 31, 2007    0.6905    Jan. 1, 2008–Mar. 31, 2008    0.6681

         

        Data source: OANDA Historical Exchange Rates, http://www.oanda.com/currency/historical-rates (accessed Jul. 8, 2013).

         

        $(0.05)  $0.10  $0.25  $0.40  $0.55  $0.70  $0.85  $1.00 USD/EUR

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

         

         

        Page 13 UV6934

        Exhibit 6

        This Bud’s for Who? The Battle for Anheuser-Busch

        Selected Capital Market Information, December 2007

        Selected interest rates  Euro Zone  (euros)* USD($)

        Domestic government bonds (long term)  4.38% 4.43%  3‐month treasury bill rate    3.37%

        Spot rate of euro, end of 2007    $1.47

        Inflation rates: yearly, 2002–2007

        2002    1.6% 2003    2.3% 2004    2.7% 2005    3.4% 2006    3.2% 2007    2.8%

        * euro-area 10-year government benchmark bond yield Data sources: U.S. Treasury Department, European Central Bank, and U.S. Inflation Calculator.

        For the exclusive use of G. L, 2020.

        This document is authorized for use only by G L in M&A Spring 2020 taught by TIBOR TOTH, Brandeis University from Jan 2020 to Jul 2020.

 
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Marketing Db 1

This assignment has 3 parts.

  1. Review the Terminal Course Objectives, accessed by clicking on the “Course Information” tab at the top of your screen, scrolling down to the “Course Objectives” and then selecting View class objectives. How will accomplishing these objectives support your success in management? What risks or challenges might a manager encounter if they have not mastered these objectives? Explain.
  2. Societal marketing is on the rise, as more companies consider the value proposition of their image beyond just the features and benefits of a product or service. Societal marketing takes into account issues such as the environment, fair trade, and the overall betterment of society. Select a company that exemplifies giving back to the communities in which it operates. Visit its corporate Web site to find out as much as possible about its contributions to society.
  3. Choose a product which you would like to improve upon; determine its current position in the life cycle. Find current two industry leaders related to this product and share each mission statement available from each of their websites.

Objectives-

Analyze marketing decision support systems and their impact upon marketing management systems.

Describe the key factors, such as demographic, economic, natural, technological, political, and cultural developments, that affect marketing strategies.

Assess the major influences in current consumer and organizational buying decisions.

Analyze the appropriate marketing strategies to apply at each stage of the product life cycle.

Interpret the challenges a company faces in developing new products in today’s global economy.

Construct a strategic marketing plan.

 
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MBA Finance

Question 1

Quest Financial services balance sheets report $200 million in total debt, $100 million in short-term investments, and $30 million in preferred stock. Quest has 10 million shares of common stock outstanding. A financial analyst estimated that Quest’s value of operations is $1000 million. What is the analyst’s estimate of the intrinsic stock price per share?

Question 2

Lincoln Incorporated is expected to pay a $4.5 per share dividend at the end of this year (i.e., D1 = $4.50). The dividend is expected to grow at a constant rate of 5% a year. The required rate of return on the stock is, rs, is 12%. What is the estimated value per share of Boehm stock?

Question 3

Assume that the average firm in Masters Corporation’s industry is expected to grow at a constant rate of 3% and that its dividend yield is 5%. Masters is about as risky as the average firm in the industry and just paid a dividend (D0) of $2.5. Analysts expect that the growth rate of dividends will be 25% during the first year (g0,1 = 25%) and 10% during the second year (g1,2 = 10%). After Year 2, dividend growth will be constant at 5%. What is the required rate of return on Masters’s stock? What is the estimated intrinsic per share?

Question 4

Several years ago, Macro Riders issued preferred stock with a stated annual dividend of 5% of its $600 par value. Preferred stock of this type currently yields 10%. Assume dividends are paid annually.

i)What is the estimated value of Macro’s preferred stock?

ii)Suppose interest rate levels have risen to the point where the preferred stock now yields 14%. What would be the new estimated value of Macro’s preferred stock?

 

 

Note : 

Submit your answers in a Word document.

Should be 0% Plagiarism APA Format. Minimum atleast 2 to 3 papers 

Plagiarism Report is required.

If you reviewed any definition from the sources add the reference as well

 
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Leading Organizations & People _Graduate Level

Course Resource

Print

** Conducting Research on Your Organization

If at any point in this project you find yourself wanting information about your organization that is not publicly available, it is important to discuss the situation and your proposed solution with your professor. Your professor will help you explore the best approach for your particular organization and situation. One possible outcome of this discussion may be an agreement to make some minor modifications to the project report. Modifications must be approved by your professor.

In most cases, you will want to discuss your project with your employer and explain that you are completing this organizational profile as one requirement for your MBA. You should explain that this assignment does not require you to disclose any proprietary or sensitive information about the organization. Our experience is that managers are generally happy to support their employees and also look forward to benefiting from the results of projects like this one.

You will likely want to begin by reviewing annual reports and other publicly available information. You will have other opportunities in this program to apply what you are learning to your organization, and it is therefore important that you take care in planning and implementing your research for this project and in communicating about it with others.

 

**Creating an Organizational Fact Sheet

Fact sheets vary depending upon the organization and intended audience. For the purposes of this project, your fact sheet should be a one-page overview of important information any new or prospective employee or board member would find helpful. You should adapt the fact sheet you create to fit your specific organization.

Organizations in the nonprofit sector use varyinglanguage and approaches to share similar important types of information. To see an example, you can look for the Facts section or About section on the website of the American Red Cross or United Way.

If you scan the Internet for organizational fact sheets, you will find many different templates and examples. You will also find that different types of organizations use different labels for the areas on their websites where they share information. Corporations sometimes use an About page to share information of general interest to all stakeholders and then create a one-page fact sheet targeted primarily at investors. To see examples, search the corporate website of companies like Exxon Mobil or IBM.

Those who work in large government departments may find many different fact sheets. For example , if you search the About section one the US State Department website, you will probably find yourself on a page intended as a starting place for people interested in a career. If you work for a small or new business that does not yet have a fact sheet, you might find the toolkit for small- and medium-size enterprises on the International Monetary Fund’s website helpful.

Fact sheets typically provide information that can be independently verified (i.e., facts), while About pages convey something about the organization’s intended purpose and areas of focus. In it’s simpliest form, a fact sheet focuses primarily on presenting key facts about the organization, but it might also link to the organization’s mission, vision, values, and strategy.

Below are examples of information you may wish to include in a one-page fact sheet:

· name of organization

· location

· when organization was created

· legal status

· focus

· purpose, products, or services

· size (i.e., number of employees)

· leadership (i.e., CEO and members of the executive leadership team)

· mission and vision

· other important facts appropriate for your organization

 

 

Legal Forms of Organization

An organization may operate in one of several sectors, which determines its legal form of organization. The following questions can help clarify what legal form of organization a company or initiative has.

Which sector is your organization operating in: private, public (i.e., government), or nonprofit?

· If private, review Law in Business (Varner, 2007), located in the Resources section below, to determine which of the following best describes your organization:

· proprietorship

· partnership

· corporation

· If public (government), which of the following best describes your organization:

· federal

· state

· local

· If a nonprofit organization see A Nonprofit Organization (Dicke, 2011), located in the Resources section below. This article provides some general information about the sector and can help you determine its tax status. Many organizations will likely qualify as a 501(c)(3), which is the most common type of nonprofit. If you have an interest in learning more, you might want to explore some of the websites that provide useful information about this sector. One example is the Urban Institute’s National Center for Charitable Statistics (NCCS), which provides information and research about the sector. Another potentially useful resource is the Charity Navigator, which helps contributors understand the different types of 501(c) organizations and their status for tax purposes. Of course, another very useful source is the IRS website. If, for example, you work for a trade or professional association—a 501(c)(6)—you could search the IRS site for the term business leagues.

 

Stakeholders

There are many individuals and groups who have a stake in what an organization does and in how well it does it. Stakeholder theory proposes that organizational performance relies on recognition and inclusion of key stakeholders in the organization’s major decisions. The need to manage stakeholders effectively is an important responsibility and potential challenge for leaders and managers (Fassin, 2012; Loi, 2016).

Read the article Stakeholder located in the resources section below for more about what a stakeholder is and why this is important to recognize all stakeholders.

References

Fassin, Y. (2012). Stakeholder management, reciprocity and stakeholder responsibility. Journal of Business Ethics, 109(1), 83–96. doi:10.1007/s10551-012-1381-8

Loi, T. H. (2016). Stakeholder management: A case of its related capability and performance. Management Decision, 54(1), 148–173. doi:10.1108/MD-06-2015-0244

 

Mission, Vision, Values, and Goals

Mission and vision both relate to an organization’s purpose and are typically communicated in some written form. Mission and vision are statements from the organization that answer questions about who the organization is, what it values, and where it’s going. A study by the consulting firm Bain and Company reports that 90 percent of the 500 firms surveyed issue some form of mission and vision statements (Bart & Baetz, 1998). Moreover, firms with a clearly communicated, widely understood, and collectively shared mission and vision have been shown to perform better than those without them, with the caveat that these statements related to effectiveness only when strategy, goals, and objectives were aligned with them as well (Bart, Bontis, & Taggar, 2001).

A mission statement communicates the organization’s reason for being, and details how it aims to serve its key stakeholders. Customers, employees, and investors are the stakeholders most often emphasized, but other stakeholders, like government or communities (relating to social or environmental impact), can also be discussed. Mission statements are often longer than vision statements. Sometimes, mission statements also include a summation of the firm’s values, or beliefs in which the organization is emotionally invested. The Starbucks mission statement, for example, has described four guiding principles that also communicate the organization’s values (Starbucks, n.d.):

· creating a culture of warmth and belonging, where everyone is welcome.

· acting with courage, challenging the status quo and finding new ways to grow our company and each other.

· being present, connecting with transparency, dignity and respect.

· delivering our very best in all we do, holding ourselves accountable for results.

A vision statement, in contrast, is a future-oriented declaration of the organization’s purpose and aspirations. The mission statement lays out the organization’s “purpose for being,” and the vision statement then says, “based on that purpose, this is what we want to become.” Strategy should be directly based on the organization’s vision, since the strategy is intended to achieve the vision and thereby satisfy the organization’s mission. Typically, vision statements are brief. Sometimes the vision statement is also captured in a short tag line, such as Toyota’s “Let’s Go Places” statement that appears in most communications to customers, suppliers, and employees. Similarly, Wal-Mart’s tag-line version of its vision statement is “Save money. Live better.”

Any casual tour of business or organization websites will expose you to the range of forms that mission and vision statements can take. To reiterate, mission statements are longer than vision statements, often because they convey the organization’s core values. Mission statements answer the questions, Who are we? and What does our organization value? Vision statements typically take the form of relatively brief, future-oriented statements and answer the question, Where is this organization going? Increasingly, organizations also add a values statement, which either reaffirms or states outright the organization’s values that might not be evident in the mission or vision statements.

Roles Played by Mission and Vision

Mission and vision statements play three critical roles: (1) communicate the purpose of the organization to stakeholders, (2) inform strategy development, and (3) develop the measurable goals and objectives by which to gauge the success of the organization’s strategy. These interdependent, cascading roles, and the relationships among them, are summarized in the figure below.

Key Roles of Mission and Vision

First, mission and vision provide a vehicle for communicating an organization’s purpose and values to all key stakeholders. Stakeholders are those key parties who have some influence over the organization or stake in its future, including employees, customers, investors, suppliers, and institutions such as governments. Typically, these statements are widely circulated and discussed often so that their meaning is broadly understood, shared, and internalized. The better employees understand an organization’s purpose, through its mission and vision, the more able they will be to understand the strategy and its implementation.

Second, mission and vision create a target for strategy development. One criterion of a good strategy is how well it helps the firm achieve its mission and vision. To better understand the relationship among mission, vision, and strategy, it is sometimes helpful to visualize them collectively as a funnel. At the broadest part of the funnel, you find the inputs into the mission statement. Toward the narrower part of the funnel, you find the vision statement, which has distilled the mission in a way that it can guide the development of strategy. In the narrowest part of the funnel, you find the strategy—it is clear and explicit about what the firm will do, and not do, to achieve the vision.

Vision statements also provide a bridge between the mission and the strategy. In that sense, the best vision statements create a tension and restlessness with regard to the status quo. They foster a spirit of continuous innovation and improvement. London Business School professors Gary Hamel and C. K. Prahalad (1993) describe this tense relationship between vision and strategy as stretch and ambition. Indeed, in a study of CNN, British Airways, and Sony, they found that these firms displaced competitors with stronger reputations and deeper pockets through their ambition to stretch their organizations in more innovative ways.

Four arrows indicating a chain of influence. The first arrow contains the words: Mission Statement, Who we are, What we value. This points to points to Vision Statement, what we want to become, which points to Strategy, How we will achieve our vision, and finally Goals and Objectives, How we gauge our defree of success. Mission and vision have small arrows pointing towards Communicating purpose to stakeholders.

Mission, Vision, Strategy, Goals and Objectives for Stakeholders

Third, mission and vision provide a high-level guide, and the strategy provides a specific guide to the goals and objectives showing success or failure of the strategy and satisfaction of the larger set of objectives stated in the mission. In the cases of both Starbucks and Toyota, you would expect to see profitability goals, in addition to metrics on customer and employee satisfaction, and social and environmental responsibility.

Conclusion

Mission and vision both relate to an organization’s purpose and aspirations, and are typically communicated in some form of brief written statements. A mission statement communicates the organization’s reason for being and how it aspires to serve its key stakeholders. The vision statement is a narrower, future-oriented declaration of the organization’s purpose and aspirations. Together, mission and vision guide strategy development, help communicate the organization’s purpose to stakeholders, and inform the goals and objectives set to determine whether the strategy is on track.

References

Bart, C. K., & Baetz, M. C. (1998). The relationship between mission statements and firm performance: An exploratory study. Journal of Management Studies, 35, 823–853.

Bart, C. K., Bontis, N., & Taggar, S. (2001). A model of the impact of mission statements on firm performance. Management Decision, 39(1), 19–35.

Hamel, G., & Prahalad, C. K. (1993, March–April). Strategy as stretch and leverage. Harvard Business Review, 75–84.

Starbucks. (n.d.) Our mission. Retrieved from https://www.starbucks.com/about-us/company-information/mission-statement

 

 

Mission

An organization should have a clearly defined mission that guides decisions and (along with an organizational vision) future directions. While organizations’ missions are typically stable, changes in scope and sometimes even purpose do occur. Sometimes these changes are intentional, and the rationale is easy to discover. but sometimes this is not the case. A common occurrence known as mission creep can happen when an organization’s scope expands, often incrementally, in a direction that was not originally intended. You will also see changes in mission caused by market expansion or contraction, mergers and acquisitions, innovation, changing societal needs, and so on.

Another common occurrence, known as mission proliferation, can happen when different parts of the organization articulate and publish independent missions, often to help inspire and direct those working in subunits. In theory, each subunit mission statement should align with and support the organization’s mission, but this is not always the case and deviations from the organization’s mission may contribute to confusion. This outcome may be especially true in organizations that are large and complex, or in ones where decision making is decentralized.

An organization’s mission may be found in a formal published statement or explained verbally be the CEO or another senior leader. Public sector organizations sometimes have two organizational mission statements—an official version that is long and detailed, and an abbreviated version used for public dissemination. A mission can change over time, and it can be instructive to examine the process used the bring about that change. It is also useful to ask whether there is evidence an organization’s mission is having a positive impact on its performance.

 

Deducing a Mission

You may find your organization does not have a formal written mission statement. Alternatively, you might find there is such a statement, but that it does not seem to reflect what your organization is doing.

As Cavanagh (2008) suggests in the article you just read about missions and mission statements, if you find one of these situations applies to you, try to deduce the mission by answering the following questions:

· Who are we as an organization?

· What do we do?

· Why do we do it?

· What should we be doing?

· What do we stand for?

Once you have decided what your organization’s mission is, you will then want to verify your conclusions to ensure what you include in your report is as accurate as possible:

· Is there evidence that the majority of the organization’s resources are committed to the purpose you have identified?

· Is there evidence that key organizational stakeholders know what the organization’s purpose is?

· Is there evidence these stakeholders agree on the organization’s purpose?

· Do the organization’s leaders speak about this purpose?

References

Cavanagh, G. (2008). Missions and mission statements. In R. W. Kolb (Ed.), Encyclopedia of business ethics and society. doi: 10.4135/9781412956260.n523. Retrieved from (http://sk.sagepub.com.ezproxy.umgc.edu/reference/ethics/n523.xml)

 

Goal Setting

You may find your organization has a set of major, strategic goals designed to help ensure that its mission and vision for the future are accomplished. These goals are sometimes clearly articulated, communicated widely, and incorporated in annual performance reviews. The following questions are often pertinent when analyzing an organization’s goals:

· Have the goals been created with input from key stakeholder groups within the organization?

· Do the goals align with and support the organization’s mission, vision, and values?

· Are the goals widely communicated and understood by key stakeholders?

· Are they reviewed regularly and revised in light of changing situations and priorities?

· Are they supported with the necessary resources?

· Are the goals operationalized in the form of specific and measurable objectives?

· Do the goals result in specific intended actions?

There are several common challenges associated with goal setting, including lack of clarity, inadequate communication to all key stakeholders, creation of multiple competing or conflicting goals, and goals that are either too specific or too broad. Additionally, unintentionally (and sometimes intentionally) setting goals that are likely not achievable can create incentives to cut corners or make poor or unethical decisions (Kayes, 2005). As Ordóñez, Schweitzer, Galinsky, and Bazerman (2009) write, a classic example of this situation is the decision by Lee Iacocca, then CEO of the Ford Motor Company, to set an overly ambitious and unrealistic goal that resulted in production of the Ford Pinto, with dire consequences.

Sometimes you will find the terms goals and strategic objectives used interchangeably. When considering goal setting, your main interest is in determining whether an organization has articulated specific and measurable benchmarks it will accomplishto get where it wants and needs to go.

Read the Encyclopedia of Management entry on goals and goal setting in the Resources section below for more information.

 
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