Project Management : Opening A RestaurantProject Management : Opening A Restaurant

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Project Schedule: Develop a project schedule based on project activities from the WBS.

Please do a project schedule . I will attach the WBS that needs to be used in reference . Show references if any others .

Use dates : you can extend the project completion date if necessary

Project Start Date:September 27th , 2020

Project Completion Date: January 20th, 2021

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Work Breakdown Structure

 

 

 

 

 

 

 

 

 

 

 

 

 

Work Breakdown Structure

Work Breakdown Schedule (WBS) is essential as complex project processes are classified into simpler activities. According to General Knowledge (2019), WBS is “a process of subdividing the project deliverables and project work into smaller, more manageable components” (1). Additionally, the WBS helps the project manager determine the needed work to make the project successful (Harned, 2019) successfully. After determining the derivable, it will be easier to identify the specific tasks and activities.

The WBS incorporates different aspects, mainly the project scope. The project scope’s main elements that interact with each other through a WBS include project initiation, scope planning, scope definition, scope verification, and change control. Khan (2006) argues that a detailed WBS translates to various levels in the hierarchy. Therefore, the Caribbean restaurant project WBS can have different stages depending on the variables and the tasks.

Caribbean restaurant WBS will be deliverable oriented. This type of WBS is effective and organized, hence easier to track processes to eliminate unnecessary activities and expenses. The main deliverables include construction, installation, resource management, advertisement and marketing, materials, developing the menu, licenses, contracts, necessary equipment, and closing.

Caribbean Restaurant work breakdown structure.

WBS Code Deliverable Name Definition
1 Project Planning and Analysis Includes identification of main elements of the project and execution steps
1.1 Project charter and scope Entails the project’s name, description, objectives, budget, milestones,
1.2 Location Deciding the appropriate venue
1.3 Budget Shows how different phases have been allocated funds
1.4 Management of Resources Supervising and controlling of resources such as employees and other assets
1.5 Application of Licenses License to operate a restaurant, environmental regulations, and public health permits
1.6 Contracts Agreement with different service providers

Contracting different service providers
1.6.1 Interior designer Agreement with interior designer in terms of the general appearance of the restaurant
1.6.2 Furniture dealer contract Indoor and outdoor furniture designs agreement
1.6.3 Food suppliers contracts Agreeing with individuals or firms supplying fresh food to restaurants
2. Construction Describes the various construction phases
2.1 Indoor and outdoor dining area Constructing the restaurant according to the Caribbean and Asian design
2.2 Kitchen Designing cooking area and spaces for appliances/equipment used in the kitchen
2.3 Storage room For storing fresh supplies and foods
2.4 Washroom Cloakrooms for ladies, gentlemen, and individuals with disabilities
2.5 Reception/ cashier section The area will be designed at the entrance
2.6 Windows, doors, emergency exit These will be installed for ventilation, entry, and exit, and emergency escape, respectively
2.7 Garbage point Spaces for food wastes
2.8 Electricity Providing power for lighting, cooking, and to operate appliances/equipment
2.9 Plumbing Pipes for water supply
2.10 Air conditioning For air circulation purposes
2.11 Flooring Installing anti-slippery floors for safety reasons
2.12 Parking Providing space for automobiles and bikes
3.0 Installations Involves the fitting of appliances
3.1 Kitchen appliances Installing kitchen appliances
3.2 Fire extinguishers For safety in case of fire accidents
3.3 Wi-Fi Customers can browse or Skype while enjoying their meal
3.4 Surveillance Cameras For security reasons
4.0 Software Development Software to enhance convenience and marketing reasons
4.1 Website For communication and restaurant information
4.2 Restaurant mobile application For convenience such as payment of bills, general updates
5.0 Resources Resources for effective and efficient operations
5.1 Delivery Van For easy delivery of ordered food
5.2 Ingredients and Spices For cooking different Asian and Caribbean cuisines
5.3 Cutlery and Dishes For serving and cooking purposes
6.0 Human Resources The main activities in this phase include recruiting and training employees
6.1 Staff recruitment The employees include managers, chefs, waiters, security officers, cleaners, receptionists, and drivers
6.2 Staff training Training every employee to conduct their duties professionally
6.2.1 Cuisine Ensuring that the Asian menu and related cuisine will be prepared
6.2.2 Training materials Use of different training manuals including online materials including rules
7.0 Advertisement and Marketing Notifying customers about the restaurant
7.1 Flyers Flyers will be printed and distributed
7.2 Newspapers and Magazines Advertising the restaurant opening details in the dailies
7.3 Social media The use of the internet and social media platforms for wider information coverage and feedbacks
7.4 Offering meal perks and offers The main objective is to attract customers
8.0 Closing Finalizing the project
8.1 Inspection To ensure everything is in order
8.2 Cleaning Making the restaurant clean and presentable
8.3 Presenting the restaurant to sponsors Showing the sponsors the restaurant
8.4 Opening ceremony Celebrating the launch of the restaurant with the invited quests

 

 

 

 

 

 

 

 

 

 

 

 

References

1. Global Knowledge. (2019). What Is Project Scope Management? An Overview.

https://www.globalknowledge.com/us-en/resources/resource-library/articles/project-scope-management/

2. Harned, B. (2019). What Is a Work Breakdown Structure? Teamgantt https://www.teamgantt.com/blog/how-to-estimate-projects-accurately-using-a-work-breakdown-structure

3. Khan, A. (2006). Project Scope Management. Cost Engineering, 48(6). https://brainmass.com/file/225952/Khan.pdf

 
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Project Management Discussion 3

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Discussion: Project Planning & Selection

Identify a project that you worked on in the past (or research one online) and discuss at least four of the key decisions made during the pre-initiating and initiating processes. Do you think all necessary decisions can be made during this process? Why or why not?

Discuss your response in detail (250 words). When responding, use terminology from the module materials and provide appropriate and adequate details in all responses. Each response should be in your own words, grammatically sound, and free of spelling errors.

Using current APA format, include and cite at least one external reference material in your initial discussion post.

 

Discussion: Project Planning & Selection

 

Identify a project that you worked on in the past (

or research one online

) and discuss

at least four of the key decisions made during the pre

–

initiating and initiating

processes. Do you think all necessary

 

decisions can be made during this process?

Why or why not?

 

Discuss your response in detail (

2

50

 

words

). When responding, use terminology

from the module materials and provide appropriate and adequate details in all

responses. Each response should be in your own words, grammatically sound, and

free of spelling errors.

 

Using current

 

APA format,

 

include and cite at least one external reference material in

your initial discussion post.

 

 

 

Discussion: Project Planning & Selection

Identify a project that you worked on in the past (or research one online) and discuss

at least four of the key decisions made during the pre-initiating and initiating

processes. Do you think all necessary decisions can be made during this process?

Why or why not?

Discuss your response in detail (250 words). When responding, use terminology

from the module materials and provide appropriate and adequate details in all

responses. Each response should be in your own words, grammatically sound, and

free of spelling errors.

Using current APA format, include and cite at least one external reference material in

your initial discussion post.

 
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Amazon Case Study

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  Title

ABC/123 Version X

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  Amazon.com Case Study Analysis

MGT/230 Version 6

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University of Phoenix Material

 

Amazon.com Case Study Analysis

 

Amazon.com—Keeping the Fire Hot

Amazon.com has gained the No. 1 spot as the world’s largest Internet retailer. But never content to rest on past laurels, CEO Jeff Bezos keeps introducing and upgrading Amazon products and services.

It’s hard to keep pace with new versions of the Amazon Kindle Fire, Prime Instant Video TV, and movie content streamed on demand. There’s a variety of cloud computer services. And, Bezos keeps increasing investments in new distribution centers staffed increasingly by robots. It’s all part of a push to make Amazon the go-to choice for fast—even same-day—deliveries of as many of the products we consume as possible.

 

Decision Making and Innovation

 

From its modest beginning in Jeff Bezos’s garage in 1995, Amazon.com has grown into the most megalithic online retailer. Bezos continues to diversify Amazon’s product offerings and broaden its brand. Beyond simply finding more and more products and services to offer, he knows that he has to innovate in order to prevent his brand from becoming stagnant. No one is ever sure what will come next under Bezos’s guidance. His guiding question is: “What kind of innovation can we layer on top of this that will be meaningful for our customers?”

 

Amazon’s Kindle almost single handedly launched the ebook revolution. Also, Amazon Prime could be seen as a revolution. Prime members get free two-day shipping and discounted one-day shipping as well as access to Amazon Instant Video, movie, TV and music streaming, and free content. It’s all designed to keep customers plugged into Amazon. Bezos calls Amazon Prime “the best bargain in the history of shopping, and it’s going to keep getting better.”

 

There’s no shortage of competition. Amazon has squared off against Netflix, Apple, and Google in realms of both hardware and digital entertainment. It bought top-shelf audio book vendor Audible.com and later added shoe and clothing merchant Zappos.com. Then came acquisition of Boston-based Kiva Systems. Kiva’s automated guided robots deliver product to workers at pick stations, allowing Amazon increased efficiency (and reduced labor costs) in its worldwide distribution centers.

 

Bezos as a Decision Maker

 

Rather than sticking to just the analytical step-by-step process, Bezos isn’t afraid of informed intuition. He uses creativity, flexibility, and spontaneity when making key decisions. He seems comfortable with abstraction and lack of structure when making decisions and also isn’t afraid to fail.

 

Seeming not to worry about current earnings per share, Bezos keeps investing to make his company stronger and harder to catch. Its millions of square feet of distribution fulfillment space keep growing domestically and around the globe. The firm’s products and services are continuously upgraded and expanded. Drones are ready to fly Amazon deliveries to customers. But will these investments pay off? Is Bezos making the right long-term choices?

 

Even as Amazon’s stock values fluctuate, Bezos still believes that customer service, not the stock ticker, defines the Amazon experience. “I think one of the things people don’t understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins,” he says. “It’s a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.”

 

 

What’s Next?

 

Amazon.com has quickly—not quietly—grown from a home operation into a global ecommerce giant. By forging alliances to ensure that he has what customers want and making astute purchases, Bezos has made Amazon the go-to brand for online shopping. After its significant investments in new media, services, and distribution, does the company risk losing its original appeal? Will customers continue to flock to Amazon, making it the go-to company for their each and every need?

 

Source: Schermerhorn Jr., J.R., Bachrach, D.G. (2016) Amazon.com—Keeping the Fire Hot”. In Exploring Management (Cases for Critical Thinking).

 

Case Analysis Questions

Answer the following in up to 350 words each.

 

1. Bezos once said: “Amazon may break even or even lose money on the sale of its devices.” The company expects to recoup the money later through the sale of products, with a further boost from its annual Prime membership fee.

 

Explain how this strategy shows Bezos as a systematic and intuitive thinker.

 

 

 

 

 

 

 

 

2. It seems like everyone is streaming these days and there are a growing number of providers. Amazon is a player in the digital entertainment market, but hasn’t taken a clear lead.

 

Determine, based on the strengths of the company, what decisions should be made to ensure that Amazon jumps ahead and becomes the “No. 1” source for digital content streams.

 

 

 

 

 

 

 

 

 

 

 

3. Compare the latest initiatives coming out of Amazon with those of the actual or potential competition.

 

 

 

 

 

 

 

 

 

 

 

4. Conclude whether or not Bezos is making the right decisions as he guides the firm through today’s many business and management challenges.

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © XXXX by University of Phoenix. All rights reserved.

Copyright © 2018 by Wiley & Sons, Inc.. All rights reserved.

 
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Activity: Plan A Meeting And Inform The Team (Project Management)

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Review the scenario below. Then complete the step-by-step instructions.

Scenario:

Plant Pals recently shipped test batches of plants to customers in advance of the formal service launch. To gauge customer satisfaction with the product and the service, your team surveyed 50 customers over a period of four weeks. After two weeks, the survey revealed three major issues concerning product quality, delivery timelines, and customer support. This feedback helped you make improvements to later test shipments.

Once you completed the survey, you presented the most important data points to your core team and outlining possible next steps. Your insights included:

  • On-time deliveries rose from 80% to 90% by the end of the survey—a solid improvement, but still short of our 95% target.
  • Customers overwhelmingly prefer deliveries before normal business hours and early in the day.
  • Satisfaction with support increased once we fixed the customer service software problem, but there is still room for improvement.
  • Many respondents found the guides and tutorials helpful. A number of customers volunteered that a live chat option would further improve customer support.

You’ve decided to schedule a meeting with your team to discuss these insights, solicit feedback, and discuss your proposed next steps.

 

Step-By-Step Assignment Instructions

 

Part 1 – Plan a meeting agenda

 

Step 1: List the attendees

List anyone who can add to the discussion or who will be directly affected by the meeting’s topics. For this meeting, you will need your whole core team, including:

  • Financial Analyst
  • Fulfillment Director
  • Human Resources Specialist
  • Quality Assurance Tester
  • Customer Service Manager
  • IT Specialist
  • Inventory Manager
  • Training Manager

Step 2: State the purpose and expectations

Next, briefly summarize the purpose of the meeting and what you hope to achieve. Be sure to think about your audience, the kind of meeting you’re holding, and the topics you need to address. Setting a clear purpose and expectations helps everyone understand why they need to be there.

Note: You may want to revise this summary after you set the agenda.

Step 3: Plan the meeting agenda

Now review the scenario to identify at least three topics or next steps you want to address. List them next to Topic #1, Topic #2, and Topic #3. 

Next, consider how you want to approach each topic. For example, you might want to give a short update, organize a brainstorming session, or have an informal discussion. Add the approach you will use for each topic.

Finally, make note of which team members are most important for each topic and how you want them to participate.

For example, if you know that one of the topics is, “Investigate additional causes for late deliveries,” you may want to approach the topic by having a brainstorming session with specific team members about how to fix the problem.

Note: You can leave the Notes and Action Items sections blank for now. Be sure to make space for them, so you can record topics discussed, decisions made, and actions to be taken. 

 

Part 2 – Write an invitation email for the meeting

Step 1: Address your email

Enter your attendees’ email addresses in the To: field. For this exercise, enter “[email protected].”

Step 2: Add a subject line

Give the email a descriptive subject that explains what the message is about.

Step 3: Compose your email

The email should describe the meeting’s purpose and expectations and give context for the agenda items. Try to keep it brief—this should be a general overview, not a detailed breakdown.

  • Opening: Begin with a salutation that’s appropriate for your audience. The opening is often a good place to acknowledge the team’s work or something that’s going particularly well.
  • Body: Summarize why you’re sending this email and what the recipients need to know. Then propose a meeting time to work through any issues. Try to maintain a blameless tone, especially when describing things that may have gone wrong.
  • Closing: End your email by stating what the attendees should do to prepare for the meeting. Don’t forget to thank them for their time and include an appropriate closing.

     

     

    Team Meeting

    July 21st / 10:00 AM / CONFERENCE ROOM

    Attendees

     

     

    Purpose and Expectations

     

    Agenda

    · Topic #1:

     

    · Topic #2:

     

    · Topic #3:

    Notes

    ·

    Action Items

    1.

 
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