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IS Case Study

you are requested to craft a case study on digital transformation. The case should illustrate the challenges that meet the organization and how would the IS has taken the organization to the new level of operation.

the case study should include the following:

  1. The name of the IS, where is it used, who is the vendor and what support do you have for this system?
  2. Name at least five business processes the system does stating whether the process is an asset or a liabilities (Both should be included)
  3. How this system is used to achieve business objectives (succeeding or failing)
  4. What are the inputs, processing, and outputs of the system that you are presenting
  5. What Technologies are used
  6. What strategic objectives does it address
  7. What would happen if the system was not available
  8. What are the management, organisation, and technology components of the information system you are presenting
  9. Who is using the system and what are the management reports (if any) can be generated.

 
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Q5

A linear programming computer package is needed.

Western Family Steakhouse offers a variety of low-cost meals and quick service. Other than management, the steakhouse operates with two full-time employees who work 8 hours per day. The rest of the employees are part-time employees who are scheduled for 4-hour shifts during peak meal times. On Saturdays the steakhouse is open from 11:00 a.m. to 10:00 p.m. Management wants to develop a schedule for part-time employees that will minimize labor costs and still provide excellent customer service. The average wage rate for the part-time employees is $7.60 per hour. The total number of full-time and part-time employees needed varies with the time of day as shown.

Time Number of Employees Needed
11:00 a.m.–Noon 9
Noon–1:00 p.m. 9
1:00 p.m.–2:00 p.m. 9
2:00 p.m.–3:00 p.m. 3
3:00 p.m.–4:00 p.m. 3
4:00 p.m.–5:00 p.m. 3
5:00 p.m.–6:00 p.m. 6
6:00 p.m.–7:00 p.m. 12
7:00 p.m.–8:00 p.m. 12
8:00 p.m.–9:00 p.m. 7
9:00 p.m.–10:00 p.m. 7

One full-time employee comes on duty at 11:00 a.m., works 4 hours, takes an hour off, and returns for another 4 hours. The other full-time employee comes to work at 1:00 p.m. and works the same 4-hours-on, 1-hour-off, 4-hours-on pattern.

(a)

Develop a minimum-cost schedule for part-time employees. (Let xi = the number of part-time employees who start work beginning at hour i where i = 1 = 11:00 a.m.i = 2 = Noon, etc).

Min =______

s.t

.11:00 a.m. =_________

Noon =________

1:00 p.m. =________

2:00 p.m. =________

3:00 p.m. =________

4:00 p.m. =________

5:00 p.m. =_______

6:00 p.m. =_______

7:00 p.m. =_______

8:00 p.m. =_______

9:00 p.m. =_______

x1, x2, x3, x4, x5, x6, x7, x8 = 0

Find the optimal solution.

(x1, x2, x3, x4, x5, x6, x7, x8) = (__________________)

(b)

What is the total payroll (in $) for the part-time employees?

$ =_________

How many part-time shifts are needed?

shifts=___________

Use the surplus variables to comment on the desirability of scheduling at least some of the part-time employees for 3-hour shifts.

=____________________________________________________________________________________________________________________________

(c)

Assume that part-time employees can be assigned either a 3-hour or a 4-hour shift. Develop a minimum-cost schedule for the part-time employees. (Let xi be the same variables from part a. Let yi = the number of part-time employees who start work beginning at hour i where i = 1 = 11:00 a.m.,i = 2 = Noon, etc).

Min =____________

s.t.

11:00 a.m. =_______

Noon =_________

1:00 p.m. =_________

2:00 p.m. =_________

3:00 p.m. =_________

4:00 p.m. =__________

5:00 p.m. =__________

6:00 p.m. =___________

7:00 p.m. =___________

8:00 p.m. =-___________

9:00 p.m. =____________

x1, x2, x3, x4, x5, x6, x7, x8, y1, y2, y3, y4, y5, y6, y7, y8, y9 = 0

Find the optimal solution.

(x1, x2, x3, x4, x5, x6, x7, x8, y1, y2, y3, y4, y5, y6, y7, y8, y9) = (_____________)

How many part-time shifts are needed, and what is the cost savings compared to the previous schedule?

part-time shifts needed =__________

cost savings = $__________

 
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any broken The supply chain section, which is part of the financial unit in the Best Company, is responsible for purchasing and maintaining the property, office furniture, office equipment, office stationery and filing system; leasing printing and photocopy equipment; and upgrades to or replacement of equipment. There is a growing concern amongst staff members that the office stationery and equipment are not up to standard. For example, when you need to staple pages of a document the stapler does not function well – it takes unnecessary time to redo and repeat an action that should be done only once. The photocopier jams several times during one printing task, wasting more time. Obtaining printing paper is also an issue – stock is often not available. As these factors culminate in a struggle to perform a simple function, it creates frustration and tension between staff members. Work is delayed, resulting in missing deadlines. Some staff members argue that missing a deadline is a person’s own fault. One should not blame others. They argue you have to work with the tools you have been issued and make the best of these resources. Your view is that sub-standard provisioning should not be tolerated and you would like to make managers aware of the duties of the supply chain section. Read Chapter 15 in the textbook before attempting to answer the questions. Prepare a document for your line manager in which you state your view on the poor quality of products and equipment. Use the format indicated below. If you do not follow the format, two marks will be deducted. 3.1 Problem statement: use information from the case study to describe the problem. (3) 3.2 Reasoning: use information from the textbook on: • the meaning of quality and its methods and forms • how to determine the right quality when buying stationery and office equipment (6) • the role quality control should play in the purchasing process (8) Write a recommendation to your line manager on how to improve current practices in the supply chain section. 3.3 6 à
 
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LOW: Organisations need to make profit or provide a desired service to survive. Needs may be simple and few, such the case of communities in the Kalahari with a traditional lifestyle depending on nature and basic necessities to survive. In highly industrialised communities, needs may be numerous and require large and complex organisations to satisfy them. A need may have a physical, psychological or social origin, Physical needs include satisfying hunger and thirst a need for survival. Psychological needs are related to things that make life more pleasant but are not essential for survival, such as sports clubs, cultural events, or luxury articles such as cell phones, swimming pools, luxury cars. Clothes may be a basic protection against cold, but they are also a fashion statement – signalling that physical and psychological needs could vary from one individual to another. Communities do have collective needs such as protection, health and education. Expenditure on housing, water, electricity, gas and education increased sharply between 2005/6 and 2014/15. Other expenditure has decreased, such as household equipment, health, transport, recreation and alcoholic beverages. (Erasmus, Rudansky-Kloppers & Strydom. Introduction to Business Management. 11h Edition, p 11 – 12.)
 
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