BUSBUS 624 Law & Ethics in the Business Environment

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BUSBUS 624 Law & Ethics in the Business Environment Week 1 Response 1

 

Guided Response: Respond to at least two of your peers’ posts (as well as any comments made by your instructor) in a substantive manner and provide information or concepts that they may not have considered. Each response should have a minimum of 150 words. Support your position by using information from the week’s readings. You are encouraged to post your required replies earlier in the week to promote more meaningful and interactive discourse in this discussion forum

 

Below there are two of my classmate’s discussion that needs I need to response to their names are Jairo Murillo and Racquel Hood

 

 

Jairo Murillo Discussion

 

Why does it make a difference whether the speech in which Coors was engaged (disclosure of the alcohol content) was commercial speech or noncommercial speech?

If it fell under commercial speech, he would have had the right to provide that information, while still being protected under the First Amendment with few restrictions since it was not misleading or called for any form of illegal activity. In the case where it was noncommercial speech, he would have gotten full protection from the First amendment just like if he were in court as an individual party.

What type of speech (commercial or noncommercial) did the Supreme Court determine that Coors was engaged in?

In this case they determined he was engaged in commercial speech. This ruling was mostly in part because the attempt at putting that information on the bottle was to set Coors apart from its competitors in a way where they were being informative to their customers on what was in their drinks and what made them different. The goal was to make a profit from this distinction causing the commercial speech ruling.

Suppose Coors started to sell cocaine and wanted to disclose the purity of their cocaine on the packaging and in their advertisements. What type of speech would this be? Would disclosure of the purity of the cocaine be protected under the First Amendment?

If they were to make a statement like that, they would fall under commercial speech, this is because they are attempting to give information to the public about the purity of their product to gain an advantage over their competitors promoting sales and higher profits. In this situation they would void any of their protections they have completely due to it being unlawful to sell cocaine in the United States at the time regardless of how they present it.

 

 

Racquel Hood Discussion

· Why does it make a difference whether the speech in which Coors was engaged (disclosure of the alcohol content) was commercial speech or noncommercial speech?

According to the text, commercial speech is communicated “by or on behalf of a company or individual for the purpose of promoting a product, service, or business” (Langvardt et al., 2019, p. G3).  Additionally, commercial speech is economically focused and is intended to convince a target audience to participate in a specific action, which is usually purchasing a particular product (Langvardt et al., 2019, p. G3). The type of speech makes a difference because although commercial speech is afforded certain First Amendment protection, it does not have the same amount of protection as non-commercial or political speech; therefore, Coors would not receive full protection and their constitutional right to free speech was not violated (Langvardt et al., 2019, p. 82).

· What type of speech (commercial or noncommercial) did the Supreme Court determine that Coors was engaged in? 

The Supreme Court determined that Coors had engaged in commercial speech because the profit motive outweighed any additional value (Langvardt et al., 2019, p. 82).

· Suppose Coors started to sell cocaine and wanted to disclose the purity of their cocaine on the packaging and in their advertisements. What type of speech would this be? Would disclosure of the purity of the cocaine be protected under the First Amendment?

Although this type of speech would be considered commercial speech, because cocaine is illegal to consume or sell, the disclosure of cocaine purity would not be protected by the First Amendment.

 

 
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Work Effectively Business Environment

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BSBIND201 Work effectively in a business environment

Learner Instructions 1

(Establish organisational requirements)

Submission details

Students Name  

 
Student ID  
Group  

 
Assessor’s Name  

 
Assessment Date/s  

 

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below for details.

Performance objective

As a new worker you are required to research and identify the requirements of organisations.

Assessment description

New employees need to be able to research, identify and understand the different requirements of an organisation including:

· organisational structure and reporting lines

· rights and responsibilities

· legal responsibilities including duty of care

· organisational goals and objectives

· job roles

· code of behaviour

· safe work practices.

In this assessment task, you must identify an organisation and conduct some research into the key requirements of that organisation.

Procedure

1. Identify the organisation you will investigate. (If you do not have a current workplace, you may identify one by considering a role you would be interested in, e.g. sales, customer service, promotions.)

2. Identify your research techniques (interviews, internet research, other).

3. Have this approved by your assessor before commencing research.

4. Conduct your research and complete the attached worksheets. This will include identifying the following details of that organisation:

a. organisational structure and reporting lines (a labelled organisational chart)

b. description of key job roles

c. employee rights and responsibilities

d. legal responsibilities including duty of care

e. organisational goals and objectives

f. code of behaviour

g. safe work practices.

Specifications

You must:

· have your organisation approved by your assessor.

· submit completed worksheets (see attached.)

Your assessor will be looking for:

· Evidence of research including internet based and interviews, e.g.:

· minutes from meetings

· photos from site visits.

· A labelled organisational chart showing:

· the structure of the organisation

· key roles and reporting lines

· team work.

· Descriptions of three key job roles including:

· purpose of the job

· tasks required

· organisational hierarchy

· authority

· supervisory requirements

· working conditions

· equipment used/physical requirements

· qualifications required.

· Employee rights and responsibilities (identify and describe three).

· An explanation of ‘duty of care’ and how it relates to this workplace.

· Organisational goals and objectives and an explanation of how employees are expected to meet them.

· Description of code of behaviour (or Code of Conduct).

· An explanation of how the Code of Conduct ensures a safe, professional and non-discriminatory workplace.

· A description of three policies or procedures that relate to safety and where they were sourced from (e.g. from workplace policy and procedures manual).

· An explanation of how these procedures protect employees, employers and the public.

· An identification of the standards and values considered detrimental (or negative) to the organisation

· An identification of the legislation that applies to working effectively in a business environment.

· An outline of the terms and conditions of employment that apply to your chosen organisation.

 

Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks.  

Signature: ___________________

 

Date: ____/_____/_____

 

 

Project summary

Description of organisation:

 
 
 
 
 
 
 
 

 

Organisational goals and objectives:

 
 
 
 
 
 

Interviewees and contact details:

 
 
 
 
 

Internet research sources:

 
 
 
 
 
 

Organisational chart

 

Job roles

  Job 1 Job 2 Job 3
Job title  

 

 

    
Purpose of the job  

 

 

    
Tasks required  

 

 

    
Organisational hierarchy  

 

 

    
Authority  

 

 

    
Supervisory requirements  

 

 

    
Working conditions  

 

 

    
Equipment used/physical requirements  

 

 

    
Qualifications required  

 

 

    

 

Rights and responsibilities

Employees:

 
 
 
 
 
 
 
 
 

 

Employers:

 
 
 
 
 
 
 
 
 

Duty of care/legal responsibilities:

 
 
 
 
 
 
 
 
 

Code of conduct

Description:

 
 
 
 
 
 
 
 
 
 
 

How this ensures a safe, professional and non-discriminatory workplace:

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Safe work practices

Description of three key policies or procedures:

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

How do these procedures protect employees, employers and the public?

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

BSBIND201 Learner Instructions 1

Version 1.0 Page 1 of 14

 
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Business Ethics Assignments

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Assignment 1: Forces and Public Issues in Industry (15; 100 marks total)

Introduction

In this module, we explored business, government, and society as an interrelated system made up of primary and secondary stakeholders. In additional to stakeholder forces, we also introduced some of the broader forces influencing this system. In this assignment, you will demonstrate your understanding of stakeholder relationships and influences (including that of government and the media) on industry and public issues.

This assignment will comprise 15% of your total course mark. Part A is a case study on land development, and Part B is a report on public issues relating to the tobacco industry. Each question carries the marks as stated for a total of 100 marks.

Part A: A Brawl in Mickey’s Backyard

Read Discussion Case: A Brawl in Mickey’s Backyard, on pages 22–23 of your textbook.

· Question 1: In a chart, diagram, or paragraph form, identify the primary and secondary (or market and nonmarket) stakeholder groups influencing or influenced by SunCal’s plans to develop a 26-acre site in the resort district. (5 marks)

· Question 2: Explain why each stakeholder group identified in question 1 is in favour of, or opposed to, SunCal’s plans to build condominiums in the resort district. (15 marks)

· Question 3: Identify possible solutions to this dispute that might emerge if SunCal was to work collaboratively with its stakeholders to address their concerns. (10 marks)

Part B: The Tobacco Industry

The tobacco industry is constantly in the media. Choose one or more public issue(s) relating to the tobacco industry (banning of smoking in public places, secondary smoke health issues, controls on tobacco advertising and corporate sponsorship, youth or women as a tobacco industry target markets, etc.) Write a 2,500-word, double-spaced report containing the following:

· Section 1. Context: Introduce the issue(s) you have selected and list primary and secondary stakeholders influencing or influenced by this issue(s). Be specific in naming individuals, groups, associations, and/or government bodies and describe these stakeholders’ roles. (15 marks)

· Section 2. What does this mean to my family?: Identify your own stakeholder role(s) in relation to the tobacco industry and cigarette smoking in our society. Describe the biases, perspectives, or experiences that may influence your position on this public issue. (10 marks)

Note: There is no right or wrong perspective, but it is important to recognize your own stakeholder positions and how they influence your perspectives.

· Section 3. What does this mean to my company?: Imagine yourself as a tobacco industry executive and describe management of the public issue(s) from this perspective. (15 marks)

· Section 4. What does this mean to my country?: Discuss the role(s) of government in this issue(s) and how it is influencing both the industry and the public. (15 marks)

· Section 5. Media impact: Describe the media’s role in this issue(s) and the perspective it is presenting to the public. Discuss industry-sponsored media communications, as well as government communications and reporting in the popular press. Cite specific examples, using references. (15 marks)

 

 

 

Assignment 2: Ethics and Social Responsibility in Business and Society (15%; 100 marks total)

Introduction

In this module, we examined ethics and, in particular, ethics in the workplace. We also looked at social responsibility as it pertains to businesses (and other organizations) and the communities in which businesses operate. In this assignment, you will evaluate the level or degree to which a business, organization, and/or government agency is engaging in ethical and socially responsible practices. You will present this evaluation from multiple stakeholder perspectives.

Part A is a report on ethical standards, and Part B is a report on an ethical or corporate social responsibility issue in society.

Part A: Instructions

Read the following:

Donaldson, T. (1996, September). Values in tension: Ethics away from home. Harvard Business Review, 74(5), 48–62.

Re-read Discussion Case: Chiquita Brands: Ethical Responsibility or Illegal Action on pages 88–89 of your textbook.

Answer the following two questions:

Question 1: Do you feel that it is possible to develop a universal set of ethical standards for business, or do you believe that cultural differences make universal standards impractical and/or impossible? (15 marks)

Question 2: Do corporations have a right and/or a responsibility to influence ethics in the countries in which they operate? Defend your position. (15 marks)

Note: In answering the questions, you should demonstrate your ability to incorporate and integrate your learning from all aspects of this module. Ensure that you include information from the course material, the readings, your journal, and your own research.

Part B: Instructions

Write a 2,500-word, double-spaced report on corporate social responsibility and related ethical issues in society. Demonstrate your ability to integrate your learning from all aspects of this module. Ensure that you include information from the course material, the readings, your journal, and your own research. Select a topical, newsworthy issue that involves ethical and social responsibility issues relating to business and society.

The following are some topic suggestions.  Pick one or choose your own topic and email your Open Learning Faculty Member, if you have any concerns as to whether your topic is appropriate.

Corporate and/or governmental involvement in China despite international criticism of the Chinese government with regard to human rights of Chinese and Tibetan people.

Privatization of hospital services in one or more provinces in Canada (e.g., Ontario, Alberta, and/or British Columbia)

Pharmaceutical companies and the conflict over making HIV/AIDS drugs available in poor countries

The wellhead blowout in 2010 at a deepwater drilling platform operated on behalf of British Petroleum (now BP) in the Gulf of Mexico

Corporations manufacturing and distributing genetically modified foods

Corporations importing toys from manufacturers in China, given the discovery of lead in some toy products produced in that country

Walmart, Target, or other big-box retail giants establishing operations in Canadian towns and cities

KGHM International’s proposed Ajax mine project in Kamloops, BC

Enbridge’s proposed Northern Gateway pipeline to Kitimat, BC

Kinder Morgan’s proposed TransMountain pipeline expansion from Alberta to Burnaby, BC

Another ethical or CSR topic of your choice

Your report should cover the following:

Section 1. Introduction: Introduce the topic and identify the CSR (and ethical) issue(s) that are of concern. Then, list the stakeholders that influence or are influenced by this issue. Be specific in naming individuals, groups, associations, and/or government bodies. Cite references for your research. (10 marks)

Section 2. Rationale: Analyze the ethics of the issues involved using three of the methods of ethical reasoning (utility, rights and justice) described on pages 83–87 of your textbook. Then, indicate which of the three methods you feel is most helpful in evaluating the ethics of the relevant issue(s). Explain the reasons for your choice. (30 marks)

Note: In Section 2 Rationale, rather than estimating the actual costs and benefits involved, you may simply identity and describe the costs and benefits that you would consider (if actual cost-benefit information is not provided in the literature).

Section 3. Impacts (What does this mean to my family?): Describe the potential and/or real impacts to you and your family. Are these impacts direct or indirect? Briefly explain why. (5 marks)

Section 4. Impacts (What does this mean to my community?): Explore the potential and/or real impacts on the local or site community, as well as real or potential impacts on other communities. Describe these impacts from multiple perspectives, ensuring you represent both community and corporate (or organizational) perspectives. (15 marks)

Section 5. Impacts (What does this mean to my country?): Are there broader impacts or ramifications associated with this issue? If yes, how do this ethical and CSR issue impact business and society in Canada as a whole? If no, explain why not. (10 marks)

 

 

 

Assignment 3: Stakeholders in Sustainable Business Transformation (15%; 100 marks total)

Introduction

In this module, we explored a number of broad forces that have significant influence on business, government, and society. In this assignment, you will focus on environmental issues and sustainable development as a growing force in business and society today. Decision makers integrating environmental and social issues and concerns with economic goals can face conflicting costs and benefits among these three elements of sustainable development.

In this assignment, you will examine some of the environmental, health and social costs and benefits associated with an economic development project. You will also examine one business or organization that is implementing sustainable development policies and initiatives.

Part A is a case study on the environmental, health, social, and economic impacts of the adoption of clean cookstoves in the developing world. Part B is a report examining a corporation or other organization that is transforming to more sustainable operations.

Instructions

Part A

Read Discussion Case: Clean Cooking at the end of Chapter 10, and answer the following two questions.

· Question 1: Describe the ways in which the widespread adoption of clean cookstoves will address the global environmental issues discussed in Chapter 10. (15 marks)

· Question 2: Describe the ways in which the widespread adoption of clean cookstoves will address the issues of economic development and poverty discussed in Chapter 10. (15 marks)

Part B

Examine a corporation or other organization that is transforming to more sustainable operations. Analyze ways the organization is reacting to stakeholder influences and how the policies and initiatives of this organization, as well as technologies that they employ, are affecting stakeholders internally, externally, and globally. You should demonstrate your ability to incorporate and integrate your learning from all aspects of this module. Ensure that you include information from the course material, the readings, your journal, and your own research.

Choose from the following options:

· Royal Dutch Shell

· Interface, Inc.

· Hewlett-Packard (HP)

· A business or organization of your choice that is implementing sustainable development policies and initiatives. Please review the questions below to ensure the organization or business that you select is appropriate to the assignment deliverables.

Note:

If you are not analyzing Shell, Interface, or HP), then, prior to beginning this report, you should email your Open Learning Faculty Member the name of your chosen organization to confirm that your choice is appropriate for this assignment.

After selecting an organization, write a 2,500-word, double-spaced report containing the following:

· Section 1. External forces or influences: Identify three external factors that you think have influenced the company’s shift to more environmentally and/or socially responsible business management practices. Describe the ways in which these external factors influenced management actions and/or decisions or helped to transform the company. Provide evidence to support your observations. (30 marks)

· Section 2. Internal forces or influences: Identify two internal factors that have influenced the company’s shift to more environmentally and/or socially responsible business management practices. Describe the ways in which these internal factors influenced management actions and/or decisions or helped to transform the company. Provide evidence to support your observations. (20 marks)

· Section 3. Global impacts of sustainable development initiatives: Describe one real or potential global impact of the sustainable development initiatives of this company. Indicate the magnitude or significance of this impact in terms of its influence on global business and/or society. (10 marks)

· Section 4. Harnessing technology for sustainable development: Describe (with examples) how this company is using the Internet and other technologies to assist its efforts to move toward sustainable business and development. (10 marks)

 

 

Assignment 4: Stakeholder Responsibilities in Consumer Protection (15%; 100 marks total)

Introduction

In this module, you explored a number of issues relating to internal stakeholders and internal forces in organizations. In this assignment, which will count for 15 per cent of your mark, you will explore an employee issue relating to diversity, and a consumer issue.

In Part A, a case study, you will examine issues pertaining to workplace diversity.

In Part B, also a case study, you will explore an important consumer protection issue —prescription medicines—and its impact on stakeholders associated with Merck & Co. You will examine forces and factors influencing decision making, as well as various stakeholder perspectives.

Part A: Instructions

· Read Discussion Case: Unauthorized Immigrant Workers at Chipotle Mexican Grill Restaurants at the end of Chapter 17, and answer the following two questions. You should demonstrate your ability to incorporate and integrate your learning from all aspects of this Module.

· Question 1: Is being an unauthorized immigrant a form of workplace diversity? How is it similar to and different from the other types of workplace diversity discussed in Chapter 17 of your textbook? (15 marks)

· Question 2: Which stakeholders, other than employers, are helped and which are hurt when an organization hires unauthorized immigrants? (5 marks)

Part B: Instructions

· Read Case Study: Merck, the FDA, and the Vioxx Recall (pages 493–502).

· Write a 2500-word, double-spaced report containing the following:

· Section 1: Do you believe that Merck acted in a socially responsible manner with regard to the development and testing of Vioxx? Explain why and/or why not. (20 marks)

· Section 2: Do you believe that Merck acted in a socially responsible manner with regard to Vioxx in its relations with customers and shareholders? Explain why and/or why not. (10 marks)

· Section 3: Do you believe that Merck acted in a socially responsible manner with regard to the marketing and advertising of Vioxx? Explain why and/or why not. (20 marks)

· Section 4: Do you believe that Merck acted in a socially responsible manner with regard to Vioxx in its relationships with government policy makers and regulators? Explain why and/or why not. (20 marks)

· Section 5: Do you believe that Merck’s voluntary public recall of Vioxx was an act of corporate social responsibility? Explain why and/or why not. (10 marks)

Major Project (40%; 100 marks total)

Introduction

Congratulations on all your hard work that has brought you to this Major Project for course completion. This project requires reflection on the journalling activities and online discussions that you completed throughout the course.

The following questions relate to the course goals and learning outcomes for each module. They will guide your reflection. If you were attentive to the module activities, this project will be less time consuming than it will be if you weren’t. It requires reflection and commentary on key learning objectives as they relate to the activities.

Instructions

Read all of the following ten questions in Parts A, B, and C before beginning this project. Use the questions to reflect on the activities you completed in Modules 1 to 4, as well as discussion activities in which you participated.

Write a paper addressing the following questions and reflections. The paper should be no more than twenty pages double-spaced (approximately 5,000 words) and should include examples from your journalling activities and discussion postings.

Part A: Stakeholders and Interrelationships

1. Describe how the activities influenced your awareness and understanding of the interrelationship between business and society. Use examples from your activities in each of the modules and include evidence from your online discussion postings to support this answer. (10 marks)

2. Using examples from your activities, describe the challenges of dealing with the conflicts and/or confluence of stakeholder needs, wants, expectations, and perspectives. Identify whose perspective you are representing in each of your examples. List examples of some of the ramifications of ignoring or improperly addressing stakeholder interests. (10 marks)

3. Comment on how the use of “circles of reflection” can affect your perspective of an issue or situation. Cite examples from your activities to demonstrate how use of the circles of reflection affected your analysis. (5 marks)

Part B: Forces and Influences

0. Comment on how ethics and social responsibility relate to some of the internal and external forces in business and society that we discussed in this course. Review activities in Modules 3 and 4, as well as Module 2, for examples. (10 marks)

1. Describe how the readings and journalling activities influenced your views on workplace ethics and corporate social responsibility. Did you have a shift in your perspective? Do you consider ethics and/or corporate social responsibility to be important to business and society today? Explain your answer, and use examples from the activities. (10 marks)

2. Comment on the interrelationship between external forces such as globalization, economics, technology and the environment, and internal influences on business and society including governance and corporate citizenship (CSR), consumer protection, employee rights and responsibilities, and workplace diversity. Remember to support your argument with multiple examples such as sample journal entries, postings from online discussions, or readings. (20 marks)

3. Is the government an external force, an internal force, a stakeholder, or all of the above? Using examples from your activities, comment on the government’s role in business and society. (5 marks)

Part C: Final Reflection

0. Comment on how journalling activities helped you recognize the real or potential impact of stakeholder biases as well as your own biases. How do biases or differing perspectives influence the media, public opinion, and decision-making in business and society? Use examples from your activities to support your commentary. (15 marks)

1. Did participating in the online discussions make you more aware of your views and other people’s views about the course topics? Explain your answer. (5 marks)

2. Describe what was the most significant learning for you in this course and explain why. (10 marks).

 
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Decision Making/Business Management Project

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6/26/2019 Example using MDQ: Which House Do We Purchase? – BMGT 317 6820 Decision Making (2195)

https://learn.umuc.edu/d2l/le/content/397559/viewContent/15407807/View 1/4

Making a decision on purchasing a house using the MDQ decision making model

Using a decision making model allows us to objectively make a decision by considering all of the variables. If you want to buy a house, you must figure out what it is you wish to find in a house before going to a realtor to search for possibilities. With limited time, you would not look at every single house on the market or waste your time looking at houses that do not meet your needs.

The decision statement for this decision, that needs to be made would be:

Which house should we purchase?

Objectives need to created. What do you want in this house? What do the other people in my family want in this house? Create a wish list of all the things everyone is looking for in this house (Stakeholders). The list may have 20 things, which would need to be narrowed down to a reasonable number of objectives (wish list), by deciding what is most important and what sacrifices you are willing to make.

Let us narrow it down to six objectives, which is a reasonable number for this example. I want: at least 3 bedrooms, at least 2 bathrooms, 2 car garage, a basement area, no more than 5 miles from the elementary school (no school commute for kids), and an up to date kitchen. All of these objectives are measurable because the houses we are considering either have these things or not. There are no gray areas or subjectivity. Even the realtor is clear on what you want. Obviously, none of those houses have all six of these objectives, which is reason we are trying to decide using the MDQ Model. If one of the houses did have all six objectives, there would be no decision to make nor a need for a decision making model.

To buy a house can not be one of the objectives! Any alternative (all six of the houses) would or should accomplish the objective of buying a house. The decision statement of “which house do we purchase” already implies you are buying a house. It is obvious you are looking to buy a house based on your decision statement because the decision you are trying to make is which house to buy not whether you should buy a house. Therefore, to buy a house can not be one of the objectives because all alternatives will assumably satisfy this objective.

You should not create an alternative that does not satisfy buying a house. If you do, that means you applied the model incorrectly nor understood your decision statement. This is the reason in this course, students spend four weeks on the MDQ. You need to go step by step, understanding the reasons for the decision statement and specific objectives.

After justifying the objectives, you need to create a list of alternatives that will be used to accomplish the objectives. Brainstorm, research online, ask the realtor for applicable listings (houses that have some of your objectives) and go see some of these houses. In considering many alternatives, you decide to narrow down six possible alternatives (houses with street addresses or nicknames such as 123 Main Street, 456 Clark Road, etc.) to choose from and apply to the MDQ model.

Once you know your objectives and alternatives, it is time to create the decision matrices. The first decision matrix would include six objectives and six alternatives. That would be a reasonable decision matrix to use in evaluating the situation. The complexity in having six objectives and six alternatives is the reason you are using the decision making model.

 

 

6/26/2019 Example using MDQ: Which House Do We Purchase? – BMGT 317 6820 Decision Making (2195)

https://learn.umuc.edu/d2l/le/content/397559/viewContent/15407807/View 2/4

In creating the first matrix, rate each of the alternatives against each of the objectives in terms of their importance. In other words, come up with numbers for each of the boxes in the first matrix. Only the decision maker knows how or why an objective was rated with a specific number for each of the alternatives. Your logic as the decision maker may vary from a different decision maker. This is the reason in your project, you have to explain how the numbers were derived and support them so that your logic is clear to someone looking at the matrices. Matrices are not self-explanatory.

For example (first decision matrix table), using a scale of 0 – 3, you would rank 123 Main Street (alternative) to at least 3 bedrooms (objective). How well does 123 Main Street meet the objective of at least 3 bedrooms? 123 Main Street has 4 bedrooms. Therefore, you might rate it as a “3” and in your explanation express the fact you gave it this ranking because the house has 4 bedrooms. This house meets the objective very well because it has one additional bedroom beyond what the wish was and it more than satisfies the family. Nothing is considered obvious in the decision matrix because the table creator is the one doing the analysis. For your project, you are required to provide support and detailed explanations by using the case study facts, course material and additional research. A

Same process in creating the weights for the second matrix. The second matrix uses weights. What if I cannot find a house that meets every objective? Most likely this will happen to you. Which objectives are more critical than the others? For example, if the kids are starting elementary school, that objective may be more significant at this time than if they were in their last year of high school. Out of the six objectives, you may give the elementary school a weight of 30%, because this is most important to you. Similarly, bathrooms 20%, bedrooms 20%, basement 15%, kitchen 5%, and 2 car garage 10%. Why? This is the part you have to explain in great detail in Project 1. Each of those associated weights/percentages must be explained, justified, and supported based on facts from the palm oil case study, course articles, additional research, and MDQ application process.

Once you have completed this entire process, examine both matrices, to see what the final decision is for the decision that needs to be made. Based on the results, you would justify how the chosen alternative meets more of the objectives than the other alternatives. The matrices dictate the final decision, which is based on the final numbers.

Step-by-Step Application:

Decision statement is “Which House Do We Purchase”.

Objectives: What do you want or desire? 3 Bedrooms, 2 Bathrooms, 2 Car Garage, Basement, School Distance, Up to date Kitchen

Alternatives: How will you accomplish what you want in terms of what houses are you considering of purchasing? 123 Main Street, 456 Clark Road, etc…..

Decision Matrices

Matrix One (unweighted):

The resulting table (with the first house you visited scored): First Decision Matrix

House 3 BR 2 Baths 2 car garage Basement School Dx Kitchen Total Value

 

 

6/26/2019 Example using MDQ: Which House Do We Purchase? – BMGT 317 6820 Decision Making (2195)

https://learn.umuc.edu/d2l/le/content/397559/viewContent/15407807/View 3/4

123 Main St 3 2 0 1 2 1 7

456 Clark Rd

3rd Alternative

4th Alternative

5th Alternative

6th Alternative

For your project on PPO, you will need to explain each of the numbers in the first decision matrix by supporting how you logically scored each box. For example, the numbers showing in the first row for 123 Main Street – 3,2,0,1,2,1 – all have to be explained individually. The same will be required for 456 Clark Road, 3rd alternative, and so on.

Now you are going to add the WEIGHTS you have decided on for each of these six objectives: Total of the weights should equal 100%.

Matrix Two (weighted):

House 3 BR 2 Baths 2 car garage Basement School Dx Kitchen Total Value

123 Main St 3 x 20% 2 x 20% 0 x 10% 1 x 15% 2 x 30% 1 x 5% 1.8

456 Clark Rd

3rd Alternative

4th Alternative

 

 

6/26/2019 Example using MDQ: Which House Do We Purchase? – BMGT 317 6820 Decision Making (2195)

https://learn.umuc.edu/d2l/le/content/397559/viewContent/15407807/View 4/4

5th Alternative

6th Alternative

The first number is the value of that factor for a specific house based on the first matrix. The second number is the weight you have assigned that factor (its importance in %). Multiply the two numbers. Put the total at the end of each row.

Fill in the value for each of six houses you visit, and the highest score is the one you should buy. Why? Because the numbers in the table dictate which alternative satisfies as many of your objectives, based on your importance of each objective. This same thought process and application of the MDQ will be used for Project 1, in deciding which alternative PPO should choose (the final decision).

 
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