Risk Management

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For the first part of the assigned project, you must create an initial draft of the final risk management plan. To do so, you must:

 

  1. Develop and provide an introduction to the plan by explaining its purpose and importance.
  2. Create an outline for the completed risk management plan.
  3. Define the scope and boundaries of the plan.
  4. Research and summarize compliance laws and regulations that pertain to the organization.
  5. Identify the key roles and responsibilities of individuals and departments within the organization as they pertain to risk management.
  6. Develop a proposed schedule for the risk management planning process.
  7. Create a professional report detailing the information above as an initial draft of the risk management plan.

 

Write an initial draft of the risk management plan as detailed in the instructions above. Your plan should be made using a standard word processor format compatible with Microsoft Word.

 

Evaluation Criteria and Rubrics

 

  • Did the student demonstrate an understanding of the competencies covered in the course thus far?
  • Did the student include all important components of a risk management plan in the outline?
  • Did the student demonstrate good research, reasoning, and decision-making skills in identifying key components and compliance laws and regulations?

Did the student create a professional, well-developed draft with proper grammar, spelling, and punctuation?

Assessment Worksheet

Aligning Risks, Threats, and Vulnerabilities to COBIT P09 Risk Management Controls Course Name and Number: _____________________________________________________ Student Name: ________________________________________________________________ Instructor Name: ______________________________________________________________ Lab Due Date: ________________________________________________________________

Overview

In this lab, you defined COBIT P09, you described COBIT P09’s six control objectives, you explained how the threats and vulnerabilities align to the definition for the assessment and management of risks, and you used COBIT P09 to determine the scope of risk management for an IT infrastructure.

Lab Assessment Questions & Answers

1. What is COBIT P09’s purpose?

 

2. Name three of COBIT’s six control objectives.

 

3. For each of the threats and vulnerabilities from the Identifying Threats and Vulnerabilities in an IT Infrastructure lab in this lab manual (list at least three and no more than five) that you have remediated, what must you assess as part of your overall COBIT P09 risk management approach for your IT infrastructure?

 

4. True or false: COBIT P09 risk management control objectives focus on assessment and management of IT risk.

 

 

 

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Copyright © 2015 by Jones & Bartlett Learning, LLC, an Ascend Learning Company. All rights reserved. www.jblearning.com Student Lab Manual

 

 

5. What is the name of the organization that defined the COBIT P09 Risk Management Framework?

 

6. Describe three of the COBIT P09 control objectives.

 

7. Describe three of the COBIT P09.1 IT Risk Management Framework control objectives.

 

 

  1. Course Name and Number: ISOL533—Information Security & Risk Management
  2. Student Name: Karpuram Naga Shravya
  3. Instructor Name: Margaret Leary
  4. Lab Due Date: 11/06/2016
  5. Text16: Its purpose is to guide the outlook of risk management for an information technology infrastructure
  6. Text17: Plan and Organize, and Implement
  7. Text18: Denial of service attack- one should seal all the safe harbors and make changes to passwords in use. Loss of Production Data- one should routinely backup all the data and restore it from the most current safe location. Unauthorized access Workstation- one should come up with an effective a plan where employees are required to change their login credentials such as passwords every sixty days, and also implement the usage of screen lockouts when employees step away from their respective workstations.
  8. Text19: True
  9. Text20: ISIAC is the name of the organization that clearly outlined and described the COBIT P09 risk management framework.
  10. Text21: 1. Plan and Organize is the domain objective that deals with the strategy and tactics. Itinvolves the identification of the ways in which information technology can be used tooffer the accomplishment of the business intention. 2. Acquire and Implement objective realizes the information technology strategies, the solutions that need to be identified, built, or acquired and implemented and finally integrate the solutions into the business process. 3. Monitor and Evaluate objective is where several issues are addressed and they include performance management, monitoring of internal control, regulatory compliance and finally governance. The issues are then assessed for quality and compliance with control requirements.
  11. Text22: There are three control objectives of the COBIT P09.1 Risk Management framework and the first one is to guarantee that the risk management is fully installed in the management method both internally and externally and ensuring that it’s always applied. Second, one should perform risk assessments to check for any threats and areas that need more attention. Lastly, there is the control objective that recommends and communicates the risk action plan.
 
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Stakeholder Analysis Of Tesla Motors And The Global Automobile Industry

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Discussion 1: Case Analysis With Discussion: Stakeholder Analysis of Tesla Motors and the Global Automobile Industry

To develop effective strategies, a business must thoroughly understand its ecosystem, and the stakeholders within it, that can affect its success. To this end, effective businesses often analyze the political, economic, social, and technological forces (sometimes called P.E.S.T. analysis) and perform a comprehensive stakeholder analysis. Businesses can use each analysis to survey opportunities for strategic action, as well as to evaluate threats to current resource capabilities and strategies.

This week, you use a large-scale, industry-level case study to analyze critical forces and stakeholder interests and needs that shape the ecosystem of an organization and industry. You then examine the strategic implications of the critical forces and stakeholder analyses concepts as they apply to your Capstone Strategy Playbook.

Stakeholder Analysis of Tesla Motors

P.E.S.T. analysis is an important way to capture the general forces that affect industries and companies. Another way to obtain a more comprehensive perspective of the general ecosystem that a company like Tesla Motors works within, is to identify, as explicitly as possible, all the stakeholders that have an interest in a given business.

You might want to think about this from the “outside-in.” That is, given each of the major P.E.S.T. forces noted above, ask yourself, “Who are the people (stakeholders) behind each major force and how must I relate to them strategically?” So, for example, it is clear that international and national political figures may be relevant stakeholders in any given case, as would government regulators at local, regional, national, or international levels. You can’t change a local, regional, or national/international regulation directly—you have to know who to see and the action occurs among people—so a stakeholder analysis is, in many ways, a “personified” version of your P.E.S.T. analysis.

To prepare for this Discussion:

· Review all required readings, including the Weekly Briefing, which provides additional guidance on how to complete the Assignment.

· Review this week’s case study. You can, and should, scan it multiple times.

· Identify and review all relevant readings from the MBA Program Capstone Bibliography.

· Consider the elements of P.E.S.T. analysis that you learned earlier in the MBA program. These elements include:

· Political (Legislative) and Legal Elements (regulatory environment, market access, technology regulation, zoning restrictions, industry specific, company specific legislation, anti-trust laws, insurance/liability requirements, safety regulations, child workforce protection laws, immigration laws, etc.)

· Economic Elements (interest rate and equity market movements, capital liquidity, inflation prospects, exchange rate movements, workforce availability, discretionary income levels, etc.)

· Societal Values and Ethics (risk taking propensity, family dynamics and behavior, cultural “in” behaviors, taboo activities, media focus, religious behaviors, ethical limitations on business, etc.)

· Technology Elements (materials technology advances, electronics advances, communications advances, infrastructure access [communication, electricity, etc.], energy advances, etc.)  And an important and too often forgotten element:

· Demographic Changes (age distribution and trend, absolute population size and trend, birth and death rates, gender proportion and trend, ethnic mix and trend, location/mobility and trends.)

· Identify, as explicitly as possible, all the relevant stakeholders that have an interest in Tesla Motors, and how Tesla should manage them as part of a strategy.

· Research your stakeholder list initially this way, to ensure complete coverage:

· General Ecosystem Stakeholders (the ones that are behind the specific P.E.S.T. influences, includes the press, interest groups, the public at large, communities, shareholders, etc.)

· Industry Level Stakeholders (direct local competitors, potential substitute companies, other competitors or potential competitors outside your current markets, lenders, alliance or potential alliance partners, trade associations, suppliers in the entire supply chain, customers and their end-users, potential customers or end users, etc.)

· Internal Stakeholders (these are the people who influence the company from inside, including the board of directors, senior leadership, management, skilled employees at any level, other employees, contract workforce, outsourced workforce, potential new recruits, etc.)

· Potential New Stakeholders (at any level, but which may become stakeholders as you consider new strategic actions and activities)

· Then, reorder and rank the stakeholder list in order of “influence priority,” where stakeholders at the top of the prioritized list require more of Tesla Motor’s attention because they can/will influence your strategic choices for the future the most.

By Day 3

Post an assessment of the stakeholder environment for Tesla (and the U.S. automobile industry) that includes a comprehensive and prioritized list of stakeholders and explains who the key stakeholders are that Tesla Motors must pay attention to and why; and then offers specific strategies for how Tesla must seek to manage or otherwise, legally and ethically, influence these stakeholders.

General Guidance: Your original post, due by Day 3, will typically be approximately 1 single-spaced page in length (cut and pasted into the Discussion) as a general expectation/estimate.

 

Refer to the Week 4 Discussion 1 rubric for grading elements and criteria. Your Instructor will use the rubric to assess your work.

 
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Comprehensive Case Study

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Comprehensive Case Study

Analyze a case study that addresses several key operations management fundamentals. Use the tools and techniques that operations managers use into the final summative analysis. Address the typical problems that operations managers face. Discuss the emerging concepts of sustainability in business management, specifically the topics of corporate responsibility and environmental compliance.

 

Demonstrate your mastery of the following course outcomes:

· Evaluate the influence of operations functions on generating value for a firm and its customers

· Explain theories and techniques used by operations managers for informing production processes

· Accurately apply problem-solving and decision-making skills to real-world problems using quantitative and qualitative methodologies

· Integrate emerging principles into operations management functions by addressing corporate responsibility and environmental sustainability

 

Write a comprehensive analysis of the Nissan attached case study by addressing the critical elements below.

Imagine that you are hired into the role of the operations manager at the company described in the case study. Although there are many issues facing the company, you have some experience and are well qualified to provide direction in solving these problems. To address many of the questions below, you will want to review your submissions from previous modules and incorporate instructor feedback. Using the case study, course materials, and outside sources, prepare a cohesive case study analysis for submission as one document.

 

Specifically, the following critical elements must be addressed:

 

One: Managing Operations – DUE January 15, 2018 Submit a managing operations case study analysis, which evaluates how Nissan uses operations management functions to provide products and generate value for its customers and how it achieves a competitive advantage using operations management, among other critical elements. Use the Nissan case study and independent research.

 

I. Generating Value

· Evaluate how the company in the case study uses operations management functions to provide products and generate value for its customers. Support your claims with examples from the case study or outside sources.

· Assess how this company achieves a competitive advantage using operations management. Provide examples found in the case study or outside sources to support your reasoning.

· Compare and contrast service operations and manufacturing operations at the company in the case study. How are they the same? How do they differ? How does each of these operations provide value for their customers?

 

II. Theories and Techniques

· Compare and contrast the critical path method (CPM) and the program evaluation and review technique (PERT). What types of projects at this company would favor PERT over CPM? Why? What types of projects at this company would favor CPM over PERT? Why?

· Explain the steps used to develop a forecasting system. How would these steps be specifically utilized by this company? What do you predict would be the result of implementing a forecasting system for the top-selling product line at this company?

· List the major categories of supply chain risk and associated risk-reduction tactics. How could the company mitigate exposure to supply chain disruptions caused by natural disasters? For example, consider the 2011 earthquake and tsunami that devastated parts of Japan.

 

Two: Quality, Process, and Location Analysis – DUE January 29, 2018 Submit a quality, process, and location analysis case study analysis that addresses the typical problems that operations managers face. To complete this, use the Nissan case study and your own independent research.

 

II. Theories and Techniques

· Explain the five steps of the theory of constraints (TOC) process. To what processes might the company in the case study apply TOC? Why would applying TOC to these processes be advantageous?

· Describe how total quality management (TQM) principles and tools can be used to improve quality in the latest line of products in the context of the case study.

 

III. Data Analysis

· Draw a cause-and-effect diagram that assesses why some of the company’s supply chain partners might have struggled to implement some of the company’s newly developed materials. Summarize your findings from the diagram.

· Draw a hypothetical process (time-function) map for producing a recently released (within the past two years) product manufactured by the company. As an operations manager, how will you use the value map? Be sure to include your process map within your case study analysis.

· Considering the data and options below, determine where the company should locate its new manufacturing plant. Explain why this would be the favorable location.

 

Factor Weight Mexico City Columbia, SC
Political Risk .25 70 80
Transportation Costs .20 40 90
Labor Productivity .20 85 75
Rental Costs .15 90 55
Labor Costs .10 80 50
Taxes .10 90 50

 

 

 

Three: Sustaining Operations – DUE February 5, 2018 In Module Five, you will submit a sustaining operations case study analysis that discusses the emerging concepts of sustainability in business management, specifically the topics of corporate responsibility and environmental compliance. To complete this milestone, you will use the Nissan case study, your own independent research, and the course materials. This milestone is graded with the Milestone Three Rubric.

 

II. Theories and Techniques

 

· Summarize the following theories: just in time (JIT), Toyota Production System (TPS), and Lean. How are these concepts related? Describe the advantages and disadvantages for using each of these concepts at the company presented in the case study.

 

IV. Sustainability

 

· Describe how the emerging concept of the triple bottom line can be used to enhance operations management at the company. Be sure to address each component of the triple bottom line.

· Explain how the company integrates ISO 14000 standards in its manufacturing plants. Support your explanation with citations from your textbook or outside sources.

· Describe ways through which the company can integrate corporate responsibility principles into their operations. Which of these do you believe to be the most effective? Why? Support your opinions with citations from your textbook or outside sources.

 

Four: Comprehensive Case Study Analysis – DUE February 19, 2018 Submit the final comprehensive case study analysis. It should be a complete, polished artifact containing all of the critical elements of the final product. Be sure that this final submission includes an introduction section, which provides an overview of the company and some of the key challenges that it is facing. Also, be sure to include a summary/conclusion section that highlights some of the most important recommendations for improving operations at the company.

 

Theories and Techniques

· Explain how gross-to-net calculations are processed for material requirements planning (MRP). What specific input files would the company in the case study need to include in this process for a successful MRP? How would you use the MRP information to improve the operations as the manager of this company?

· Explain the four primary priority rules for job sequencing. In what instances at the company might each rule be most advantageous? When would each rule be most disadvantageous? Support your claims with citations from your textbook or outside sources.

 

Data Analysis

· The company believes that it might have some inefficiencies in its inventory management process. Develop an ABC classification system for the following 10 items. Based on this information, what do you recommend for improving inventory management?

 

Item Annual Demand Cost/Unit
I5 1750 10.00
D1 6000 10.00
A2 3000 50.00
E9 1000 20.00
J8 2500 5.00
C7 1500 45.00
B8 4000 12.00
G2 300 1500.00
H2 600 20.00
F3 500 500.00
 
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Six Sigma Mcdonalds

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Execute the improve phase of the Six Sigma DMAIC project including the following:

  • Identify means to remove the causes of defects.
  • Confirm the key variables and quantify their effects on the critical-to-quality characteristics (CTQs).
  • Identify the maximum acceptance ranges of the key variables and a system for measuring deviations of the variables.
  • Modify the process to stay within an acceptable range.

Execute the control phase of the Six Sigma DMAIC project including the following:

  • Determine how to maintain the improvements.
  • Determine how to monitor and control improvements.
  • Put tools in place to ensure that the key variables remain within the maximum acceptance ranges under the modified process.

Utilize all analytical tools available for Six Sigma as permitted or appropriate including, but not limited to: flowcharts, run charts, Pareto charts, checksheets, cause-and-effect diagrams, opportunity flow diagram, process control charts, failure mode and effect analysis (FMEA), design of experiments (DOE) and lean tools. Students can use templates located in the text or online sources.

Write a 1500 – 2000 word APA paper to describe your Analyze,
Improve, and Control phases.

Click the Assignment Files tab to submit your assignment.

Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment.

Note: Congratulations! You all have now been exposed to Phase  II what is required for Yellow Belt training.

Six-Sigma DMAIC Training II

Team C

OPS/571

Oct 15, 2018

  1

 

 

  3

 

 

 

Robert Sell

Six-Sigma DMAIC Training II

(Start Matt)

McDonald’s: Analyze Phase

The Analyze Phase of Six-Sigma focuses highly on determining which are the most limiting factors in an organization’s production processes and intends to map out those concerns. The two areas of focus during this analyzation period for McDonald’s are customer lead time and accuracy of order, these items will be mapped and dissected in order to find problem areas within their processes. Once the data is mapped and the weakest links of the processes are identified; determining corrective measures then verifying those measures will be necessary.

Problem Statements

In order to better understand how to address the issues with McDonald’s production process let’s first look at the problem statements that were developed in response to the Drive Through Performance Study (Oches 3, 2018).

Customer lead time at McDonald’s was ranked fourth of seven fast food chains which led to a decrease in profit, loss of customers, and decreased customer service. During a four month study in 2013 in the months of April through July, the customer lead time was nine seconds over the sample average and almost a full minute longer for McDonald’s compared to the leader in Customer Lead Time; Wendy’s (Oches 1, 2018).

 

 

 

Accuracy of order at McDonald’s was ranked fourth of seven fast food chains which lead to a loss of customers and decrease of customer service. During a four month study in 2013 in the months of April through July, accuracy of order was 3.3 percent lower for McDonald’s compared to the leader in order accuracy; Chick-fil-A (Oches 2, 2018).

 

Process Mapping and Waste Removal:

The primary problems with McDonald’s fast food appear to be the extended customer lead times and accuracy of order, these items are difficult to improve on considering McDonald’s has a very lean production process. No matter how good the process is that an organization has it will ultimately be slowed down if there is too much variation in product, this is why I suggest that the McDonald’s limits the amount of menu items available. By reducing menu items it will take customers less time to choose an order and less time it will take to deal with the variation of products. The products that I suggest removing are the items that sell the least during the current season and which also take more exotic ingredients than most of the other menu items.

The below is an estimate of the McDonald’s production process for it’s primary sales which include beef and chicken burgers, fries, and a drink. By determining the average time that it takes by step in the process, the average customer lead time, order accuracy, and product presentation can be improved.

 

Oches 1, S. (2018). The Drive-Thru Performance Study: Average Service Time. Retrieved from https://www.qsrmagazine.com/content/drive-thru-performance-study-average-service-time

Oches 2, S. (2018). The Drive-Thru Performance Study: Order Accuracy. Retrieved from https://www.qsrmagazine.com/content/drive-thru-performance-study-order-accuracy

Oches 3, S. (2018). The Drive-Thru Performance Study. Retrieved from https://www.qsrmagazine.com/reports/drive-thru-performance-study?page=3

 

(End Matt)

 

Order Accuracy

Percent

Burger King Chick-fil-A Krystal McDonald’s Taco Bell Taco John’s Wendy’s Sample Average 0.82299999999999995 0.91600000000000004 0.79500000000000004 0.88300000000000001 0.90900000000000003 0.89700000000000002 0.86799999999999999 0.872

 

 

 

Customer Lead Time

 

Burger King Chick-fil-A Krystal McDonald’s Taco Bell Taco John’s Wendy’s Sample Average 198.48 203.88 217.89 189.49 158.03 181.19 133.63 180.83

 
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