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Rexes tables and chairs is a manufacturer of wooden outdoor furniture. The three main products are picnic tables, benches and party tables. Due to recent increases in demand, the company wants to upgrade its manufacturing process. In order to do so, they must rent the appropriate equipment at a weekly fixed cost of $2000 for picnic tables, $2,500 for benches, and $3500 for party tables.

The labor and material requirements for each product are shown in the following tables, along with the variable cost to manufacture.

Picnic tables

Bench es

Party Tables

Labor hours

4

3

12

Lumber (sq ft)

12

8

16

Selling price per unit

$135

$100

$170

Variable cost per unit

$95

$70

$120

The plant capacity for each product is as follows: 3,000 picnic tables, 4,000 benches, and 2,000 party tables.

Rexes has 2,500 labor hours and 8,000 sq ft of lumber available each month to produce the three products.

Write the integer programming formulation to determine the numbers of each product to be produced that would Maximize total profit.

 
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Find a Doctor (FaD), is a small startup that helps people find a physician that best meets their needs (location, insurance accepted, etc.). During a relatively slow time for them, they have 5 staff members in a call center taking calls from customers. On average, one call arrives every 6 minutes with a standard deviation of 6 minutes. Each staff member spends 18 minutes with each customer on average, with a standard deviation of 27 minutes.

  1. Calculate the value of cd2, the SCV (squared coefficient of variation) of the inter-departure times from the system.
  2. Suppose the call center operator always works through a computer technology interface, which has recently been prone to random, preemptive breakdown due, among other things, to hacker activity. [When the technology is down, the operator also cannot work.] The computer technology resource is subject to random failure with mean time to failure (MTTF or uptime), mf = 8 hours, and mean time to repair (MTTR or downtime), mr = 20 minutes. Repair time is exponentially distributed with SCV, cr2 = 1.5. Calculate the mean and SCV of the effective call processing time, teand ce2, after incorporating computer technology breakdown.
 
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Creative Developments Ltd. (“Creative”) entered into a contract with Towers & Associates, Architects, for the design and preparation of contract documentation necessary to construct a 20-storey office building of unique design. Towers & Associates also agreed to perform inspection services during the construction of the office building. Towers & Associates prepared a conceptual design, and Biggar Inc., an engineering consulting firm, agreed to prepare the detailed structural design for the project. The Biggar firm was retained by Towers & Associates. However, it appeared that the firm’s very busy schedule would not permit its senior design engineer sufficient time to attend to the design personally. Biggar turned the matter over to one of its employee engineers, Hilary Abel, a recent engineering graduate in whom the Biggar firm had great confidence. Abel completed the design and Biggar’s senior design engineer reviewed it. Although not having checked all of Abel’s calculations in detail, Biggar’s senior design engineer concluded that the design appeared satisfactory, and the senior design engineer’s professional engineer’s stamp was affixed to the design drawings. The drawings were submitted to Towers & Associates. Towers & Associates included Biggar’s structural- design drawings in the contract documents for the construction of the project. Creative entered into a construction contract with Sound Construction Ltd. to erect the office building. During the course of construction, the partly finished building collapsed, resulting in considerable damage to Creative’s property. As well, there was a substantial delay in the completion of the office building. Creative conducted an investigation as to the cause of the collapse, and obtained the opinion of another consulting engineering firm. The second firm thought that the structural design, as supplied by the Biggar firm, was inadequate in the circumstances. The investigation also revealed that Towers & Associates had retained Subdata Inc., soils experts, to carry out soils tests, prior to Abel’s preparation of the structural design. Creative subsequently obtained an opinion from another firm specializing in soils tests; the second firm concluded that many more tests should have been performed by Subdata Inc. As well, the second firm thought that the results of the tests performed were “borderline”: the employee of Subdata Inc., who prepared the original report, had very seriously erred in concluding that the test results were satisfactory. The second soils experts also concluded that the subsurface conditions resulted in serious settlement on one side of the building during construction; that settlement contributed to the collapse. Explain the potential liabilities arising from the preceding set of facts in tort law. Discuss, with reasons, a likely outcome of the matter.

 
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What is an intended outcome of performance management?

Question 1 options:

to identify why some employees do not perform as well as others

to ensure that poor performers are properly managed

to create a paper trail for documenting HRM decisions and actions

to determine how to recognize and celebrate good performance

Question 2

Classroom instruction is better for training in areas where information can be presented in lectures, demonstrations or films especially to large groups.

Question 2 options:

True
False

Question 3

Behavioural approaches provide more action-oriented information about employees.

Question 3 options:

True
False

Question 4

Which of the following best defines employee training?

Question 4 options:

acquiring the skills, behaviours, and abilities to perform current work

learning the skills, behaviours, and abilities to perform future work or to solve an organizational problem

ensuring that employees continue to learn and grow

continuing the flow of instruction and suggestions from a manager

Question 5

Systematic needs assessment requires managers to utilize organizational analysis, task analysis, and person analysis.

Question 5 options:

True
False

Question 6

There is no significant distinction between the terms “training” and “development.”

Question 6 options:

True
False

Question 7

Who plays a key role in ensuring that an employee is ready for specific training and that the training is suitable for the employee?

Question 7 options:

HR Department

Manager

Trainer

Individual employee

Question 8

For maximum effect, orientation should usually be casual and unstructured.

Question 8 options:

True
False

Question 9

Most performance management systems include an annual formal review of the employee’s overall performance.

Question 9 options:

True
False

Question 10

When employees are given hands-on experience with instruction from their supervisor or trainer, it is considered “on-the-job training.”

Question 10 options:

True
False

Question 11

Being able to effectively manage conflict is a soft skill that many employers look for in potential candidates.

Question 11 options:

True
False
 
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