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The Covid-19 pandemic has resulted in significantly higher demand and prices for several commodities driven by increased demand for home renovations. The most newsworthy of these is the soaring demand for Canadian softwood lumber used in home building that has risen by over 300% in the past year. The CEO of your company, Canadian Softwood Lumber, has asked you to develop a strategy to grow your business in this environment. Explain what generic business strategy you would recommend (2 marks) and based on what you know about an industry of this type, provide advice to the CEO using Value Chain Analysis about what business activities she should focus on
 
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  • 1. Who among the following does not appear to indicate a need for long-term medical care?
    (Search Chapter 1)
    • a. Bill, who just turned 48, is diagnosed with Parkinson’s disease.
    • b. Lawrence, 73, in otherwise good health, suffers near-fatal food poisoning and has to spend a week in intensive care.
    • c. Greta, only 30, develops chronic kidney failure.
    • d. Lisa, a very active 67-year-old, is in the early stages of Alzheimer’s disease.
  • 2. Which of the following is considered an instrumental activity of daily living (IADL)?
    (Search Chapter 1)
    • a. bathing
    • b. eating
    • c. transferring
    • d. taking medication
  • 3. Statistically speaking, which of the following 65-year-olds is most likely to need some future long-term care?
    (Search Chapter 1)
    • a. John, a computer programmer
    • b. Linda, an accountant
    • c. Daniel, a financial planner
    • d. Paul, a graphic designer
  • 4. What is the primary goal of long-term care?
    (Search Chapter 1)
    • a. to cure an illness
    • b. to prevent a debilitating condition
    • c. to treat a life-threatening disease
    • d. to maintain an optimal level of functioning
  • 5. Everett, 75, feels comfortable living on his own at home and is able to get around well and take care of himself. However, whenever he leaves the house, he becomes confused and uncertain, especially when attempting to shop or travel. Therefore, Everett no longer drives or even ventures out beyond his gate. Everett needs at least some assistance with what type of activity?
    (Search Chapter 1)
    • a. ADLs
    • b. LTCs
    • c. IADLs
    • d. ICFs
  • 6. Roberto is seeking a good geriatric manager to work with his elderly father. Among the services provided by a care manager, Roberto is least likely to receive help with which of the following?
    (Search Chapter 2)
    • a. a developed plan of care for his father
    • b. management, coordination, and assistance with his father’s long-term care services
    • c. legal representation for his father
    • d. monitoring of his father’s long-term care needs over time
  • 7. Who of the following would likely not use the services of a long-term care ombudsman?
    (Search Chapter 2)
    • a. Hattie, whose family is concerned that the staff in her mother’s nursing home may be abusing her
    • b. Randall, who is determined to remain living at home as he grows older
    • c. Buster, who is in need of reliable information regarding nursing homes in his area
    • d. Gina, who lives in an assisted living facility and would like to review its recent inspection reports
  • 8. Who of the following appears to be a good candidate for a continuing care retirement community (CCRC)?
    (Search Chapter 2)
    • a. Walter, now retired after building a small fortune, would like to live where his current and future medical and social needs can be easily met.
    • b. Sandra, who lives on Social Security and a small pension, is seeking a facility that offers medical care in a social setting.
    • c. Charlie, who has little income, must rely on Medicaid to pay his health care costs and is unable to live independently.
    • d. Diane, after knee replacement, requires extensive therapy, but her ambulatory abilities will return to normal.
  • 9. After 70-year-old Lester leaves the hospital following major surgery, he will still require several days of around-the-clock monitoring and the periodic draining of fluid build-up in his chest. Where will he most likely spend this time?
    (Search Chapter 2)
    • a. in an assisted living facility
    • b. in a skilled nursing facility
    • c. in an intermediate care facility
    • d. in a community care facility
  • 10. What federal legislation created a system to provide federal financing for construction of new hospitals in rural and poor areas that did not already have such facilities?
    (Search Chapter 2)
    • a. Social Security Act
    • b. Hill-Burton
    • c. OBRA
    • d. Affordable Care Act
 
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  • Complete the following tasks relating to Activity 2.8 on how to use information to support decision making
  • State your conclusions from the analysis
  • Recommend a course of action to improve the sales totals of the poorly performing salesman.
  • Your conclusions and recommendations should be justified.

Complete the following tasks relating to Activity 2.8 on how to use information to support decision...

Activity 2.8

You will notice that two reports have been generated for Daniel and Eric by setting the First Name criteria in cell A2. The Spreadsheet from Learning Activity 2.6 was used to derive Daniel’s report first by clearing all the criteria cells and then by entering the following formula into cell A2 =”=Daniel” Eric’s report was derived in a similar fashion by clearing cell A2 and entering =”=Eric” You are to now adopt the role of a manager within this company. In this role you are responsible for driving sales by effectively managing and developing the sales team. Review and compare Daniel’s figures against Eric’s and consider the questions below.

A. Based on the Total Sales information for Daniel and Eric which salesman is performing well and which is performing poorly?

B. From the Total and Average hours worked information can we determine if the salesman that is performing well is in fact achieving such successful sales totals by simply working longer hours? Does that explain why the sales figures differ so much?

C. From the Total, Average, Minimum and Maximum customers served information can we determine if the salesman that is performing well is in fact achieving such successful sales totals by simply approaching and serving more customers? Is the difference significant enough to explain why the sales figures differ so much? Can we conclude that the poorly performing salesman is simply shirking his duty and not seeking to serve customers?

D. What does the information possibly suggest about the skills of the two salesmen with respect to salesmanship?

 
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Draw an ERD for each of the following:

a. A sale can include many items and an item can be included on many sales.

b. A customer can place an order for different products sold by a retailer. A product may be sold on multiple orders and an order may be for many products.

c. An academic department at Texas A&M Commerce University offers multiple curricula and a curriculum is offered by one academic department. d. A building in Texas A&M Commerce University has multiple rooms and a room is located in a specific building.

e. The Marketing and Business Analytics Department at Texas A&M Commerce University offers courses that may have several prerequisites. Some of these courses may be a prerequisite to other courses.

f. An employee at Texas A&M Commerce University may work on different projects that may be run at multiple locations.

 
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