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This case focuses on developing a deeper understanding of the personnel scheduling problem.

Big Town Fire Department would like to schedule their human resource requirements in fire and safety operations, aka, firefighters. The town runs two schedules per day, 12 hours each. Firefighters are compensated hourly at $30 per hour plus 33% for benefits. Firefighters who work the night shift received $5 more per hour and have a commensurate increase in benefits.

The weekly firefighter personnel requirements are:

Mon

Tues

Weds

Thurs

Fri

Sat

Sun

5a-5p

11

13

15

19

15

13

9

5p-5a

17

13

15

17

19

21

14

The normal shift for a firefighter is 4 days 12 hours a day followed by 3 consecutive days off, working on either the day or the night shift (not both). Big Town managers would like to schedule the firefighters in the least cost way, but must make sure the requirements are met.

Questions to Address

a.How does the benchmark optimal solution change if there are part-time employees that are added who work two consecutive days with 5 days off either day or night but not both day and night?

b.Provide a table with different solutions for upper limits of 0%, 20%, 40%, etc., of part time firefighters as defined in part a. For example, assume that at most the total number of firefighters who are part time is 20% of the total number and so on.

If possible, please provide excel

 
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A business owner requires him to travel regularly to many parts of the world (London, New York, etc). Instead of flying commercially where there are possibility of infection due to pandemic covid-19, he has decided to own an aircraft. Additionally, he also wanted the aircraft can be made available for charter operation. The businessman, having limited knowledge about all aspect of aircraft legislation or operation, has decided to consult you to advise on all aspects in acquiring the aircraft. The following are mandatory characteristics of the proposed aircraft:
Aircraft Manufacturer: Cessna or Falcon (you are to choose either one)
Seat Capacity: 7-11 passengers
Cost: approximately USD$11 million
You are required to carry out research for the above requirements. Necessary photos of aircraft to be included in your report as necessary. More importantly, you need to advise/present him the following requirements:
a) Aircraft registration process (Malaysia)
b) Air Operator Certificate (AOC) application process (Malaysia)
c) Aircraft operation – including flight and cabin crew requirements (Malaysia )
d) Maintenance of aircraft to ensure airworthiness. (Malaysia)
In your report:
1. For (a),(b), (c) and (d), you must specify specific reference as applicable i.e CAA1969, MCAR 2016, Notices, Directives, circulars, etc. including required form to be filled appropriately (submitted as parts of this assignment), fees payable, etc as required by the authority. You are required to show the requirements (Regulations, Notices, Circulars) as appropriate.
2. Explain using simple words but sufficient details for understanding. The report should be approximately 6-10 pages A4 size with 11pt font.
3. Include necessary photos and diagrams for ease of reference and understanding.
4. Do not copy and paste. Explain using your own words so that your client can easily understand without so much asking questions. If possible use lots of pictograph to explain the subject matter.
 
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An oil company can purchase exploration rights in either of two blocks of the North Sea. If it acquires block Athere is a 0.4 probability of striking oil, which would give a profit of $14m. If it fails to strike oil, it can relocatethe rig within the block and drill once more when there would be an even chance of an oil strike with a netprofit of $12m. Failure to strike oil at the second attempt would mean a loss of $5m.Alternatively, having failed to strike oil first time the company could opt to cut its losses and lose $3m. If thecompany acquires block B there is an even chance of striking oil first time with a profit of $10m. If it has nosuccess, it can pull out (losing $3m) or relocate the rig once with a 0.7 chance of striking oil and an $8mprofit or a 0.3 chance of a dry well at the second attempt and an overall $5m loss.Which block should the company acquire?
 
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Apply the Sequential Model for Effective Change Implementation or the ADKAR Model or both models to improve only one of the following processes or services at Yorkville University: 1. Orientation process for new international students from registration till first day of the first term (including but not limited to the orientation day). 2. Students’ services provided to international students (including but not limited to career advising services) 3. Education delivery process (including but not limited to teaching, Assessments, class activities, Zoom classes….etc.) Assignment expectations

1) Assess the readiness of the organization for the change • Catalysts for change – Summarize the change and identify why change is required in the organization. • Change Agents – Identify and recommend change agents, the roles and responsibilities of various agents of change who can influence the change. 2) Change Management Plan – Propose how to implement the change • Identify action-planning skills to lead strategic change • Specify the collaborative relationships that would be required during organizational change • Identify organizational design/ organizational structure and relate the associated challenges • Formulate the steps necessary to implement changes in an organization 3) People alignment/ Engaging in change • Analyze the requirements for building coordination and teamwork in an organization • Analyze the requirements for people alignment, motivation and engagement

 
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