solution

In which of the following situations does a market leader position make sense?

Group of answer choices

when the supply of a particular skill exceeds the demand for that skills

when an organization is competing for specialized skills in a tight labour market

when an organization’s main objective is to control costs

when an organization is looking to pay employees comparable rates to the relative marketplace

when an organization has strong variable compensation programs

22.

Which of the following is a common type of injury that may be reduced through the application of ergonomic principles?

Group of answer choices

decreases in hand function

hearing problems

repetitive strain injuries

vision loss

upper back injury

23.

Which of the following is the process by which a new employee begins to understand and accept the values, norms, and beliefs held by others in an organization?

Group of answer choices

socialization

orientation programs

adaptation

familiarization

participation

 
"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

solution

Exercise 2: Blockbuster!

It’s 1994, and you are one of the brand managers for Blockbuster Video (remember those?). You are interested in whether a 3-year marketing campaign centered on extended weekend rentals for “Preferred” clients would be profitable. Based on field tests in select markets, giving Preferred membership customers a weekly coupon for the latest blockbusters seems to increase the number rentals over the weekends if the key titles are adequately stocked.

  • The average Preferred customer rents 2 old titles at $1.99 and 1 blockbuster title for $4.99 each week. The data suggest that customers will rent TWO additional blockbuster movies over the weekend when given a $2.00 discount per weekend blockbuster title. Thus, each customer rents on average 2 old titles (at $1.99), 1 blockbuster title during the week (at $4.99), and at least 2 discounted blockbuster titles (at $2.99) over the weekend.
  • Each store on average hosts an average of 3,000 Preferred customers from the surrounding area. Further, these customers are very loyal and retention based on yearly rental records is about 95%. Acquisition cost associated with the Preferred membership is approximately $100 per customer.
  • The discount rate for the industry is about 17%. The company’s average gross margin is 34%.
  • Costs associated with the Preferred membership customer appreciation program include:
    • fixed marketing expenses (weekly direct mailings, local newspaper inserts targeting those with Preferred membership cards, emails, and communication) are about $3,500 per week; and
    • fixed marketing cost to continually train employees (high turnover) that is about $200 per week.

Please submit the following:

  • Identify and list all assumptions necessary and create the CLV model in Excel.
  • Answer and explain: Is this a good venture? Why or why not?

 
"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

solution

Hannaford’s General Store Ltd. (HGL) is a small, family-owned hardwarde store in Winnipeg, Manitoba. It has a small customer base that tends to place regular orders. You, CPA, have just been assigned as the audit senior on the inaugural HGL audit for the period ended December 31, 2018. Previously, HGL had reviews completed by your firm. As senior, you will be responsible for dealing with accounts where professional judgment is required, including accounts that require management estimation. The first account you are to analyze is the allowance for doubtful accounts. HGL has provided you with an electronic copy of its account receivable log for the past two years to help you determine if the allowance for doubtful accounts is appropriate. HGL’s policy is to record an allowance equal to 3% of outstanding receivable balances at year end. At December 31, 2018, HGL has recorded an allowance of $1,040.

The dataset provided contained the following fields:

CustomerID Unique identifier for each customer

InvoiceNumber Invoice number for sales made on credit

InvoiceDate Date of credit sale

DueDate 30 days after the invoice date

YearEndDate December 31, 2018

InvoiceAmount Invoice amount (in Canadian dollars)

PaymentDate Date invoice was paid

PaymentAmount Amount paid

Outstanding InvoiceAmount less PaymentAmount

DaysToSettle Days elapsed between InvoiceDate and PaymentDate

DaysLate Days elapsed between DueDate and PaymentDate (or YearEndDate if payment not received)

Hints:

? Your visualization has to be selected before you can work on it. To select your visualization, simply click on it in Power BI.

? Using Microsoft’s Snipping Tool, you can easily capture an image of the specific visualization requested.

Task #1

Sales analysis

To begin your analysis of the allowance for doubtful accounts, it’s important to get a good understanding of HGL’s operations, including the magnitude of sales made on credit over the past two years and whether sales on credit are increasing or decreasing.

i. Create a card visualization for total sales.

ii. Create a stacked column visualization for total sales by year.

iii. Create a card visualization for number of customers.

iv. Create a table displaying total sales by customer, followed by a cluster bar chart displaying each customer’s sales as a percentage of the total.

v. Create a table displaying total sales by customer for 2017 and 2018.

vi. Create a card visualization for the number of invoices outstanding at year end.

vii. Create a card visualization for the dollar value of the invoices outstanding at year end.

Submit your response to each using screenshots from Power BI and by following the steps outlined in Appendix I.

Task #2

Customer analysis

One of the key concerns when evaluating the allowance for doubtful accounts is a customer’s payment history. HGL’s accounting system tracked both the number of days taken to settle an invoice (DaysToSettle) and the number of days that the payment was late (DaysLate).

As items sold in the last 30 days of the fiscal year are not “due” until the new year, it is reasonable to exclude these current items from our analysis of old invoices.

i. Create a table displaying all of the outstanding invoices at year end.

ii. Create a table displaying all “late” outstanding invoices at year end.

iii. Create a table that displays customers who regularly pay more than 180 days late.

Submit your response to each using screenshots from Power BI and by following the steps outlined in Appendix II.

Task #3

Prepare a memo to the audit partner on the appropriateness of the allowance for doubtful accounts using the information you have gathered above. The partner may wish to discuss the allowance with HGL’s management, so be as specific as possible with your examples and state any assumptions you have made in your analysis.

 
"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"

solution

.Demand for walnut fudge ice cream at the Sweet Cream Dairy can be approximated by a normal distribution with a mean of 20 gallons per week and a standard deviation of 6.7 gallons per week. The new manager desires a service level of 90 percent. Lead time is two days, and the dairy is open seven days a week. (Hint: Work in terms of weeks. Round your final answer to 2 decimal points).

* Each gallon costs $5

* Every order has a fee of $2

* Holding costs are 10% the cost of inventory

* And a lost sale is valued at $1.20

A. If an ROP model is used, what ROP would be consistent with the desired service level? ROP =

B. How many gallons of ice cream is the manager expecting to be short a year?

C. What is the total annual cost of inventory expected with the following assumptions?

D. Suppose the manager decides to switch suppliers to a lower cost supplier that only charges $1.50 per order but is less reliable. What is the new ROP and total annual cost of inventory if the lead time is now 3 days with a standard deviation of 1 day?

 
"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"