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1. What kind of tool(s) can Walmart use in their Returns Department to better facilitate their service encounter? A. Service blueprint B. Service script C. Trained personnel with customer centric attitude D. All of the above 2. Redesign the Service Encounter for Walmart Returns. Use service blueprinting facets such as physical evidence, line of visibility […]

 

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Demand for salamis is 182 per month Salamis cost $1.12 each The fixed cost of air-flight for an order of salamis is $375 Annual cost of capital is 16.5 percent, cost of shelf space is 5 percent the value of the item, and 1.8 percent of the value for taxes and insurance a) How many […]

 

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Using able 112, determine the sales necessary to equal a dollar of savings on purchases for a company that has: a) A net profit of 4% and spends 40% of its revenue on purchases. In this situation, $1 savings in supply chain is equivalent to increasing the sales by $ to realize the same profit […]

 

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How would you respond to this and what question would you ask?Top 3 competitors: 1. Minneapolis Tattoo Shop 2. Jackalope Tattoo 3. Steady Tattoo and Body Piercing One interesting finding I noticed was that “Minneapolis tattoo twin cities custom tattoo shop” had the most linking domains of 6. This tells me that in the SEO, […]

 

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