Describe how to formulate and present the business case for technology investments. Making the business case is the process of building and presenting the set of arguments that show that an information system investment is adding value to an organization. In order to make a convincing presentation, you should be specific about the benefits this […]
Assume you are a customer service representative for a manufacturer of consumer electronics. What customer information would the CRM system need to supply to provide the best possible customer service? For each piece of information, describe how it could be obtained.  Campus Travel has recently started selling products on the Internet; the managers are […]
Envision a mobile app that helps you plan weekend outdoor activities by providing location-based weather updates based on the data provided by the meteorological department of your country. Specify a set of requirements, identify the data needs, and present the processing logic in pseudo code. When Microsoft posts a new version of Internet Explorer on […]
Describe your experiences with information systems that were undergoing changes or updates. What kind of conversion procedure was being used? How did this affect your interaction with the system as a user? Who else was affected? If the system was down altogether, for how long was it down? Do you or any of your classmates […]
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