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Charlie is a project manager for a new system under development for a national mortgage processing company. A common experience for IS managers today is to lose experienced IS staff members, who leave companies in search of more money and more interesting projects. This is exactly the situation Charlie finds himself in today. Two experienced […]

 

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Installing mufflers at the O’Sullivan Garage in Golden, Colorado, involves five work elements. Jill O’Sullivan has timed workers performing these tasks seven times, with the results shown in the following table: By agreement with her workers, Jill allows a 10% fatigue factor and a 10% personal-time factor, but no time for delay. To compute standard […]

 

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The Miami Central Hotel has 400 rooms. Every day, the housekeepers clean any room that was occupied the night before. If a guest is checking out of the hotel, the housekeepers give the room a thorough cleaning to get it ready for the next guest. This takes 30 minutes. If a guest is staying another […]

 

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Kamal Fatehl, production manager of Kennesaw Manufacturing, finds his profit at $15,000 (as shown in the statement below)—inadequate for expanding his business. The bank is insisting on an improved profit picture prior to approval of a loan for some new equipment. Kamal would like to improve the profit line to $25,000 so he can obtain […]

 

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