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Sensitivity training is also known as laboratory or T-group training. Sensitivity training program comprises three steps: unfreezing the old values, development of new values and refreezing the new ones. Synthesise a diagram showing the three steps linked chronologically. Sensitivity training is also known as laboratory or T-group training. Sensitivity training program comprises three steps: unfreezing the old values, development of new values and refreezing the new ones. Synthesise a diagram showing the three steps linked chronologically. Sensitivity training is also known as laboratory or T-group training. Sensitivity training program comprises three steps: unfreezing the old values, development of new values and refreezing the new ones. Synthesise a diagram showing the three steps linked chronologically.