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Important Note: Use brief/short answers and a avoid long descriptions to complete your exam and revise your answers on time. Section 1: Operations strategy (10 points) Q1. Based on your understanding, define “Operations Management†(2 points) Q2. Consider the case of Netflix, what the most appropriate type of strategy to describe Netflix’s operations strategy and justify your choice. (2 Point) Q3. Consider the four different types of international operations strategy, select the most appropriate international operations strategy that describe the case of Netflix, and justify your choice. (2 Point) Q4. Describe the terms “Key Success Factors†and “Core Competencies” (2 points) Q5. List two advantages and two disadvantages for outsourcing (2 points)
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