solution
Vanguard Auto Insurance (VIA) employs clerical staff in its headquarters, claims adjusters located near repair centers in various cities, and sales agents across the country.
In the past few years, the clerical staff have increasingly been using smartphones to check social media while at work. How is VIA likely to change its corporate governance as a consequence?
Traditionally, claims adjusters keep tabs on the costs of materials and labor in their territories. They had been compensated based on holding down the cost of repairs for customers’ claims. Increasingly, VIA’s data analytics shop has been collecting this information, analyzing it, and making policy recommendations to cut costs even further. How does this affect VIA’s corporate governance related to claims adjusters?
Sales agents operate independently and are paid a commission based on the premiums their clients pay. Would increased use of smart phones or data analytics affect VIA’s corporate governance relative to them?
"Looking for a Similar Assignment? Get Expert Help at an Amazing Discount!"
