solution

The receptionist asks the patient for their last name and date of birth and sees if they are a patient and if they have any account balance before making the appointment
If a new patient, the receptionist asks the patient for additional information such as their full name and address and advises them to come in 30 minutes before the appointment to fill out the necessary forms
The receptionist asks the patient if they have any time constraints (days and times) before looking up the schedule to find an appointment
The receptionist confirms that the appointment time is acceptable to the customer before making the appointment
If the patient agrees the receptionist records the patientâ€™s name and date of borth in the scheduling system
Develop user stories for this scenario
- 1 epic story
- 5 stories
- 2 non-functional stories
- 1 function story