solution

Imagine you are the department manager for a medium-sized hotel. You are tasked with monitoring the progress and success of several new hires. Joshua was hired to be a front desk attendant

After about two weeks of his first day, you notice that Joshua, seems to be struggling. He was very outgoing during orientation, but he now seems depressed and. His peers don’t talk to him and he appears disengaged. On one occasion, you noticed he was crying outside the hotel.

1. What should you do first?

2. What would you NOT recommend doing?

3. Why is it so important to help employees at this stage of their tenure with an organization?

4. Could anything have been done during the hiring phase to identify possible issues like what Joshua is dealing with?