Work Effectively Business Environment

BSBIND201 Work effectively in a business environment

Learner Instructions 1

(Establish organisational requirements)

Submission details

Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below for details.

Performance objective

As a new worker you are required to research and identify the requirements of organisations.

Assessment description

New employees need to be able to research, identify and understand the different requirements of an organisation including:

· organisational structure and reporting lines

· rights and responsibilities

· legal responsibilities including duty of care

· organisational goals and objectives

· job roles

· code of behaviour

· safe work practices.

In this assessment task, you must identify an organisation and conduct some research into the key requirements of that organisation.

Procedure

1. Identify the organisation you will investigate. (If you do not have a current workplace, you may identify one by considering a role you would be interested in, e.g. sales, customer service, promotions.)

2. Identify your research techniques (interviews, internet research, other).

3. Have this approved by your assessor before commencing research.

4. Conduct your research and complete the attached worksheets. This will include identifying the following details of that organisation:

a. organisational structure and reporting lines (a labelled organisational chart)

b. description of key job roles

c. employee rights and responsibilities

d. legal responsibilities including duty of care

e. organisational goals and objectives

f. code of behaviour

g. safe work practices.

Specifications

You must:

· have your organisation approved by your assessor.

· submit completed worksheets (see attached.)

Your assessor will be looking for:

· Evidence of research including internet based and interviews, e.g.:

· minutes from meetings

· photos from site visits.

· A labelled organisational chart showing:

· the structure of the organisation

· key roles and reporting lines

· team work.

· Descriptions of three key job roles including:

· purpose of the job

· tasks required

· organisational hierarchy

· authority

· supervisory requirements

· working conditions

· equipment used/physical requirements

· qualifications required.

· Employee rights and responsibilities (identify and describe three).

· An explanation of ‘duty of care’ and how it relates to this workplace.

· Organisational goals and objectives and an explanation of how employees are expected to meet them.

· Description of code of behaviour (or Code of Conduct).

· An explanation of how the Code of Conduct ensures a safe, professional and non-discriminatory workplace.

· A description of three policies or procedures that relate to safety and where they were sourced from (e.g. from workplace policy and procedures manual).

· An explanation of how these procedures protect employees, employers and the public.

· An identification of the standards and values considered detrimental (or negative) to the organisation

· An identification of the legislation that applies to working effectively in a business environment.

· An outline of the terms and conditions of employment that apply to your chosen organisation.

 

Candidate: I declare that this work has been completed by me honestly and with integrity and that I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks.

Signature: ___________________   Date: ____/_____/_____

 

 

Project summary

Description of organisation:

 

Organisational goals and objectives:

Interviewees and contact details:

Internet research sources:

Organisational chart

Job roles

	Job 1	Job 2	Job 3
Job title
Purpose of the job
Tasks required
Organisational hierarchy
Authority
Supervisory requirements
Working conditions
Equipment used/physical requirements
Qualifications required

 

Rights and responsibilities

Employees:

 

Employers:

Duty of care/legal responsibilities:

Code of conduct

Description:

How this ensures a safe, professional and non-discriminatory workplace:

Safe work practices

Description of three key policies or procedures:

How do these procedures protect employees, employers and the public?

 

BSBIND201 Learner Instructions 1

Version 1.0 Page 1 of 14

 

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