RESEARCH THE HISTORY OF THIS BENEFIT AND WHAT WOULD BE A TYPICAL PLAN STRUCTURE

You are the training coordinator in the human resources department. Your supervisor has asked you to create a Customer Service training program using new methods of training. Review the traditional training methods and conduct academic research on new methods. In a 2-3 page report, prepared in APA style with at least two references, do the following:

  • Describe three new training methods and explain which one of these methods you selected for this Customer Service training program and why.
  • Create a training plan for this Customer Service program and include it in your report. Download thisTraining Plan Templateand use it to provide a framework for the development of your Training Plan.
  • Finish your report with a description of how you will evaluate if the Customer Service program was successful.
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ASSIGNMENT 2

Imagine that you are a supervisor in an organization. The human resources manager has been talking to the management team about developing staff through coaching. You are eager to use coaching methods as a tool to further develop your team.

Review performance coaching and conduct academic research on new methods. In a 2-3 page report, prepared in APA style with at least two references, do the following:

  • Describe what is meant by “coaching employees.”
  • Create a coaching plan for your team. Be sure to discuss what type of organization you chose and what your team does in that organization.

Finish your report with an explanation of how you will evaluate whether or not the coaching plan was successful.

ASSIGNMENT 3

In your role as the Human Resource Manager at Epic Health Solutions, you need to decide what job analysis method to use for the new position that is being created. Then you will do a brief job analysis to create the job description. In a 2-3 page report, prepared in APA style with at least two references, do the following:

  • Explain which method of job analysis you decided to use to analyze the new position in order to develop an understanding of its responsibilities.
  • Continue by creating the job description. Be sure to include the descriptive header, the summary, the major functions, and then the job-specifications.

Finish your report with an explanation of how you will use the job description to create the performance appraisal with the standards.

ASSGINMENT 4

Payroll is usually the largest expense for a company. Following next are employee benefits expenses. While salaries have been flat in recent years, benefits expenses have risen dramatically. Review and conductacademic research on the most popular voluntary benefits. In a 2-3 page report, prepared in APA style with at least two references, do the following:

  • Select a popular voluntary benefit that you would like to learn more about
  • Research the history of this benefit and what would be a typical plan structure
  • Give your opinion on the value of this benefit as an employee satisfier
 
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